How to open a home appliance repair shop. Business plan for a service center for the repair of household appliances

Today there is no problem with buying ready-made clothes, but most people still prefer custom tailoring. And this is not surprising, because tailor-made clothes always fit better than purchased ones. In addition, by sewing a dress or suit in an atelier, you will definitely be sure that they are in one copy. Demand, as you know, gives rise to offers, and many people who know how and love to sew are thinking about their own business. How to open a studio? We understand the issue.

Atelier as a business

Let's start with the fact that you should not expect big profits from the atelier on initial stage. First, you will need to equip a tailoring workshop with everything you need, and this will not be so cheap. The costs depend on what you plan to do and what kind of equipment you decide to buy or rent. But, in any case, the investment will be quite an impressive amount. At the same time, the project will pay for itself in about a year, since this business is not one of the most profitable areas.

If a we are talking only about repairing clothes, then you can get by with a small room and a couple of sewing machines. After all, in order to replace the zipper, shorten the trousers, fit the dress to the figure, neither a large staff of workers nor special equipment is needed. So it’s more correct to think about how to open a mini-atelier, because when organizing such a repair shop, the main thing is to choose the right place and provide services of proper quality. Then you can count on stable income within 75 - 90 thousand rubles monthly.

Well, if we talk about a full-fledged atelier, then it’s worth first clarifying: it will be a wide-profile atelier or a narrow-profile workshop that will specialize in only one direction (for example, in tailoring uniforms). For a wide-profile atelier, you will need more diverse professional equipment, as well as different specialists: seamstresses, cutters, fashion designers. To increase the profitability of the atelier, experts recommend combining several types of services (for example, sewing outerwear, clothing repair, sewing bags and sewing uniforms) and attract generalists.

We draw up documents

So, as soon as you have decided on the specialization of the atelier and considered all production issues, you need to draw up documents. You need to do this in the following order:

1. Decide on the organizational and legal form of the enterprise, rent or purchase premises and undergo state registration. But before that, you should decide what you will register: or individual entrepreneurship. In this case, it is more expedient, since it is much easier for an individual entrepreneur to maintain accounting and tax reporting.
2. Choose . The choice depends on what exactly you plan to do: tailoring, repair or several areas. As mentioned above, it is better to choose a mixed direction, which means that the codes should be as follows: 93.5 Provision of other personal services to the population (main), 8.2 Production of clothing from textile materials and clothing accessories, 18.21 - production of overalls, 18.22 - production of outerwear, 18.24 - production of other clothing and accessories, 52.74 - repair of household products and personal items not included in other groups.
3. Register with the territorial body of the Pension Fund.
4. Obtain a work permit from Rospotrebnadzor.
5. Obtain a permit to work in a specific premises of the State Fire Supervision Authority.
6. Buy or rent equipment.
7. Find staff (unless, of course, you plan to use employees).
8. Organize advertising.

Where will the studio be: we evaluate the real places of deployment

Even at the stage of business planning, it is worth looking for an atelier suitable premises. If you have to choose between buying and renting, then at first it is better to prefer renting, because you do not know how the business will go. You need to rent a room in a place where there is a constant flow of potential customers. For example, in mall. Or you can go the opposite way and open a clothing repair shop or a small workshop in a residential area. A good option is to open an atelier near fabric or clothing stores.

As for the area, at first you can get by with a small room (about 15-20 square meters), which can be located on the basement floor of a residential building, next to a shoe repair or key making workshop. The proximity of other workshops can play into the hands, because people who come to repair shoes can stop by the atelier along the way.

So when choosing a place, you need to be guided by two criteria: the price of rent (it should not be too high, best option- 40-50 thousand rubles for 15-20 square meters) and high traffic of potential customers.

