Aircraft baggage law. I. General provisions. X. Carriage of luggage
On amendments to the Federal Aviation Rules " General Rules for the Air Transportation of Passengers, Baggage, Cargo and Requirements for Servicing Passengers, Consignors, Consignees”, approved by order of the Ministry of Transport Russian Federation dated June 28, 2007 No. 82, regarding baggage
According to article 102 federal law dated March 19, 1997 No. 60-FZ "Air Code of the Russian Federation" (Collected Legislation of the Russian Federation, 1997, No. 12, item 1383; 1999, No. 28, item 3483; 2004, No. 35, item 3607, No. 45, Article 4377; 2005, No. 13, Article 1078; 2006, No. 30, Articles 3290, 3291; 2007, No. 1, Article 29, No. 27, Article 3213, No. 46, Article 5554, No. 49, Article 6075, No. 50, Article 6239, 6244, 6245; 2008, No. 29, Article 3418, No. 30, Article 3616; 2009, No. 1, Article 17, No. 29, Article 3616; 2010 , No. 30, item 4014; 2011, No. 7,
Art. 901, no. 15, art. 2019, 2023, 2024, no. 30, art. 4590, No. 48, Art. 6733, No. 50, art. 7351; 2012, no. 25, art. 3268, No. 31, Art. 4318, No. 53, Art. 7585; 2013, no. 23, art. 2882, No. 27, Art. 3477; 2014, no. 16, art. 1830, Art. 1836, No. 30, art. 4254, No. 42, Art. 5615; 2015, no. 27, art. 3957, No. 29, Art. 4342, 4356, 4379, 4380; 2016, no. 1, art. 82, no. 18, art. 2487, No. 111) p r and y v a y:
Amend the Federal Aviation Rules “General Rules for the Air Transportation of Passengers, Baggage, Cargo and Requirements for Servicing Passengers, Consignors, Consignees”, approved by Order of the Ministry of Transport of the Russian Federation No. 82 dated June 28, 2007 (registered by the Russian Ministry of Justice on September 27, 2007. , registration number 10186), as amended by orders of the Ministry of Transport of the Russian Federation dated October 8, 2008 No. 165 (registered by the Ministry of Justice of Russia on December 24, 2008, registration number 12964), dated October 25, 2010.
No. 231 (registered by the Ministry of Justice of Russia on December 14, 2010, registration No. 19174), dated April 2, 2012 No. 88 (registered by the Ministry of Justice of Russia on May 5, 2012, registration No. 24083), dated April 30, 2014 No. 114 (registered Ministry of Justice of Russia on May 23, 2014, registration No. 32421), dated July 16, 2014 No. 187 (registered by the Ministry of Justice of Russia on August 25, 2014, registration No. 33780), dated February 15, 2016 No. 25 (registered by the Ministry of Justice of Russia on March 21 2016, registration No. 41479), dated November 24, 2016 No. 363 (registered by the Ministry of Justice of Russia on December 22, 2016, registration No. 44878) changes in accordance with the annex to this order.
Minister M.Yu. Sokolov
APPENDIX
to the order of the Ministry of Transport of Russia
dated _______________ No. ___
CHANGES,
introduced into the Federal Aviation Regulations
"General Rules for the Air Transportation of Passengers, Baggage, Cargo and Requirements for Servicing Passengers, Consignors, Consignees", approved by Order of the Ministry of Transport of the Russian Federation dated June 28, 2007 No. 82 (registered by the Ministry of Justice of Russia on September 27, 2007, registration No. 10186)
1. Paragraph 3 of clause 37 shall be stated as follows:
“on the terms of the passenger air carriage agreement, including the free baggage allowance in the event that the passenger concludes the passenger air carriage agreement providing for the free baggage allowance, items and things prohibited for carriage, special conditions for the carriage of baggage, etc.”;
2. Paragraph 3 of clause 113 shall be amended as follows:
“A guide dog accompanying a visually impaired passenger is transported free of charge. The guide dog must have a collar and a muzzle and be tied to a seat at the feet of the passenger it accompanies.”;
3. Paragraph 122 shall be stated as follows:
“When a passenger concludes an air carriage agreement for a passenger that provides for a condition for the return of the carriage fee upon termination of the air carriage agreement, the passenger of the aircraft has the right to carry his baggage within established norm no additional charge (hereinafter referred to as the free baggage allowance).
The free baggage allowance is set by the carrier and provides for the number of pieces of baggage and the weight of baggage per passenger of the aircraft. At the same time, the free baggage allowance cannot provide for less than ten kilograms per passenger of the aircraft.”;
4. Paragraph 123 shall be stated as follows:
"123. When a passenger concludes an air carriage agreement for a passenger that provides for a condition for the return of the carriage fee upon termination of the air carriage agreement, the carrier is obliged to accept baggage for carriage within the limits of the free baggage allowance.”;
5. Paragraph 127 shall be stated as follows:
"127. At the request of passengers traveling together with the same purpose of travel to the same airport (point) of destination or airport (point) of stopping on the same flight (family members, persons traveling together or on a business trip) and upon conclusion of contracts by these passengers air carriage of a passenger, providing for a condition on the return of the carriage fee upon termination of the air carriage agreement, the carrier is obliged to apply to these passengers the amount of free baggage allowance for each of the passengers.
The aggregation applies only to the free baggage allowance. Luggage is checked out for each passenger individually.”;
6. Paragraph 133 shall be stated as follows:
"133. As hand luggage items are accepted, the weight and dimensions of which are established by the carrier and allow them to be safely placed in the cabin of the aircraft. The weight of hand luggage cannot be less than five kilograms per passenger”;
7. Paragraph 135 shall be stated as follows:
"135. The passenger has the right to carry the following things with him without charging a fee:
Ladies handbag or briefcase;
baby food for the child during the flight;
suit in a suitcase;
baby cradle when transporting a child;
crutches, a folding wheelchair, having dimensions that allow them to be safely placed in the aircraft cabin on a shelf above the passenger seat or under the seat in front of the passenger seat.
The things specified in this paragraph are not presented for weighing, are not subject to registration and are not marked with tags.
8. Paragraph 136 shall be stated as follows:
"136. Transportation of oversized baggage, heavy baggage, service dogs, pets and birds, as well as passenger's baggage when he concludes an agreement that does not provide for a free baggage allowance, is paid based on their actual weight at the baggage rates established by the carrier, regardless of other things of the passenger carried in as baggage, with the exception of guide dogs traveling with a visually impaired passenger, as well as wheelchairs used by a disabled passenger and other persons with disabilities.
Subject to the conclusion by the passenger of an agreement providing for a free baggage allowance, when carrying excess baggage, the difference between the established free baggage allowance and the weight of the pieces of baggage presented for transportation is paid at the baggage rates established by the carrier.
In Russia, new rules for passenger air transportation come into force in the fall. The changes mainly relate to the conditions for the carriage of baggage and hand luggage. what passengers are now preparing for when going on a flight across Russia and the world by domestic airlines.
Baggage free fares
Low-cost carriers, primarily Pobeda, will have so-called no-baggage fares for those who travel light. They are expected to be 10-20% cheaper than the current base rates of low-cost airlines.
At the same time, it is possible to buy tickets, the cost of which includes luggage. When registering, they will not require an additional payment for it (except in cases of overweight).
If you rushed to buy a baggage-free ticket, and then decided to take a suitcase with you, then you can pay extra for it later. At the current prices of Pobeda, one seat in the luggage compartment costs 1.5-2 thousand rubles, if you pay extra through the website or a call center (where the call, by the way, is paid). If you realized it already at the airport, then give at least three thousand. And it is possible that the amount of surcharges may increase in the near future.
For those who paid extra for luggage in advance, and then decided to fly without it, there is also a solution. According to a high-ranking official of the Ministry of Transport Svetlana Petrova, you can easily get your money back.
“Show the receipt, say that you paid, but there will be no luggage. Accordingly, you will be refunded. Of course, you only pay for the service you use. In addition, it is additional, ”Petrova said.