Necessary equipment

As for the equipment for the studio, today there are a lot of necessary and modern appliances. But there is no point in buying them all. It is necessary to clearly define the list of equipment, without which it will be impossible to do, and purchase (or rather rent) only the most necessary. In order to start working, you will need:

• straight stitch sewing machine, which will be used for basic sewing and repair work(you should choose professional models that perform twenty or more operations). Such equipment will cost about 18-20 thousand rubles;
• overlock for processing edges and seams. Buying a quality overlock will cost about 12-14 thousand rubles;
• hemming machine, which is used for hemming the bottom of trousers and skirts;
• an ironing board and a good steam iron (in time, if the business goes well, you can also purchase an ironing press);
• fitting room (it is better to choose a screen or just fence off a corner in the room with a curtain and hang a mirror there);
• cutting table;
• accessories: cutting scissors, rippers, needles, patterns, rulers, threads, zippers, thimbles, measuring tapes, etc.

When buying equipment, you need to pay attention to its reliability and versatility. If you decide to purchase a used sewing machine, be prepared for the fact that you have to pay for its repair and adjustment.

Other equipment

Do not forget that if you decide to open a tailoring studio, then in addition to professional sewing equipment, you will also need some furniture and, of course, lighting. As for furniture, here you need to pay attention to comfortable chairs for seamstresses and furniture for a place of rest for staff and visitors, as well as for hangers, hangers, mannequins (if you are going to sew clothes from scratch).

Definitely need quality lamps to be installed on workplaces, bright ceiling lights and, of course, fire extinguishers (their number depends on the area of ​​​​the room).

You also need to take care of forms with continuous numbering, which will replace cash machine. After all, receiving money for services from clients, you have to write out receipts.

Personnel decides everything

A crafts vendor embroiders a woman’s name on a bonnet being purchased during the Apple Blossom Festival at South Mountain Fairground, Route 234, Arendtsville PA. 2008-05-03.

Asking the question: is it profitable to open an atelier, most individual entrepreneurs understand that a lot depends on the level of the masters who will work in it. Therefore, it is necessary to pay maximum attention to the selection of personnel. Most the best option– well-known experienced people who can not only sew perfectly, but also communicate with customers. If there are none, you can hire employees on the recommendation of your colleagues or good friends. If there are problems with this, then it is worth posting information about the vacancy where it can be seen by those who interest you, for example, in a college where seamstresses are trained. No need to be afraid to hire newcomers, they often demonstrate good level possession of a profession. But, when recruiting unfamiliar employees, it is better, nevertheless, to set a trial period for them.

As for the number of seamstresses, it all depends on the direction of the atelier. If we are talking about repairs, fitting and individual tailoring, then for a start it is better to hire two people and set them a minimum salary and an additional payment - a percentage of the atelier's revenue. Gradually, if the business goes well, it will be possible to expand the staff.

We have opened!

Before the opening, you need to hang a bright sign that will attract attention, and put up advertising posters on the nearest streets. It would be nice to organize the distribution of flyers offering discounts to first customers. This will be enough to get you started, but what you should think about carefully is the time of work.

As a rule, ateliers are open from 9.00 to 20.00, so that people can enter the establishment on their way home from work. But it is better to focus on your potential consumer. Most clothing repair shops accept 10-15 orders per day (the cost of one repair order is from 100 to 300 rubles, depending on the complexity of the work, and individual tailoring of clothes will cost 1500-3000 per unit). But, of course, it matters where the studio is located. To increase the flow of customers, you can arrange with the nearest clothing stores so that, if necessary, consultants will recommend your atelier to those who need to fit ready-made clothes. Everyone will benefit from this: the store will sell goods and receive revenue, and your atelier will customize the purchased clothes and also receive revenue.

Issue price

Having decided on all the components of the business, you can make simple calculations to understand how much it costs to open an atelier and how profitable such a business is. So, you open a small atelier that occupies one room with an area of ​​​​about 20 square meters, which employs two seamstresses, a cutter and manager/hostess (with the function of chief accountant). Let's start with costs:

Now let's calculate the planned income:

Based on the calculations, it can be seen that all costs will pay off within the first year of operation. Of course, this calculation is approximate, because the success of a business depends on the demand and quality of services. As for the initial investment, they will be:

So, to summarize: the creation of a small studio will require 170,000 rubles, and the project will pay off in about a year.