Experts also recommend that you be careful when buying tickets online in order to choose the right ones: with or without luggage. Click on the name of the fare to see a window with explanations, and look for the icon symbolizing baggage.
hand luggage
Hand luggage rules are changing for all passengers. They are expected to come into effect in November. At the moment, they are being finalized by the Ministry of Transport, but have already caused a lot of rumors and scared the public.
As planned by the agency, the updated rules will oblige all low-cost airlines, including Pobeda, to be allowed on board with bags, backpacks and suitcases, regardless of the tariff. The Ministry of Transport wants the weight limit to be at least 5 kg per passenger, and each company will decide for itself whether to increase it or not.
At the same time, Pobeda stated that it would focus not on weight, but on the dimensions of hand luggage.
“We will take the total volume of luggage racks, divide it by 189 (this is the number of seats in each aircraft) and we will be able to tell the passenger: you have so much space, you can carry any number of items, bags, backpacks within this norm - whatever you want. Even if it all weighs more than 5 kg, the main thing is that all hand luggage fit into the size, ”explained Andrey Kalmykov, CEO of the company.
The news about the change in the rules for hand luggage has generated a lot of rumors. So, there was information that now you have to pay to take a laptop, gadgets, an umbrella and even outerwear into the salon. But this is not true - all of the items listed can be carried on board for free. The difference is that while these items are allowed to be carried along with you in addition to hand luggage, and after the rules are updated, they will need to be included directly in hand luggage and presented for weighing. Keep within the minimum 5 kg - and the low-cost airline will not require additional payment. And most traditional airlines have twice the carry-on baggage allowance, so don't worry.
So, here's what will remain on the list of hand luggage allowed in excess:
- handbag or briefcase;
- suit in a suitcase;
- baby food for the child during the flight;
- baby cradle when transporting a child;
- crutches, folding wheelchair.
But what will be transferred to hand luggage and will be subject to weighing:
- portable PC;
- cell phone;
- camera;
- video camera;
- umbrella;
- printed publications for in-flight reading;
- folder for papers;
- bouquet of flowers;
- cane;
- outerwear.
Note that these lists are still under development, and something from the second list can be returned to the first one at the request of passengers. For example, a mobile phone in your pocket, or outerwear, given that a fur coat alone can weigh 2.5 kilos.
As for whether low-cost airlines will count duty-free items as carry-on weight, officials from the Ministry of Transport hint that low-budget companies will find fault with purchases in a clean zone in every possible way in order to make you pay for the excess. Therefore, it is better to familiarize yourself with their conditions on the site in advance. Now, for example, Pobeda charges 2,000 rubles for duty-free purchases at Russian airports and 35 euros at foreign airports.
For passengers who buy return tickets (which can be returned by returning the money), the new rules will not change anything at all.
Order of the Ministry of Transport of the Russian Federation of June 28, 2007 N 82
"On Approval of the Federal Aviation Rules "General Rules for the Air Transportation of Passengers, Baggage, Cargo and Requirements for Servicing Passengers, Consignors, Consignees"
With changes and additions from:
October 8, 2008, October 25, 2010, April 2, 2012, April 30, July 16, 2014, February 15, November 24, 2016, October 5, 2017
The carrier's rules may be changed by him without notice to passengers, consignors and consignees, provided that the changes do not apply to the passenger, consignor or consignee after the conclusion of a passenger air carriage agreement, an air cargo carriage agreement.
5. The passenger, the consignor, the consignee are obliged to comply with the legislation of the Russian Federation, international treaties of the Russian Federation and the legislation of the country, to the territory, from the territory or through the territory of which the carriage of passengers, baggage and cargo is carried out, concerning the carriage of passengers, baggage and cargo, the fulfillment of the requirements for ensuring flight safety, aviation security and requirements related to border, customs, sanitary and quarantine, veterinary, quarantine and phytosanitary types of control.
6. The carrier organizes, provides and performs the transportation of passengers, baggage, cargo by regular flights. The carrier has the right to transfer obligations or part thereof under the air transportation agreement to a person who, on behalf of the carrier, makes booking, sale and registration of transportation on transportation documents (hereinafter referred to as the authorized agent), to a person providing services for servicing departing and arriving passengers in the area and buildings of the air terminal complex ( hereinafter referred to as the service organization) or to another person, including another carrier, being responsible for their actions (inaction) to the passenger, the consignor and the consignee and the fulfillment of the contract for the carriage of passengers by air, the contract for the carriage of goods by air.
The carrier carries out the transportation of passengers, baggage, cargo by charter flights in accordance with the contract of chartering an aircraft (air charter).
7. Transportation of passengers, baggage, cargo by regular flights is carried out in the terms and in the manner provided for by the contract for the air carriage of a passenger, the contract for the carriage of goods by air.
The terms of the contract for the carriage of passengers by air, the contract for the carriage of goods by air are contained in Air Code Russian Federation, the rules of the carrier, the conditions for the application of the tariff and the transportation document.
II. Booking the transportation of passengers, baggage, cargo
8. Securing a passenger seat and carrying capacity on an aircraft for the carriage of a passenger, baggage, cargo for a specific flight and date (hereinafter referred to as booking) is a prerequisite for transportation by air passenger, baggage, cargo.
9. When booking, as a rule, automated booking systems are used.
10. The booking must be reflected in the carrier's booking system. Information about the booking made must be provided by the carrier or an authorized agent to the passenger, shipper.
11. Reservation of a passenger seat and carrying capacity for a passenger involves the carriage of a passenger and his baggage on the date, flight and route for which the reservation was made.
Reservation of a carrying capacity for cargo involves the transportation of cargo on the date, flight and route for which the booking was made, unless otherwise provided by the contract for the carriage of cargo by air.
12. Booking is made in the terms and in the manner established by the carrier.
13. To make a booking, a passenger can contact the carrier or an authorized agent directly at the points of sale of transportation or by phone, e-mail etc., or book a passenger seat and carrying capacity independently through information systems.
14. When booking, the passenger provides the necessary information about his personal data and, if available, about the special conditions for the carriage of the passenger and baggage.
If the passenger refuses to provide the information necessary for booking, the booking will not be made.
When booking, the passenger can provide a phone number or other contact method to inform him.
15. When booking a passenger seat and carrying capacity for a passenger, the carrier or an authorized agent:
provides the passenger with reliable and complete information about the schedule of the aircraft of this carrier, the availability of free passenger seats and carrying capacities on the flights of this carrier along the route of transportation, tariffs and conditions for the application of tariffs, including information on the conditions for the return (non-refund) of the carriage fee paid for transportation, rules this carrier, the conditions of the contract for the carriage of passengers by air, the conditions of service on board the aircraft, the type of aircraft, the carrier that will actually carry out the transportation.
Information about changes:
2) a child who is not accompanied by an adult passenger or by a passenger who, in accordance with civil law of the Russian Federation acquired legal capacity in in full until he reaches the age of eighteen, which will be transported under the supervision of the carrier;
3) a seriously ill passenger;
4) a patient on a stretcher;
8) a passenger whose ability to move when using air transport is limited and / or whose condition requires special attention during service (hereinafter referred to as a passenger with reduced mobility);
9) a passenger who has weapons and/or ammunition;
10) baggage of a passenger when he concludes a contract for the air carriage of a passenger, which provides for a free baggage allowance, in excess of the free baggage allowance established by the carrier or passenger baggage when he concludes an agreement for the air carriage of a passenger, which does not provide for a free baggage allowance (hereinafter referred to as excess baggage);
11) baggage, the dimensions of one piece of which in a packed form exceed two hundred and three centimeters in the sum of three dimensions (hereinafter referred to as oversized baggage);
12) passenger baggage, the weight of one piece of which exceeds thirty kilograms (hereinafter referred to as heavy baggage);
13) baggage that must be carried only in the aircraft cabin;
14) currencies in banknotes or coins, shares, bonds and other valuable papers, credit and bank cards, jewelry, precious metals, precious or semi-precious stones, including industrial diamonds (hereinafter referred to as valuable cargo);
15) cargo with declared value;
16) items and substances subject to deterioration after expiration certain period storage or when adversely affected by temperature, humidity or other conditions environment(hereinafter - perishable goods);
17) items or substances that are capable of creating a threat to health, safety, property or the environment and which are listed in the list of dangerous goods or classified as dangerous goods in accordance with international treaties of the Russian Federation and the legislation of the Russian Federation (hereinafter referred to as dangerous goods);
18) cargo, the weight of one package of which exceeds eighty kilograms (hereinafter referred to as heavy cargo);
19) cargo, the dimensions of one package of which exceed the overall dimensions of the loading hatches and / or cargo compartments of passenger aircraft (hereinafter referred to as oversized cargo);
20) Cargo, single weight cubic meter which is less than one hundred and sixty-seven kilograms (hereinafter referred to as bulk cargo);
Information about changes:
21) dogs, cats, birds and other small indoor (tamed) animals (hereinafter referred to as pets (birds), service dogs of the cynological service federal bodies executive power(hereinafter - service dogs);
22) animals, birds, insects, fish, etc. (hereinafter - living creatures);
23) cargo requiring special transportation conditions;
24) human and animal remains.