* Calculations use average data for Russia

In any home today there are many electrical appliances, their users usually do not have the slightest idea about the device, and even more so about how to repair it in the event of a breakdown. At the same time, in most cases, the failed equipment is subject to restoration, and repair is much more economically profitable than buying a new unit. In this regard, the need for the services of craftsmen among the population is constant, a true professional, able to cope with any breakdown, will definitely find his client. Build a renovation business household appliances relatively simple, but for this you need to have the appropriate knowledge, and not every master is universal, being able to work with absolutely any equipment from any manufacturer. But even in this case, you can build your own successful business which will have many development prospects.

Most big problem, perhaps, you can name the level of competition in this type of business. Due to the simplicity of starting and low costs, there are a large number of players on the market who already have an established client base, they can be found in any area of ​​the city, and rivalry forces them to constantly reduce prices for their services. Depending on the market situation in the city where you have to work, it can be very difficult to organize your own business, especially if there is already a workshop for the repair and maintenance of equipment nearby. However, the comma, due to the great variety technical products and the difference in their structure, many masters do not even compete with each other, but rather cooperate, occupying different niches and offering its customers repairs different equipment, and a large number of service centers are rarely taken for the same type of work, this is done by one workshop. Thus, there is a complete differentiation of the services offered, and the competition ceases to be sharp.

However, the way you organize your home appliance repair business can be different and has two directions. The first way is a mono-brand salon, which offers the repair of equipment of only one specific manufacturer, and does not undertake the maintenance of equipment of others. Which service center often acts as a partner for a household store and provides warranty service for equipment purchased in this store. This method organization has its advantages and disadvantages. If you maintain your own mono-brand salon and cooperate with household appliances stores, you can constantly have service orders, but in this case, the store or device manufacturer will pay for the repair of equipment.

An exception can be called buyers who have expired the warranty period, but who seek to have their equipment repaired by an official master. In this case, it will be necessary to maintain high quality indicators of the work performed, often act at the behest of stores, and the range of opportunities is limited to serving only one manufacturer, which significantly reduces the number of potential consumers. A store that seeks cooperation with a service center will make high demands on the latter, and often in this case it is necessary to invest more heavily in its arrangement. All this should be covered by a stable and large quantity orders, but not every manufacturer or store can offer this.

The second way of organizing such a business is opposed to the first, because it involves the maintenance and repair of a variety of equipment. different manufacturers. Relatively speaking, it is multi-brand, but in fact does not make any difference in the brand of products, but simply troubleshoots. Hence the main difficulty in organizing such a business - masters must be generalists, be able to understand any devices, taking into account their features, and often the design of the same type of products from different manufacturers varies significantly. But in this case, the repair shop operates independently of other structures, pursues its own policy and has more opportunities to attract a large number consumers. With this way of organizing, there is a considerable risk that demand will fluctuate greatly, but this problem must be smoothed out by constantly asking people to fix different brands of products. It is not worth comparing these two ways of organizing a business, because in each case one or the other may be preferable. To do this, it is worth studying the offers of household appliances stores and manufacturers, and then make a decision depending on the conditions offered.

Ready-made ideas for your business

To get started, you need to register as a subject entrepreneurial activity. There is no need to register a legal entity, you can stay individual by registering as a sole trader. If there is a need to still register a legal entity, then it is better to choose a form of company with limited liability, this will make it possible to use a simplified taxation system, as is the case with individual entrepreneurship. However, registration of an IP is much simpler and requires significantly lower costs, an individual entrepreneur is liable for debts with his own property, but in such a business, as a rule, serious debts do not arise. It is also worth choosing the OKVED code correctly, and the activity itself falls under the definition (OKPD 2) 95.2 Services for the repair of personal items and household goods, but this grouping includes many provisions, and almost all of them can be suitable for a household appliance repair business . For the repair of mobile phones, the definition of consumer goods is more suitable.

The next step in organizing your business will be the search for premises, and in this case, you must first of all focus on ensuring that there are no competing firms nearby. A significant advantage of organizing a small equipment repair business is the ability to work in a very small space, one master with everything necessary equipment can be placed on the territory no more than 10 m 2. This includes mobile phones and all small, small and easily transportable household appliances. In case you have to work with large units (refrigerators, washing machines, dishwashers, etc.), then it will no longer be possible to get by with a small area and you will have to rent significant spaces for your work. This is due at least to the fact that there will be a need for a place to accommodate equipment, including one that is only in the queue, space for the convenience of the master and a platform for unloading and loading equipment. The workshop itself can be located in the center of the city, especially where there is very good traffic, but the enterprise that is located on the territory of residential areas can also be successful. Moreover, in some cases, accommodation in residential areas is more appropriate than in the city center, where there is practically no residential apartments and houses, and this applies primarily to the workshop for the repair and maintenance of large-sized equipment. But even in this case, there is an opportunity to save on rent if you offer your customers home visits.

Ideally, the workshop should offer its customers solutions to issues of any complexity, and not all of them can be solved in the client’s apartment, but at first you can limit yourself to home repair services. In this case, most clients will be able to help, and it will be possible to rent a large room a little later, when there is an accumulated client base. The provision of repair services at home almost completely eliminates the need to maintain an office, because if the entrepreneur himself is a master, then he can keep all the equipment at home, and accept applications only by phone. For businessmen with limited financial resources, this way of organizing a business is much more preferable, but it is absolutely not suitable when working with stores providing warranty service for equipment and a specific manufacturer, and also not very successful in the case of repairing small household appliances and especially mobile phones, because in this case it is assumed that the master takes the technique to himself. On the other hand, small appliances and phones can be repaired at home.

But even if the business was started with the provision of services by one person - an entrepreneur, sooner or later in its development it will reach a level where additional specialists will be required. In the case of working with large equipment, you will initially have to attract additional forces. Therefore, you need to think about the personnel issue from the very beginning. It is best to outsource all business processes that are not related to making a profit, only masters will work directly in the company itself, and the entrepreneur himself must perform all administrative and organizational duties. Looking for experienced and knowledgeable features devices of many products are specialists. Their number is determined by the very level of the enterprise, and at first it can be two people, if not one at all.

Ready-made ideas for your business

In addition, when working with large equipment loaders and a driver are involved, this is necessary only when the work is carried out directly on the territory of the workshop. And in this case, it is critical to purchase freight car, but the simplest such representative will cost about 200 thousand rubles. This will be a used car. Russian production, but for the first time this will be enough to transport equipment. The body of the car can also become an advertising platform, which contains information about the workshop. Given that the car will move around the city, you can count on the fact that a sufficiently large number of people will know about the company's offer.

Working with each type of equipment has its own characteristics, which type of business may not be in demand among the population if the masters offer maintenance and repair of milking a book, which is easier to replace than repair. Therefore, the maintenance of systems or other types of equipment may be different in terms of economic attractiveness. The most cost-effective undertaking can be called the repair of refrigerators, because this large technique is easy to repair, and even an inexperienced specialist can handle it. It is relatively easy to learn how to repair refrigerators, and therefore there is no personnel issue. At the same time, such devices are expensive enough to be replaced even with a serious breakdown, and many users are much more likely to call the master than go to the hardware store. Refrigerators, in comparison with other equipment, are not so subject to obsolescence, they serve for a long time, therefore, even when the warranty ends, the user operates the refrigerator for another long term. Washing machines can also be noted from other large-sized equipment, but they are more difficult to repair, although in most cases it turns out to be somewhat cheaper than buying a new one.