26. Booking is canceled without warning the passenger, shipper in the following cases:
if the passenger has not made payment for the carriage within the period established by the carrier and the ticket has not been issued to him;
if the consignor did not present the goods for transportation within the period established by the carrier or an authorized agent;
if the consignor presented the cargo with incorrectly executed documents necessary to fulfill the requirements related to border, customs, sanitary and quarantine, veterinary, quarantine and phytosanitary types of control provided for by the legislation of the Russian Federation and / or the legislation of the country, to the territory, from the territory or through the territory of which transportation is carried out, or the cargo does not meet the requirements established by regulatory legal acts Russian Federation and these Rules.
27. If the passenger did not use the reserved passenger seat on any section of the transportation route, the passenger must inform the carrier of the intention to continue transportation on subsequent sections of the transportation route. If the passenger has not informed the carrier of his intention to continue transportation, the carrier has the right to cancel the booking for each subsequent segment of the transportation route without notifying the passenger. A passenger's refusal to be transported on any part of the transportation route is recognized as a change in the transportation route and is carried out in the manner prescribed for the passenger to change the terms of the passenger air carriage agreement.
28. When booking a carriage with a transfer (transshipment) of a passenger, baggage, cargo at the airport specified in the transportation document, within twenty-four hours from one flight to another flight for further travel along the transportation route (hereinafter referred to as the transfer airport), the carrier or an authorized the agent is obliged to ensure the booking and obtain confirmation of the booking on all sections of the carriage of passengers, baggage, cargo, including on sections that are carried by other carriers, allowing the passenger to arrive for check-in at set time to go through the established procedures for checking in and checking out baggage, paying for excess and (or) other payable baggage, passing inspection, reloading baggage, cargo on another flight and fulfilling the requirements related to border, customs, sanitary-quarantine, veterinary, quarantine and phytosanitary types of control provided by the legislation of the Russian Federation and/or the legislation of the country to, from or through the territory of which the transportation is carried out, as well as the procedures for transferring cargo from one aircraft to another.
III. Payment for the carriage of a passenger, baggage, cargo
29. For the carriage of passengers, baggage, cargo on regular flights by the carrier or an authorized agent, a carriage charge is charged.
30. The carriage charge is determined on the basis of the amount of money established by the carrier for the carriage of a passenger and / or baggage, cargo between two points of the transportation route (hereinafter referred to as tariffs) or combinations of tariffs from the airport (point) from which the carriage of a passenger, baggage, cargo begins in accordance with the contract air carriage of a passenger, a contract for the carriage of goods by air (hereinafter referred to as the airport (point) of departure) to the airport (point) of destination, fees stipulated Rules formation and application of tariffs for regular air transportation of passengers and baggage, collection of fees in the area civil aviation approved by order Ministry of Transport of the Russian Federation dated September 25, 2008 N 155 (registered by the Ministry of Justice of Russia on December 4, 2008, registration N 12793) and in the event that a passenger orders additional services superior comfort- the cost of additional services of increased comfort, established by the carrier.
Tariffs and charges provided for by the regulatory legal acts of the Russian Federation must be registered and published by the carrier in the prescribed manner.
For the provision by an authorized agent to a passenger, a consignor of services in selecting the optimal route of transportation, a carrier (s) carrying out (their) transportation along the route, a carriage charge for transportation in accordance with the priority parameters of the conditions of transportation specified by the passenger, the consignor and / or general in relation to each carrier conditions of carriage and advisory services by an authorized agent will be charged an additional fee.
31. The carriage charge is indicated in the transportation document.
32. The payment for the carriage of passengers, baggage, cargo, carried out under an aircraft charter agreement (air charter), is not indicated in the transportation document.
33. Payment for transportation and issuance of a ticket are made after booking, with the exception of cases specified in paragraph 34 of these Rules.
34. Payment for transportation and ticketing can be made before booking in the following cases:
issuing a ticket with an open date of departure (without specifying a fixed date on the ticket);
issuance of a ticket with the status of waiting for free carrying capacity (ticket with the status "for transfer");
issuing a ticket if there are free carrying capacities after the end of passenger check-in and baggage check-in.
35. The forms and procedure for payment of the carriage fee are established by the carrier.
36. Payment of the carriage charge may be made in advance. At the same time, payment for transportation can be carried out at one point of sale of transportation, and registration of a transportation document - at another point of sale of transportation.
37. When paying for and / or arranging transportation, the carrier or an authorized agent is obliged to provide the passenger with reliable and complete information about the conditions of transportation, including information:
specified in the issued transportation document;
on the terms of the passenger air carriage agreement, including the free baggage allowance in the event that the passenger concludes the passenger air carriage agreement providing for the free baggage allowance, hand luggage allowance, including the carriage of items specified in paragraph 135 of these Rules, items and things prohibited for transportation, conditions for the carriage of baggage, conditions for the carriage of goods purchased in the sterile area of the airport;
on the conditions for the application of the fare, including information on the conditions for the return (non-refund) of the carriage fee paid for the carriage;
about the rules of the carrier;
about the carrier who will actually carry out the transportation;
about the method of travel to the airport of departure;
about the place and time of the beginning and end of check-in for the flight;
about general requirements related to border, customs, sanitary and quarantine, veterinary, quarantine and phytosanitary control provided for by the legislation of the Russian Federation;
on the rules and procedure for conducting pre-flight and post-flight screening of passengers and baggage;
on the conditions of service on board the aircraft;
on the type of aircraft.
38. When paying for and / or arranging transportation, the carrier or an authorized agent provides the consignor with accurate and complete information about the conditions of transportation, including information:
on the terms of the contract for the carriage of goods by air;
about the rules of cargo transportation;
on the conditions for applying the tariff;
on general requirements related to border, customs, sanitary and quarantine, veterinary, quarantine and phytosanitary control provided for by the legislation of the Russian Federation.
39. When paying for the transportation of a passenger and his baggage, the tariffs in force on the date of commencement of transportation are applied.
When paying for the carriage of goods, the tariffs effective on the date of registration of the consignment note are applied.
40. If the fares are changed by the carrier before the commencement of transportation, the carriage of passengers on tickets issued before the change in fares is carried out without recalculations with passengers, provided that the original terms of the air carriage agreement are preserved.
41. If the passenger changes the terms of the passenger air carriage agreement due to the cancellation or delay of the flight indicated on the ticket; changes by the carrier of the transportation route; non-scheduled flight; failed departure of the passenger due to the inability to provide him with a seat on the flight and on the date specified in the ticket; the failed transportation of a passenger on an aircraft caused by the delay of the passenger at the airport due to the duration of his inspection, if during the inspection of baggage or personal inspection of the passenger no substances and items prohibited for transportation were found; failure by the carrier to provide flight connections in the event of a single transportation; sudden illness of a passenger or illness or death of a member of his family traveling with him on an aircraft, which is confirmed by medical documents; failure to provide the passenger with service in the class specified in the ticket; incorrect design of the ticket by the carrier or an authorized agent (hereinafter referred to as the forced change by the passenger of the terms of the contract for the air carriage of the passenger) before the start of the carriage or after the start of the carriage, no additional payment is charged from the passenger.
42. If the passenger changes the terms of the passenger air carriage agreement for reasons not specified in paragraph 41 of these Rules (hereinafter referred to as the voluntary change by the passenger of the terms of the passenger air carriage agreement) before the start of the carriage, the carriage charge is determined on the basis of the tariffs in force on the date of commencement of the new air carriage.
43. In the event of a voluntary change by the passenger of the terms of the contract for the carriage of passengers by air after the commencement of carriage, in case of a change in the carriage fee, carriage is carried out at the tariffs in force on the date of commencement of carriage.
IV. Registration of transportation of passengers, baggage, cargo
44. Transportation documents include: a ticket, a baggage receipt, a consignment note, an order for miscellaneous charges, a receipt for paying for excess baggage, a receipt for miscellaneous charges, an electronic multi-purpose document.
The contract for the carriage of a passenger by air, the contract for the carriage of goods by air is certified, respectively, by a ticket and a baggage check, in the case of carriage of baggage by a passenger - by a consignment note.
The contract for the air carriage of a passenger is issued with one ticket or additional ticket(s) issued together with it, in which (s) the number of the ticket for which it (s) is issued is indicated.
45. Transportation documents are issued by the carrier or an authorized agent.
46. Registration of transportation documents is carried out by entering the necessary data into the electronic or paper form of the transportation document in manual, automated or electronic mode.
47. Issuance of a ticket, a consignment note after booking is carried out within the time limits established by the carrier.
48. To process the payment of payments by the carrier or its authorized agent, a document issued by the carrier or its authorized agent and certifying the payment of fees and services (miscellaneous charges order, electronic multi-purpose document), a document issued by the carrier or its authorized agent and certifying payment for the carriage of baggage in excess of the established by the carrier of the free baggage allowance, baggage with declared value, other baggage subject to additional payment (receipt for payment of excess baggage), a document certifying the payment of fees and services (receipt of miscellaneous fees).
49. To draw up transportation documents and payment documents, the carrier's own documents and (or) documents issued under an agreement with carriers by another organization that ensures mutual settlements between carriers and other participants in the transportation process may be used.
50. A separate ticket is issued for each passenger.
The ticket can be issued in electronic form or on paper.
51. The ticket is issued on the basis of the data of the passenger's identity document required in accordance with the legislation of the Russian Federation or an international treaty of the Russian Federation for the carriage of a passenger along the route provided for by the passenger's air carriage agreement.
In case of sale of reduced-price transportation or transportation at a special fare, the ticket is issued on the basis of the data of the document specified in first paragraph of this paragraph, and documents confirming the passenger's right to a benefit or the use of a special fare.
In case of payment for transportation by bank transfer or with a deferred payment, the ticket is issued on the basis of the data of the document specified in first paragraph of this paragraph, and documents confirming (guaranteeing) payment for the carriage.
In the event that a passenger intends to present during check-in for a flight a document proving his identity other than the one on the basis of which the ticket was issued, the passenger, in advance of checking in for the flight, must contact the carrier or an authorized agent to enter it into the ticket and into the automated the booking system for changes relating to an identity document, and the carrier or authorized agent is required to take action to make these changes.
52. A passenger can receive an issued ticket or an e-ticket itinerary/receipt directly at the point of sale of transportation by a carrier or an authorized agent, or choose a delivery method agreed with a carrier or an authorized agent, or receive an e-ticket itinerary/receipt at in electronic format on the information and telecommunications network.
53. A ticket paid for at a fare that does not restrict the conditions of sale and use (hereinafter referred to as the normal fare) certifies the carrier's obligation to transport a passenger and his baggage within one year, counting from the date of commencement of carriage, and if carriage has not begun, from the date of issuance ticket.
A ticket paid for at a special rate certifies the carrier's obligation to carry the passenger and his baggage within the time limits established by the contract.
54. The carrier or an authorized agent must warn the passenger about the need for the passenger to keep the ticket (unused coupons) during the entire carriage.
55. The use of a ticket by a person not specified in the ticket is not allowed.
If a ticket is presented by a person not indicated on the ticket, the ticket is confiscated by the carrier and its cost is not returned to the bearer. In this case, the carrier draws up an act indicating the reasons for the withdrawal of the ticket.
56. The air waybill certifies the conclusion of the contract for the carriage of goods by air, the acceptance of the goods for carriage and the conditions for the carriage of the goods.
The air waybill contains information about the carriage of goods when it is moving from the airport (point) of departure to the airport (point) of destination, as well as information on payment for the carriage of goods, while the first copy of the air waybill remains with the carrier, the second copy is intended for the consignee and must follow with cargo, the third copy is returned by the carrier or an authorized agent to the shipper upon acceptance of the cargo.
57. A waybill is issued on the basis of an application for the carriage of goods signed by the consignor and a document proving the identity of the consignor, or a power of attorney and an identity document of the bearer of the power of attorney.
58. The application for the carriage of goods shall contain the information necessary for the carriage of goods, information on dangerous goods and the absence of items and substances prohibited for carriage.
59. If the cargo handed over for transportation has special properties or requires special conditions of carriage, the consignor must indicate this in the application for the carriage of goods.
60. The consignor is obliged to provide reliable and sufficient information necessary for issuing a consignment note.
The consignor is obliged to provide reliable and sufficient documents that, prior to the transfer of the cargo to the consignee, are necessary to fulfill the requirements related to border, customs, sanitary and quarantine, veterinary, quarantine and phytosanitary types of control provided for by the legislation of the Russian Federation and / or the legislation of the country, to the territory, from the territory or through the territory through which the transportation is carried out. The carrier is not obliged to verify the authenticity or sufficiency of these documents.
61. One or more packages may be accepted for transportation, which follow one consignment note to the address of one consignee (hereinafter referred to as the consignment).
A consignment note is issued for air transport of each consignment.
62. All necessary entries on the consignment note must be made at the time of issuance, and all copies of the consignment note must be identical.
Amendments to the consignment note are made by the carrier or an authorized agent in agreement with the consignor.
63. The consignment note must be signed by the carrier or an authorized agent and the shipper.
64. Indication of the address of the consignee "on demand" in the consignment note is not allowed.
65. In the consignment note, a note is made about the special properties of the cargo in the presence or need for special conditions for its transportation.
In the event that the carrier or an authorized agent has checked the condition of the cargo, a note on the check is made on the consignment note.
In the consignment note, a note is made on the declared value of the cargo, the cargo is sealed, and the name of the consignor's seals is indicated.
If the value of the cargo is not declared, then a note is made in the consignment note that the value of the cargo is not declared.
66. When transporting cargo, which, according to the air waybill, is delivered to the airport of transfer by one flight, and then transported by another flight of the same or another carrier (hereinafter referred to as transfer cargo), the carrier or an authorized agent draws up a air waybill indicating the airports (points) of transfer .
67. If the passenger changes the terms of the passenger air carriage agreement before it begins, the passenger is issued a new ticket.
In the event of a change in the terms of the passenger air carriage agreement after it has begun, the change can be issued using a special sticker (sticker), which has columns corresponding to the columns of the ticket to be changed, and is affixed to the ticket if the transportation route is not changed, or by making to the ticket of the carrier’s written consent to the carriage by another carrier or to the exchange of the originally issued ticket or order of miscellaneous charges, receipts for excess baggage, receipts of miscellaneous charges or using the manifest of an interrupted flight in the event that a passenger traveling on a flight of one carrier must be transferred for a flight of another carrier and / or flight coupons corresponding to this section of transportation cannot be provided to another carrier due to a forced change in the terms of the passenger air carriage agreement, or a new ticket is issued to the passenger.