With small appliances, everything is much more complicated, because it costs an order of magnitude cheaper, the price of components is often comparable to the price of a new product, and many users prefer to change such products even with a minor breakdown. Demand for these types of services will be much lower, and consumers who know the price will often forego repairs in favor of buying a new product. This issue is especially acute with cell phones, because they become morally obsolete very quickly, and after the warranty expires, the consumer often no longer needs the phone if it breaks down. Even a person with limited funds can, instead of repairing his phone, go to a mobile phone salon and purchase an inexpensive model for a while, which he will use until he accumulates funds for a new modern phone. In this regard, it is better to repair small household appliances and mobile phones as a monobrand service center, which works at the store and offers warranty service for products. However, even a multi-brand salon can offer its customers simple operations that are much cheaper than buying a new phone. This includes replacement of the display, microphone, speaker, receiver, battery for some models, as well as software flashing and simple services not to repair, but to improve the phone. If it is supposed to work with mobile phones, then it is economically unprofitable to engage in one repair, but you need to offer additional services up to drawing pictures on the case or changing the backlight.

Depending on the complexity of the services provided, various equipment is purchased, the cost of which can vary significantly. Repairing small appliances requires special tool kits, as well as soldering stations, ultrasonic baths, and computers with special software for reconfiguring electronic systems. The cost of such equipment starts from about 10 thousand rubles, but can be slightly higher when buying a more professional and advanced tool. At the same time, not all devices can be useful in work, and for a mono-brand service center you will have to buy the most advanced equipment. To repair large equipment, you will need the same tool, but also special equipment for each type of device. The most important thing is the devices for checking electrical system. The amount of such equipment can be small if you buy a standard tool, which self-taught masters manage. Also, if you plan to transport equipment, you will need special transport devices. Thus, depending on the complexity of the work and the available funds, the arsenal of the master may be different.

Ready-made ideas for your business

This type of business is characterized by low profitability, because the main part of the repair cost for the client is the price of the components themselves. In this regard, when replacement of any parts is not required, the cost of repairs will not be high, otherwise it is often more profitable for the client to buy new equipment. In general, the cost of the repair shop services themselves rarely exceeds two thousand rubles, and often is within 500. The craftsmen themselves are engaged only in simple repairs (all for the same reason: it is often easier to replace than to repair), the most profitable business will be when there is a large number of small orders. Engaging in complex work is unprofitable for either the master or the consumer.

The repair shop must actively engage in its promotion in the market, because without informing the public there will not be enough orders for the survival of the business. Therefore, the advertising campaign should be given special attention, and if necessary, create your own website, which lists all the services offered and the cost of them. In order to quickly fulfill its task, the workshop must have established relationships with suppliers and manufacturers of parts, which, of course, is easier for a monobrand salon to do. This business can be good knowledge for an entrepreneur who is himself a foreman, otherwise almost all income will be spent on expenses.

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All kinds of devices designed to facilitate and improve life are very popular. The technology is becoming more advanced and widespread. But she tends to break. This means that a household appliance repair shop will always be in demand among the population. What do you need to know to create a successful business in this area?

Beginning of work

First of all, you should officially register your business. Illegal repair of household appliances is subject to fines and threatens with administrative liability. AT government bodies registration it will be possible to choose the legal form of your enterprise.

You can register as individual entrepreneur, but if in the future you plan to cooperate with large companies or develop to the level of a network, register as a legal entity. You do not need to obtain a special license for this type of business.

But it is necessary to register with the tax service. You can choose the most convenient taxation option for you - with a predetermined amount payable or with a certain percentage of the profit. After receiving all required permits you can get to work.

Format selection

Before you open a home appliance repair shop, you should decide on a specific line of business. There are two main options.

You can open a branded service center for the repair of household appliances of a particular brand. In this case, you will need to contact a large manufacturing company, perhaps your company will be a subsidiary.

Many well-known brands do not have a wide repair network, so you can easily find a customer base and get a steady influx of visitors from the very first days of the business. The second option involves independent activity.

You will be able to work with any brands without any restrictions, but you will not have to wait for financial or any other support from manufacturing companies. In this case, you can also choose between a one-stop shop to repair any household appliances, from mobile phone to the TV, and an establishment specializing in concrete form technology, for example, exclusively on refrigerators or computers.