68. Changes to the ticket are carried out by the carrier or an authorized agent with the consent of the carrier.
69. If the ticket was declared lost by the passenger or incorrectly issued or damaged, then the carrier is obliged to immediately take all measures in his power to establish the fact of the conclusion of the contract for the air carriage of the passenger.
If it is established that the passenger's air carriage agreement has not been concluded, then the ticket is invalidated and the passenger is not allowed to be transported. A ticket declared invalid is canceled by the carrier with the drawing up of an act, which indicates the reasons for declaring the ticket invalid.
If it is established that the passenger air carriage agreement has indeed been concluded, then the carrier accepts the passenger for carriage in accordance with the terms of the concluded passenger air carriage agreement with the appropriate ticketing.
70. Absence, irregularity or loss travel ticket affect neither the existence nor the validity of the contract of air carriage *(5) passenger, contract of air carriage of cargo.
71. Transportation of a passenger, baggage, cargo, carried out to the airport (point) of destination, to which the passenger, baggage, cargo must be delivered in accordance with the contract for the carriage of passengers by air, the contract for the carriage of goods by air (hereinafter referred to as the airport (point) of destination) by several carriers one by one ticket, baggage receipt, air waybill or additional ticket(s) issued with it, baggage receipt(s), consignment note(s), which(s) indicate the ticket number , baggage check, consignment note, to which he (s) are issued, is considered as a single transportation, regardless of whether there was a transfer (transshipment) or a break in transportation.
V. Schedule, flight delay and cancellation, transportation route, change of transportation route
72. Regular flights are carried out in accordance with the aircraft traffic schedule, formed by the carrier and published in the computer data bank of the aircraft traffic schedule.
Charter flights are carried out in accordance with the plan (schedule) of charter flights.
departure airport;
destination airport;
the airport(s) located along the transportation route, where, according to the aircraft traffic schedule, the landing of the aircraft is provided;
carrier code;
flight number;
days of the week of the flight;
departure time (local);
arrival time (local);
flight period;
aircraft type(s).
Aircraft timetables may contain other information.
74. In the event of a change in the timetable for the movement of aircraft, the carrier must take possible measures to inform passengers, shippers with whom an agreement for the air carriage of a passenger, an agreement for the air carriage of cargo has been concluded, about changing the timetable for the movement of aircraft by any available means.
75. Transportation of passengers, baggage and cargo is carried out between the airports (points) of departure, transfer (stop) and destination (hereinafter referred to as the transportation route) indicated in the transportation document in the established sequence. A change in the transportation route specified in the transportation documents may be made by agreement between the carrier and the passenger, the consignor. If the passenger changes the route of transportation, the carrier may recalculate the cost of transportation.
76. The carrier has the right to cancel, delay the flight specified in the ticket, air waybill, change the type of aircraft, change the route of transportation if it is required by the conditions of flight safety and / or aviation security, as well as at the request of state bodies in accordance with their competence.
VI. Passenger check-in and baggage handling
77. For the carriage of a passenger, baggage, the carrier shall ensure the check-in of passengers and baggage.
78. A passenger is allowed to be transported if he has a properly issued ticket.
79. Transportation on a ticket with an open date of departure is carried out after booking a passenger seat and carrying capacity and entering the departure date and flight number into the ticket by the carrier or an authorized agent.
80. The passenger must arrive in advance, no later than the time set by the carrier, at the place of passenger check-in and baggage check-in to go through the established check-in and baggage check-in procedures, pay for excess and (or) other payable baggage, undergo inspection, etc. (hereinafter - pre-flight formalities) and fulfillment of requirements related to border, customs, sanitary-quarantine, veterinary, quarantine and phytosanitary types of control provided for by the legislation of the Russian Federation or the legislation of the country from whose territory the transportation is carried out, as well as to the place of boarding the aircraft .
81. Check-in of passengers and check-in of luggage for flights at the airport ends no earlier than 40 minutes before the time of departure of the aircraft according to the schedule or according to the plan (schedule) of charter flights. The end time of check-in at check-in points located outside the airport, as well as check-in on the carrier’s website, is set by the carrier, taking into account the time required for the delivery (arrival) of passengers and baggage to the airport of departure for boarding (loading) on an aircraft and passing through pre-flight formalities and requirements related to border, customs, sanitary and quarantine, veterinary, quarantine and phytosanitary types of control provided for by the legislation of the Russian Federation or the legislation of the country from whose territory the transportation is carried out.
82. Check-in of passengers and check-in of luggage is carried out on the basis of a ticket and an identity document of the passenger, according to which the ticket was issued in accordance with paragraph 51 of these Rules, as well as other documents provided for by the legislation of the Russian Federation, if necessary.
83. In case of international transportation, the passenger must have exit, entry and other documents issued in accordance with the established procedure, required in accordance with the legislation of the country, to the territory, from the territory or through the territory of which the transportation will be carried out.
84. Upon check-in, a passenger is issued a boarding pass, which indicates the initials and surname of the passenger, flight number, departure date, end time of boarding the flight, boarding gate number and number seat on board the aircraft. If necessary, other information may be additionally indicated in the boarding pass.
The carrier takes all possible measures to co-accommodate on board an aircraft an adult passenger or a passenger who, in accordance with civil legislation of the Russian Federation acquired legal capacity in full until he reaches the age of eighteen and the next child (children) with him (children) under the age of 12 years.
85. When checking in and/or checking in baggage, the passenger is obliged to present for weighing all baggage intended for carriage as checked baggage.
Upon check-in and / or boarding, the passenger, at the request of the carrier, is obliged to present for weighing hand luggage specified in paragraph 133 of these Rules, as well as a backpack, baby cradle, baby carriage when transporting a child, specified in paragraph 135 of these Rules
86. The carrier or service organization is obliged to indicate in the baggage receipt, which is part of the ticket, certifying the acceptance for carriage of baggage, the number of pieces and the gross weight (hereinafter referred to as the weight) of the baggage, except for the items specified in paragraph 135 of these Rules, and / or place information on the acceptance for carriage of baggage, the number of pieces and weight of baggage, except for the items specified in paragraph 135 of these Rules, in electronic form in automated system passenger check-in and baggage handling.
87. When checking in baggage, the passenger is given a part (tear-off coupon) of a numbered baggage tag, and the other part is attached to each piece of baggage accepted by the carrier for transportation in the baggage compartment of the aircraft under the carrier's responsibility for the safety of such things from the moment they are handed over by the passenger until the moment they are handed over to the passenger (hereinafter referred to as checked baggage)
The numbered baggage tag is used to identify each piece of checked baggage and contains information about the passenger's last name and first name, flight number, date of departure, airport (point) of departure and airport (point) of destination to which the checked baggage is accepted for transportation, weight of the piece of baggage. The numbered baggage tag may contain other additional information.
To indicate the special conditions of carriage, a special unnumbered baggage tag is additionally attached to the checked baggage.
Repealed from November 5, 2017 - Order Ministry of Transport of Russia dated October 5, 2017 N 409
88. After check-in of a passenger and check-in of baggage, the responsibility for the safety of checked baggage is assigned to the carrier.
89. For the carriage of baggage in excess of the established free baggage allowance, other baggage subject to payment, a fee is charged at the rate established by the carrier. Payment for the carriage of such baggage is issued by a receipt for payment of excess baggage or a miscellaneous charges order.
90. The passenger must arrive at the boarding gate on board the aircraft no later than the end time of boarding the flight indicated in the boarding pass. Boarding a passenger on board an aircraft is carried out upon presentation by the passenger of a boarding pass for the corresponding flight.
91. A passenger who is late by the end of the check-in of passengers and baggage or boarding an aircraft may be denied transportation on this flight. Baggage of a registered passenger who did not show up for boarding an aircraft is subject to removal from the aircraft and mandatory inspection.
VII. Passenger service
92. The carrier or service organization provides passengers at the airport with visual and acoustic information:
about the time of departure and arrival of aircraft;
about the place, time of start and end of check-in for the flight indicated in the ticket;
about the place, time of the beginning and end of boarding of passengers in the aircraft;
on the delay or cancellation of the flight and on the reasons for the delay or cancellation of the flight;
how to get to the nearest locality, between airport terminals, between airports;
on the rules and procedure for conducting pre-flight and post-flight inspections of passengers and baggage;
about general rules fulfillment by passengers of the requirements related to border, customs, sanitary and quarantine, veterinary, quarantine and phytosanitary types of control provided for by the legislation of the Russian Federation;
about the location of the mother and child rooms.
93. At the airport, the carrier or service organization ensures:
check-in of passengers and registration of baggage for transportation;
delivery of passengers to the aircraft parking place and organization of their boarding the aircraft;
delivery of baggage to the aircraft parking place, loading, placement and securing of baggage on board the aircraft;
ensuring the exit of passengers from the aircraft, the delivery of passengers to the terminal building;
unloading of baggage from the aircraft, transportation and delivery of baggage to passengers.
94. The carrier provides the passenger on board the aircraft with a range of services depending on the type and equipment of the aircraft, flight duration, time of day during which the flight takes place, as well as the class of service specified in the ticket. The scope of services and the procedure for their provision is determined by the rules of the carrier.
95. The carrier must ensure on board the aircraft:
informing passengers about the conditions of flight and the general rules of conduct for passengers on board the aircraft, the locations of the main and emergency exits, the conditions for leaving the aircraft in emergency situations, as well as the locations in the cabin of the aircraft individual means protection and inflatable ladders;
provision of soft and/or hot drinks and meals;
first aid.
Hot meals are provided to passengers with an aircraft flight duration of more than three hours and then every four hours - in daytime and every six hours at night.
96. The carrier on board the aircraft must have trained personnel in sufficient numbers to serve passengers.
98. Meals and hot drinks may not be provided to aircraft passengers on board the aircraft if specified condition established by the rules of the carrier and the passenger is informed about the conditions of service on board the aircraft before the conclusion of the contract for the air carriage of the passenger.
103. The age of the child is determined on the date of commencement of transportation from the airport (point) of departure indicated in the transportation document.
104. A child under the age of two, as well as a disabled child under the age of twelve, are transported only accompanied by an adult passenger or a passenger who, in accordance with civil law
Children between the ages of two and twelve years of age may be accompanied by an adult passenger or by a passenger who, in accordance with civil law of the Russian Federation acquired legal capacity in full before he reaches the age of eighteen, or without being accompanied by the specified passenger under the supervision of the carrier, if such transportation is provided for by the rules of the carrier.
Children over the age of twelve may be transported unaccompanied by an adult passenger or by a passenger who, in accordance with civil law of the Russian Federation acquired legal capacity in full before reaching the age of eighteen.
105. Unaccompanied children aged two to twelve years may be transported under the supervision of the carrier only after the parents, adoptive parents, guardians or trustees, in accordance with the rules of the carrier, issue a written application for the transportation of an unaccompanied child. At the request of parents, adoptive parents, guardians or custodians, transportation under the supervision of a carrier may be extended to children under the age of sixteen years.
106. One child under the age of two years is transported accompanied by an adult passenger or a passenger who, in accordance with civil law of the Russian Federation acquired legal capacity in full before reaching the age of eighteen for domestic transportation free of charge, for international transportation - with a discount of ninety percent of the normal or special fare, if there are no special conditions for the application of a special fare, and without providing the child with a separate seat. If a child under two years of age is provided with a separate seat at the request of an accompanying passenger, then such a child is transported at a discount of fifty percent of the normal or special fare, unless there are special conditions for applying the special fare.
Other children under the age of two, as well as children between the ages of two and twelve, following with a passenger, are transported at a discount of fifty percent of the normal or special fare, if there are no special conditions for applying the special fare, with the provision of separate seats for them.
107. In the event of a voluntary or involuntary change by a passenger accompanying a child, the terms of the passenger air carriage agreement after the start of transportation, the child’s ticket is reissued (exchanged) at a fare corresponding to the age of the child on the date of commencement of transportation from the airport (point) of departure.
108. The passenger is obliged to independently determine the possibility of using air transport, based on the state of his health.
109. Transportation of a passenger recognized as legally incompetent by a court is carried out at the request of parents, adoptive parents or guardians and accompanied by an adult passenger who is able to ensure the safety of the incapacitated passenger and the safety of the surrounding people.
110. Transportation of a patient on a stretcher is carried out with the provision of extra beds on an aircraft with payment set by the carrier.
111. A passenger from among the disabled by hearing and vision is simultaneously transported accompanied by a passenger who assists him in flight.
112. A disabled passenger deprived of hearing or sight, a passenger in a wheelchair may be transported without an accompanying passenger.
113. A visually impaired passenger may be transported accompanied by a guide dog.
Transportation of a visually impaired passenger accompanied by a guide dog may be carried out upon presentation to the carrier of a document confirming the disability of this passenger and a document confirming the special training of the guide dog.
A guide dog accompanying a visually impaired passenger is transported free of charge in excess of the free carry-on baggage allowance. The guide dog must be collared and muzzled and tied to a seat at the feet of the passenger it accompanies.
The number of guide dogs carried on an aircraft is determined depending on the number of disabled people and other persons with disabilities on board the aircraft in accordance with the rules of the carrier.
115. Transportation of a passenger who, in accordance with an air carriage agreement, arrived at the transfer airport on one flight, and is then transported by another flight of the same or another carrier along the route of carriage (hereinafter referred to as the transfer passenger), is carried out in accordance with agreements between carriers.
Transfer passenger's baggage subject to customs control accepted for carriage in accordance with customs legislation Russian Federation and/or the customs legislation of the country, to the territory, from the territory or through the territory of which the transportation is carried out.
116. The carrier or an authorized agent is obliged to inform the transfer passenger about the pre-flight formalities and requirements related to border, customs, sanitary and quarantine, veterinary, quarantine and phytosanitary types of control provided for by the legislation of the Russian Federation, which he must complete at the airport of transfer for further transportation along the route , as well as the requirements of state authorities at transfer points for international transportation.
117. When performing transportation on one ticket, baggage receipt, air waybill or additional ticket(s) issued together with it, baggage receipt(s), consignment note(s), in which (s) indicates the number of the ticket, the air waybill, to which he (s) is issued (s) the carrier is obliged to provide a minimum connection time with the flight for which the passenger has booked a seat, allowing the passenger to go through all the pre-flight formalities provided for at the airport of transfer and fulfill the requirements related to border, customs, sanitary-quarantine, veterinary, quarantine and phytosanitary types of control provided for by the legislation of the Russian Federation and / or the legislation of the country, to the territory, from the territory or through the territory of which the transportation is carried out.
IX. Passenger stop en route
118. The passenger, in agreement with the carrier, may interrupt his transportation at the airport (point) indicated on the ticket, in which, according to the passenger’s air carriage agreement, the time between the passenger’s arrival at the airport and his departure from the airport is more than twenty-four hours (hereinafter referred to as the stopover airport) .
Passenger stopover along the route of transportation is allowed within the period of validity of the carrier's obligation to transport the passenger, provided that it is agreed in advance with the carrier, indicated on the ticket, taken into account when calculating the cost of transportation, and is also allowed for international transportation. government bodies the country in which the stopover is expected.
119. If a passenger makes a stopover at an airport (point) along the transportation route, then his baggage is checked in only to the airport (point) of the stopover and is subject to delivery to the passenger at this airport (point).
120. If, when booking transportation, the passenger did not declare a stop at the airport (point) along the route of transportation, but wished to make such a stop and declared it at the transfer airport or at the airport where the aircraft lands for technical and / or commercial service and continues to operate the flight by which he arrived at the airport (hereinafter referred to as the transit airport), then such a stop is regarded as a voluntary refusal of the passenger from transportation, except for the cases specified in paragraph 227 of these Rules, and further carriage may be continued, unless otherwise provided by an international treaty of the Russian Federation, after a corresponding change in the passenger air carriage contract.