Premises for rent

The question of the location of the institution must be addressed immediately. It is possible to open a workshop for the repair of household appliances in a large shopping mall, but the cost of renting such a site will be too high, which means that the enterprise can easily turn out to be unprofitable. The same applies to the location of the point on the central streets of the city.

For the first time, it will be more profitable to choose a small room where orders will be taken, and they can be carried out at home. The disadvantage of this option is the need to constantly transport equipment. The optimal solution is an institution of two rooms, in one of which there is a reception room, and in the other there is a direct repair of various devices.

Necessary equipment

Of course, a repair shop is impossible without tools. You will need both manual and electrical tools. Their exact number and ratio is determined by the type of activity and the most frequent orders.

The standard set includes a variety of screwdrivers, a soldering iron, various measuring instruments. For the comfortable work of the master, it is equally important and comfortable table, as well as a sufficient number of shelves and racks for storing spare parts.

You should not purchase exclusively expensive and new equipment, something can be purchased in a used condition. When the repair shop begins to generate a stable income, all tools can be gradually replaced with new and high-quality ones, but for the first time budget ones will suffice.

Interior design

If the business plan allows, it is better to repair household appliances in a room that does not have to be changed with an increase in the number of orders. For employees and visitors to feel comfortable, the reception area should have an area of ​​​​about twenty square meters.

Workplaces for craftsmen should occupy about ten meters each. The interior should be decorated in neutral, cozy colors. Signage is of great importance. It should attract the attention of passers-by, but not seem annoying.

The name is just as important. It should communicate the specific activity of the workshop so as not to confuse customers and also be easy to remember. Ideally, you can also invest in getting an easy-to-remember phone number. All this contributes to the fact that your service center for the repair of household appliances will quickly become famous and popular.

Recruitment

Among other things, before you open a home appliance repair shop, you also need to recruit staff. Important to find experienced craftsmen who have already worked in similar firms and have an idea about such activities. The success of your enterprise depends on the level of their professionalism. Masters must be able to work not only qualitatively, but also quickly enough.

Then the workshop will be able to accept and fulfill a greater flow of orders, which will positively affect profitability. Choose from multiple professionals different areas so that everyone works on a specific technique, because general craftsmen are usually not so professional. Not the least important is the selection of the acceptor of orders. A non-conflicting, pleasant administrator in communication will help attract more customers and avoid controversial situations.

Profitability of the enterprise

The idea of ​​opening a household appliance repair shop will have to be abandoned by those who rely on quick and big profits. The profitability of such an enterprise is quite low and amounts to about 6%. The thing is that new household appliances are sold at affordable prices, so many prefer to buy it, rather than fix the old one.

A business based on the repair of digital equipment, and mainly computers, laptops and phones, is not only profitable, but also surprisingly tenacious. Given how tightly digital technology has become part of our lives, you will not have to complain about the lack of customers. Let's take a closer look at this business.

Significance of this business

A very small starting amount makes this enterprise very interesting for start-up entrepreneurs. As practice shows, in order to open your workshop, you will need, on average, about $ 2,000.

The second positive point is pricing flexibility. In other words, the prices for such services are not regulated by anyone and directly depend on your opinion and your skills.

An important point is the minimum risks in this case. If you fail to develop your business, you can always wind it up. In this case, the losses will be minimal.

And of course, the positive aspect is the ever-growing demand for such services.

What will you need?

In fact, very little is required from you. To get started, you need to register your business in legal form. Here the option with an individual entrepreneur is suitable and this will be quite enough to gain a foothold in a certain niche, develop a good client base and further develop your business.

Basically, your business is ready.

You can do the work right at home, however, as practice shows, having your own outlet will significantly increase the flow of customers.

You do not need to rent a large room at all. Suitable for basement small size, sufficient to accommodate a desktop, and there may be a rack for storing parts and orders.

Naturally, another important point in running such a business are your professional skills. If you know how to fix electronics and can quickly determine the cause of a breakdown, you will quickly develop your business.