X. Carriage of luggage and hand luggage
121. Passenger's baggage is accepted for carriage upon check-in at the departure airport, transfer airport, stopover airport or other check-in point.
122. When concluding an air carriage agreement for a passenger that provides for a free baggage allowance, an aircraft passenger has the right to carry his baggage within the limits established by the carrier at no additional charge (hereinafter referred to as the free baggage allowance).
183. In the event of a change in the conditions of carriage stipulated by the contract for the carriage of goods by air, the carrier is obliged to notify the consignor or consignee of this and ask for their orders regarding this cargo *(9).
184. Orders of the consignor related to the carriage of goods are binding, except in cases where such an order may cause damage to the carrier or other persons.
185. If the execution of the order of the shipper is impossible, the carrier has the right to refuse to execute this order and is obliged to immediately send a notification to the shipper about the impossibility of executing his order.
186. Disposal of cargo is subject to the presentation of the original consignment note to the carrier. All instructions of the consignor on the disposal of the cargo are made in writing.
187. Expenses associated with the disposal of cargo shall be reimbursed by the consignor, except for the case when the disposal of cargo is caused by a violation of the contract for the carriage of cargo by air by the carrier.
188. The consignor has the right to dispose of the cargo until the moment the consignee receives the cargo or the consignee performs actions indicating that he claims the cargo. In case of non-acceptance of the cargo by the consignee or the impossibility of its delivery to the consignee, the consignor is obliged to dispose of the cargo.
XVII. Goods requiring special conditions of carriage
189. Transportation of valuable cargo, perishable cargo, heavy cargo, oversized cargo, bulky cargo, living creatures, dangerous goods, human remains, animal remains require special conditions for transportation by air.
190. Goods requiring special conditions of carriage are accepted for carriage if they are approved for carriage by international treaties of the Russian Federation, regulatory legal acts of the Russian Federation, the legislation of the country, on the territory, from the territory or through the territory of which such goods are transported.
191. The consignor must present for transportation a good-quality perishable cargo and documents confirming that the perishable cargo will not lose its qualities during its transportation within the time limits stipulated by the air cargo transportation agreement.
Acceptance for transportation of perishable cargo without documents confirming the quality of the cargo is not allowed.
Documents confirming the quality of perishable goods issued by authorized body state power must be presented by the consignor separately for each consignment.
192. If the carrier cannot ensure the delivery of perishable cargo within the time period during which the cargo does not lose its qualities, he has the right not to accept the cargo for transportation.
193. If a perishable cargo accepted for carriage cannot be transported within the period specified in the consignment note, the carrier is obliged to immediately notify the consignor of this and return the cargo and the carriage fee to him, unless other instructions are given by the consignor.
194. If perishable cargo is in danger of deterioration, the carrier shall take measures agreed with the consignor, necessary to ensure its own interests and the interests of the consignor, consignee and other persons.
195. Animals are accepted for transportation upon presentation by the consignor of documents stipulated by international treaties of the Russian Federation, regulatory legal acts of the Russian Federation and the legislation of the country, to, from or through the territory of which transportation is intended.
Animals are accepted for transportation in strong containers (containers, transport cages, etc.), which provide the necessary convenience during transportation, safety and compliance sanitary requirements, as well as attachments on board the aircraft.
196. Air transportation of weapons, ammunition, explosive devices, explosive, poisonous, flammable and other dangerous substances and items prohibited for transportation in accordance with technical instructions for the safe transportation of dangerous goods by air (Doc 9284 AN/905 ICAO) is carried out in accordance with international treaties of the Russian Federation and regulatory legal acts of the Russian Federation.
Only properly classified, identified, packaged, marked, documented dangerous goods are accepted for carriage in accordance with the requirements international treaties Russian Federation and regulatory legal acts of the Russian Federation.
197. Coffins with human remains, urns with ashes, as well as animal remains in boxes that meet safety and sanitary standards are accepted for air transportation.
198. Human and animal remains are accepted for transportation provided that the consignor presents the documents provided for by the regulatory legal acts of the Russian Federation and / or the legislation of the country to, from or through the territory of which the transportation is carried out.
199. Carrying out of seeing off, meetings, ceremonies, other ritual actions when accepting for transportation, loading (unloading) into (from) an aircraft coffins with human remains, urns with ashes is not allowed.
200. Transportation of coffins with human remains, as well as boxes with animal remains, if there are luggage compartments in the same cabin together with passengers, is not allowed.
201. It is not allowed to include in cargo shipments containing dissimilar items and goods: valuable cargo, animals, coffins with human remains and urns with ashes.
XVIII. Issuance of cargo
202. Carriage of cargo is considered completed after the delivery of the cargo to the consignee in accordance with the conditions specified in the contract for the carriage of cargo by air.
203. The carrier is obliged to ensure proper storage of the cargo arrived at the airport of destination before issuing it to the consignee within the period established by these Rules, the rules of the carrier or the contract for the carriage of cargo by air.
204. The carrier is obliged to ensure that the consignee is notified of the arrival of the cargo at his address no later than twelve hours after the arrival of the aircraft on which the cargo was delivered to the airport of destination, and cargo requiring special conditions of transportation, with the exception of oversized, heavy and bulky - no later than three hours from the moment of arrival of the aircraft on which the cargo was delivered to the airport of destination, unless otherwise provided by the contract for the carriage of cargo by air.
205. Delivery of cargo is made to the consignee specified in the consignment note at the airport of destination.
206. The release of cargo to the consignee is carried out only after payment of all payments and fulfillment of the requirements related to border, customs, sanitary-quarantine, veterinary, quarantine and phytosanitary types of control provided for by the legislation of the Russian Federation or the legislation of the country to which the cargo was transported.
207. To fulfill the requirements related to border, customs, sanitary-quarantine, veterinary, quarantine and phytosanitary types of control provided for by the legislation of the Russian Federation or the legislation of the country to which the cargo was transported and payment of payments, the consignment note (original for the carrier and original for the consignor ), as well as other documents related to the cargo, are issued by the carrier or service organization to the consignee against receipt.
208. When issuing cargo, the carrier or service organization is obliged to check the number of packages and the weight of the arrived cargo.
209. Upon detection of damage to the packaging, seals of the consignor, which may affect the condition of the cargo, the carrier is obliged, with the participation of the consignee, to weigh the damaged package, open it and calculate the contents.
210. The cargo is released to the consignee on the basis and in accordance with the data specified in the consignment note. At the same time, the original consignment note for the carrier marked "confirmation of receipt of the goods", including the date and time of delivery of the goods to the consignee, and signed by the consignee, is returned to the carrier or service organization. In case of discrepancy between the actual name of the cargo, its weight, the number of packages with the data specified in the consignment note, damage, damage to the cargo, detection of cargo without shipping documents or shipping documents without cargo, a commercial act is drawn up.
211. The consignee is obliged to accept and take out the cargo. The consignee has the right to refuse to receive damaged or spoiled cargo if it is established that the quality of the cargo has changed so much that the possibility of its full and (or) partial use in accordance with its original purpose is excluded *(10).
When issuing the cargo, the carrier or the service organization puts on the copy of the consignment note for the consignee a mark on the date and time of the delivery of the cargo to the consignee.
XIX. Cargo storage
212. If the consignee did not receive the arrived cargo within three days from the day following the day of sending the notification of the arrival of the cargo to his address, or within the period statutory carrier or contract for the air carriage of cargo, or refused to accept it, the carrier is obliged to notify the consignor about this, to leave the cargo for storage at the expense of the consignor and at his risk.
213. If the consignee did not claim the arrived cargo after ten days from the date of sending the notification of the arrival of the cargo to his address, the carrier sends the consignee a notification about the need to receive the cargo.
If, after ten days from the date of sending the notification of the need to receive the cargo, the cargo is not claimed or the consignee refused to accept it, the carrier notifies the consignor of the non-delivery of the cargo. The said notification must contain a warning about the possible sale or destruction of the cargo in the absence of the consignor's orders within the period specified in the notification.