Where to start development?

At the first stage, you will not have a large number of customers, because they simply will not know about you. You can declare yourself in a very ordinary way - ads on the Internet. bulletin boards, social networks, thematic forums, all this has one common feature- potential clients.

Since you may simply not have the funds for your workshop at the initial stage, you can start your career by visiting a client at home. Block repair, diagnostics, software - these are your main services at the initial stage.

After gaining a client base and earning the first money, you can expand, specifically in terms of opening your outlet.

Suppliers

In the process of work, you will need both parts and consumables (solder, hot melt adhesive, thermal paste, etc.). So that there are no delays in business, you should worry in advance about finding suitable suppliers. You shouldn't have any problems.

Business expansion option

Many believe that by opening a second point and hiring a person, you can earn twice as much. Unfortunately, this is not always the case. You should expand if you feel the real limit of your capabilities. At the same time, practice shows that opening a point at the other end of the city in the desire to distribute the load may simply not justify itself. Much better to expand the only workshop, hire another master, add services. For example, you can go to the client on order to set up routers, cable TV, and install software.

How quickly will the costs pay off

Service center for the repair of electronics and digital equipment in the presence of demand in your area, and the demand is almost everywhere, you can recoup the initial costs in three months. The thing is that more than half of the repair cases will cost you nothing. That is, frequent breakdowns are not technical, but software in nature, and you will only need to restore the system. In addition, many technical breakdowns require the replacement of parts, the cost of which is at the expense of the client. And only about 10% of breakdowns require serious repairs using Supplies time-consuming.

The mobile phone has long been an indispensable companion of man. He is with us almost always. But from time to time a misfortune occurs: the phone stops working. What caused it, and how to fix it? It is far from always possible to fix the malfunction with your own hands. In this case, if you are not going to buy new phone, the apparatus must be carried to the workshop. For people who are well versed in mobile technology, this is a great opportunity to earn money. The article will consider a business plan for repairing phones.

Project Summary

Consider the strengths and weak sides opening a cell phone repair shop.

Advantages:

• Minimum investment when starting your own business.
• The ability to set your prices if you can fix 99% of the faults.
• Opportunity to expand activities by repairing computers, laptops, tablets. Upon receipt of the appropriate license, it will be possible to sell various accessories for equipment.
• High demand for services even in small towns.
• If something goes wrong, the workshop closes quickly, with minimal spending.

Flaws:

• Highly competitive niche.
• At the start of the enterprise, low profits (not necessary if you already have a client base).
• Competing specialists are more qualified than you or your employees.

It should be noted that workshops are divided into 2 types:

1. Authorized: You are partnering with a specific manufacturer that supplies you with parts. You report on completed orders, carry out warranty service, etc.
2. Unauthorized: you are not tied to a specific brand of mobile phones, i.e. Take care of any cell phone repair. Difficulties in finding the right spare parts are likely, there is no consultation on specific cases.

Most choose the 2nd type, because. this increases the number of potential customers and does not require the passage of the authorization itself, which also costs money. We will also stop there.

The profitability of the enterprise at the first stage will be maximum if you are an equipment repair specialist and you do not need to pay a salary to an employee.

Anyone can become a client. That's why the target audience extremely wide.

Registration

To open your workshop, you need to register as legal entity or IP. Because If you rent a place to work, we recommend that you choose taxation according to the UTII system.

No specific licenses are needed to repair mobile equipment. If you doubt that you can arrange everything yourself, then special offices that specialize in this will help you.

When contacting such an organization, the expense item will approximately increase by 5-15 thousand rubles.

Finding a job

You don’t need a huge room to open a workshop, 25-30 sq. meters. Because If you need to develop a client base, then it is advisable to look for premises in the city center or in large residential areas. The rent of such an area will fluctuate within 20 thousand rubles.

We buy the necessary equipment and furniture

The required location has been found. Now it must be equipped for comfortable work. You will need:

Total 73 thousand rubles.