In the absence of orders from the consignor within thirty days from the date of sending a notice of non-delivery of the cargo, or if the execution of the orders received is impossible, the cargo is recognized as unclaimed and can be sold or destroyed in the manner prescribed by Chapter XXI of these Rules.
214. In case of arrival at the airport of cargo without a consignment note and other necessary documents, cargo with unclear marking or in its absence (hereinafter referred to as undocumented cargo), the carrier takes measures to store this cargo during the entire time of searching for documents and the consignor and / or consignee , but not more than sixty days from the date of arrival at the airport of the aircraft on which the undocumented cargo was delivered. If after the expiration of the specified period the consignee or consignor is not identified, the cargo is recognized as unclaimed and can be sold or destroyed in the manner prescribed by Chapter XXI of these Rules.
XX. Cargo search
216. If, upon arrival of the aircraft at the airport of destination or airport of transfer, it is discovered that there is no cargo and / or a consignment note entered in the cargo list, a cargo without a consignment note and / or other necessary documents, a consignment note and / or other necessary documents without cargo, or cargo impossible to identify due to unclear transport marking on the cargo, or lack of marking, the carrier is obliged to search for the cargo and/or consignment note, other necessary documents and ensure the delivery of the cargo and/or consignment note and other necessary documents to the airport of destination or transfer airport.
217. Measures to search for the cargo / consignment note, other necessary documents are taken immediately from the moment of preparation # act provided for paragraph 181 of these Rules, and include the following steps:
sending a notification to the airport of departure about the malfunctions that occurred during the transportation of cargo on the flight on which the cargo was delivered (not delivered) / consignment note, other necessary documents;
formation of a search case;
sending requests to the airports from which the cargo/waybill, other necessary documents could be delivered or to which the cargo/waybill, other necessary documents could be sent;
sending instructions on the disposal of the cargo / consignment note, other necessary documents in case of detection of a mishandled cargo / consignment note, other necessary documents.
XXI. The procedure for the sale and destruction of unclaimed cargo
218. Cargo is subject to sale or destruction if it is recognized as unclaimed, as well as in the case specified in paragraph 194 of these Rules.
219. The decision to sell or destroy the cargo is made by a commission formed by the carrier.
The commission includes representatives of the service organization, the expert organization, and in the case of the sale of the cargo, also the appraiser.
In accordance with the regulatory legal acts of the Russian Federation, representatives of state bodies may be included in the composition of the commission.
220. The Commission should check the availability of documents and materials confirming the timeliness and completeness measures taken to identify the ownership of the cargo, and to establish that the available materials are sufficient to make a decision on the sale or destruction of the cargo.
221. When deciding on the sale or destruction of cargo, the commission must consider the following documents:
XXII. Termination of the contract for the carriage of passengers by air, the contract for the carriage of goods by air. Amendment of the contract for the carriage of passengers by air, the contract for the carriage of goods by air
226. The passenger has the right to refuse transportation in the manner prescribed by the legislation of the Russian Federation.
227. The forced refusal of a passenger from carriage is recognized as a refusal in the event of:
cancellation or delay of the flight indicated on the ticket;
changes by the carrier of the transportation route;
non-scheduled flight;
failed departure of the passenger due to the inability to provide him with a seat on the flight and the date specified in the ticket;
the failed transportation of a passenger on an aircraft caused by the delay of the passenger at the airport due to the duration of his inspection, if during the inspection of baggage or personal inspection of the passenger no substances and items prohibited for transportation were found;
failure by the carrier to provide flight connections in the event of a single transportation;
illness of a passenger or a member of his family, or close relative traveling with him on an aircraft, which is confirmed by medical documents, or the death of a member of his family or close relative, which is documented, provided that the carrier is notified of this before the end of the period established in accordance with paragraph 81 of these Rules for the check-in time of passengers for the flight indicated on the ticket.
The illness of a passenger or a member of his family or a close relative traveling with him on an aircraft is the basis for the involuntary refusal of the passenger from transportation if there are contraindications to the flight confirmed by medical documents on the date of departure of the aircraft specified in the ticket.
The requirements for such medical documents to be provided in connection with the illness of a passenger, a member of his family or a close relative traveling with him on an aircraft, are determined by the rules of the carrier;
failure to provide the passenger with service in the class specified in the ticket;
incorrect issuance of the ticket by the carrier or authorized agent.
The carrier may recognize the passenger's refusal to be transported as forced in other cases.
Family members are spouses, parents and children (adoptive parents and adopted children), close relatives are grandfathers, grandmothers and grandchildren, full and half brothers and sisters.
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* Paragraph 3 of article 108 Federal Law No. 60-FZ of March 19, 1997 "Air Code of the Russian Federation" (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 1997, No. 12, Art. 1383; 1999, No. 28, Art. 3483; 2004, No. 35, Art. 3607 , N 45, item 4377; 2005, N 13, item 1078; 2006, N 30, item 3290, 3291; 2007, N 1 (part I), item 29, N 27, item 3213, N 46, Article 5554, No. 49, Article 6075, No. 50, Articles 6239, 6244, 6245; 2008, No. 29 (part 1), Article 3418, No. 30 (part II), Article 3616; 2009, N 1, item 17, N 29, item 3616; 2010, N 30, item 4014; 2011, N 7, item 901, N 15, item 2019, 2023, 2024, N 30 (p. 1), Article 4590, No. 48, Article 6733, No. 50, Article 7351; 2012, No. 25, Article 3268, No. 31, Article 4318, No. 53 (part 1), Article 7585; 2013 , N 23, item 2882, N 27, item 3477; 2014, N 16, item 1830, item 1836, N 30 (part I), item 4254).
Requirements in terms of air transportation, for international air transportation, also by the rules determined by the relevant authorities of the state of departure, destination or transit;
2) refusal of a passenger, cargo owner, consignor to comply with the requirements imposed on them by federal aviation regulations;
3) if the state of health of an aircraft passenger requires special conditions for air transportation or threatens the safety of the passenger or other persons, which is confirmed by medical documents, as well as creates confusion and irreparable inconvenience for other persons;
4) the refusal of the passenger of the aircraft to pay for the carriage of his baggage in the amount and on the terms that are provided for by the contract for the air carriage of the passenger;
5) the refusal of the passenger of the aircraft to pay for the carriage of the child next with him, except for the cases provided for
230.1. Voluntary change by the passenger of the terms of the contract for the carriage of passengers by air, the contract for the carriage of goods by air is carried out by agreement between the carrier and the passenger, the consignor in accordance with the terms of the applied tariff.
Changing the route of transportation by the passenger (changing the points between which the carriage is performed, changing the sequence of points established in the transportation document between which the carriage is performed, refusal to fly on one or several sections of the transportation route), changing the date or time of departure, changing the class of service, the applied fare and other changes in the terms of the contract for the carriage of passengers by air are made within the period of validity of the obligation to carry the passenger, except in cases where the passenger is forced to change the terms of the contract for the carriage of passengers by air.
231. The return of the carriage fee is made by the carrier or, on his behalf, by an authorized agent at the place of payment for the carriage, as well as at the points provided for by the rules of the carrier.
Refund of the carriage fee in connection with the termination of the carrier's operations, suspension of the air operator's certificate, cancellation of the air operator's certificate, suspension of licenses, cancellation of a license, termination of a license is carried out by the carrier in accordance with the legislation of the Russian Federation.
232. The return of the carriage fee is made on the basis of an unused (partially used) transportation document to the person specified in the transportation document, upon presentation of a document proving his identity, or to an authorized person - upon presentation of an identity document and a document confirming the right to receive money. .
Order ______________________________
*(9) Paragraph 2 of Article 110 Air Code of the Russian Federation.
*(10) Paragraph 2 of Article 111 Air Code of the Russian Federation.
*(11) Paragraph 3 of Article 112 Air Code of the Russian Federation.
*(12) Paragraph 1 of Article 107 Air Code of the Russian Federation.
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