You also need a tool to get the job done. The table shows the equipment you will need:

Name	Quantity	Total amount, rubles
Precision Tool Set	1	6 000
Soldering Station	1	20 000
ultrasonic bath	1	15 000
Oscilloscope	1	9 000
Power Supply	1	4 000
Consumables for soldering	Set	5 500
Wire set	Set	1 500
Vacuum tweezers	Kit	2 000
Programmer with wire sets	Set	8 000

In total, the entire cost of the instrument will be 71 thousand rubles.

Purchase of components

Progress does not stand still: almost every month a new smartphone appears on the market. Thus, there is no need to purchase a large batch of spare parts. To some extent, this is even dangerous: you may not have time to implement everything during the repair and lose part of the funds invested in components.

To keep the workshop running smoothly, you need to find a supplier quality components. Typically, suppliers agree to sell components in small batches, subject to the purchase of monthly materials for a certain amount. For example, you order components for 25 thousand rubles a month.

Staff for work

If you yourself are a repair specialist, then at first you can do without hiring workers at all. The accounting department of this business is simple, i.е. You don't need an accountant either.

If you are going to hire a person for repairs, then wage will be about 25 thousand rubles. However, a person must be a professional, otherwise you will not see customers with poor-quality repairs.

A further example of calculations will be given taking into account the fact that you yourself are the repairman.

Service list

The list of services depends on professional level masters. Therefore, it is necessary to draw up a list of services provided, taking into account the skills of a specialist.

Typical list of services:

• Screen replacement.
• Touchpad replacement.
• Replacing the power socket and battery (USB connector).
• Recovery after flooding.
• Firmware recovery or update.
• Hull replacement.

Advertising and marketing

Well, if you already have a certain circle of clients. If not, then you need to run a promotion. No big campaign required. Enough for you:

• Distribute business cards to potential clients.
• Announcements on the Internet resources of the city.
• Posting information on a page in a social network.

Most effective way- "word of mouth". It is grateful customers who will advise you to their friends and acquaintances. And by setting reasonable prices for your services, you will additionally stimulate potential customers to contact you.

Investment counting

Investments at the start will be:

Thus, capital in the amount of 184 thousand rubles is required.

Monthly expenses:

Every month your expenses will be about 45 thousand rubles.

earnings

Predicting even approximately is very difficult. The profitability of the workshop depends entirely on the number of customers. The pricing policy of the organization is regulated by the average market price in a particular region. Of course, you can significantly increase the price tag, but on the condition that competitors cannot provide the services you provide for more low prices with the same quality.

The margin on the materials used is set at 100%. Let the work to eliminate physical defects be 40-50% of the invoiced cost of spare parts to the client. In addition to fixing physical problems, you can do flashing and updating the OS, cleaning contacts, etc. Let's say you provide $35,000 worth of non-component replacement services.

Let's do the calculation:

Monthly revenue: (25 + 100%) + (25 + 100%) x 45% + 35 = 107.5 thousand rubles.

Net profit: (107.5 - 45) - 15% = 53.13 thousand rubles.

With the level of income received, the business will pay off in 5-6 months of work.

Risks

Any business is subject to a number of typical problems. This is especially evident in a niche with a large number of offers. Below are the most common risks:

1. High prices. Naturally, customers will go to a service with lower prices for the same level of quality. To attract a clientele, you need to analyze the existing market. A high price tag can only be left if you can fix almost any malfunction.
2. New competitors. They will always appear. You can fight for customers through discounts, an extended guarantee for your work, etc.
3. Loss of customer base. The actions are the same as in paragraph 2. If this does not help, then most likely the problem is in the quality of the repair. In this case, you will have to look for a highly qualified specialist who will return orders to you. But this will reduce income, because. the master will need to pay z / n.

Eventually

You were presented with a business plan for repairing phones with calculations. The figures show the profitability of the business, but one should not hope for a fabulous income. Again, it's all about the number of hits you get and customer satisfaction with your work.