Requirements for testing laboratories. Procedure for handling test samples of products

SDA-15-2009 (section 4):

1. Organization

1.1. Testing laboratory (TL) with the status legal entity, must satisfy the following independence criteria:

Must be independent of parties with an interest in test results;

Shall not be involved in the design, manufacture, construction, installation, repair, reconstruction and operation of, or be the buyer, owner, tenant of, the facilities it tests.

1.2. A testing laboratory, which is a structural subdivision of an organization, must meet the following independence criteria:

As part of organizational structure organizations must clearly delineate the duties and responsibilities of the personnel performing the tests and the personnel performing other functions, as well as the reporting of the testing laboratory to the organization of which it is a structural unit;

The testing laboratory personnel should not experience commercial, financial and other pressure that may affect the test results;

IL should not engage in work that may affect the independence of its judgments and the impartiality of its testing activities.

1.3. A testing laboratory, which is a structural subdivision of the organization, but performs tests for third-party organizations under contract agreements, must comply with the requirements of paragraphs. 1.1. and 1.2.

2. Quality management system.

2.1. IL must have a quality system corresponding to the nature of the work performed. The quality system is set out in the Quality Manual and approved by the head of the testing laboratory. The Quality Manual is executed as a single document or as a system of documents, including the main document - the Quality Manual and separate annexes to it.

2.2. IL management should define and document its policy and objectives, as well as quality commitments, and ensure that this policy is understood, implemented and supported at all levels within the organization, including the following:

• management commitment to maintain high quality customer service tests;
• a statement about the level of service provided by the IL;
• objectives of the quality management system;
• the requirement for the personnel of the testing laboratory to familiarize themselves with the documents of the quality management system and comply with their requirements;
• the obligation of the IL management to act in accordance with this document and constantly improve the effectiveness of the quality management system.

2.3. The management of the testing laboratory should appoint an official directly reporting to him, responsible for quality assurance within the framework of the testing laboratory.

2.4. The documents of the quality management system should be available to the personnel of the testing laboratory, and the content of the documents should be communicated to the performers of the work.

2.5. The quality manual should include or refer to:

• scope of the quality management system;
• a brief description of the legal status of the testing laboratory, including contact information (organization name, address, telephone numbers, etc.), as well as a description of the scope of accreditation and competence of the testing laboratory (with links to the charter (s) of the testing laboratory or the organization of which it is a part);
• description of the structure of the IL or the organization of which it is a part;
• information about the relationship of the IL with the parent or subsidiaries (if any);
• quality policy statement, which outlines the goals and obligations of the IL in the field of quality;
• appointment records official authorized to develop, maintain and develop the quality management system;
• records that the IL personnel are familiar with the quality manual, quality policy;
• Full name, data on qualifications, practical work experience and powers of the head and personnel of the IL, both full-time and attracted;
• description of the system of training and advanced training of personnel involved in testing, analysis, measurements;
• job descriptions personnel involved in testing and registration of test results, defining their official duties and responsibilities;
• an organizational chart reflecting the subordination, responsibility and distribution of duties of personnel;
• qualification requirements for IL specialists;
• the procedure for appointing specialists for testing, analysis, measurements;
• the procedure for handling technical means;
• information about the means of control, testing, analysis and technical diagnostics used (including measuring instruments);
• procedure for organizing and conducting verification and Maintenance measuring instruments and test equipment;
• verification procedure technical condition equipment after its transportation and delivery to the workplace;
• information about the premises occupied;
• the procedure for conducting tests in the field of accreditation of testing laboratories, including the registration of test results and the issuance of conclusions and test reports;
• the procedure for conducting tests in case of forced deviation from the requirements of the documents in force in the testing laboratory;
• registration procedure for intermediate and final test and analysis results, measures to protect and restore electronic media, including unauthorized access;
• a detailed description of the documented procedures used in testing and analysis, and their interaction with each other;
• procedure for quality control of work performed during testing and analysis, registration of their results;
• documentation management procedure, which includes: verification of documents for sufficiency before their release; analysis and updating as necessary and re-approval of documents;
• ensuring identification of changes and revision status of documents;
• ensuring the availability of appropriate versions of documents in the places of their application;
• keeping documents clear and easily identifiable;
• ensuring the identification of documents of external origin and managing their distribution;
• preventing the inadvertent use of obsolete documents and applying the appropriate identification of such documents left for any purpose;
• list of contractors;
• procedure for consideration of appeals, claims, complaints, contentious issues;
• the procedure for internal audit of the activities of the testing laboratory, the procedure for developing a plan for corrective and preventive actions and organizing their implementation;
• the procedure for reviewing the quality system and management review;
• procedure for suspension (termination) of activities in case of suspension (cancellation) of the certificate of accreditation;
• a description of the system for ensuring impartiality and independence in conducting tests;
• confidentiality procedure;
• list of IL subdivisions (specialists) for distribution of the Quality Manual.

The quality manual must contain references to the normative technical papers used during testing, and should be constantly updated (all changes that occur in the quality management system should be included in it). If the organization has common system quality, then the development of a separate Quality Manual for IL is not required, provided that it complies with the requirements of GOST ISO / IEC 17025-2009 and this document.

3. Document management

The IL must develop and maintain documentation management procedures that provide for:

• procedure for approval and issuance of documents;
• the procedure for compiling, recording and storing IL documents;
• the procedure for accounting, maintaining and storing documents of the quality system;
• description of the information support system;
• list of available documentation;
• verification of the completeness of the requirements of the documents by an authorized employee;
• analysis and updating (amendments) as necessary and re-approval of documents;
• providing personnel with appropriate copies of documents at their workplaces;
• ensuring that documents are kept legible and easily identifiable, including when documents are revised;
• ensuring registration of external documents;
• preventing the unintentional use of obsolete documents and applying the appropriate identification of such documents left for any purpose.

4. Analysis of test applications

The testing laboratory must establish and maintain procedures for reviewing test applications that guarantee:

• methods and test objects are included in the scope of accreditation of testing laboratories;
• IL has the appropriate test procedures, including sampling methods that meet the requirements of the customer. The use of non-standardized methods should be agreed with the customer;
• The testing laboratory has the appropriate test equipment and test tools (test tools can be provided by the customer, which must be documented);
• any change in the contractual conditions for testing, revealed in the course of work, is agreed with the customer.

5. Subcontracting for testing

5.1. When transferring work to a subcontractor, the IL must notify the customer of this in writing. The testing laboratory should enter into contracts for subcontracting testing only with organizations that meet the requirements of this document.

5.2. IL must register all subcontractors and product suppliers. IL is responsible to the customer for the work performed by the subcontractor, except in cases where the customer chooses the subcontractor.

6. Purchase of services and supplies

6.1. The testing laboratory should develop procedures for the acquisition, receipt and storage of test tools that affect the quality of tests.

6.2. The testing laboratory must ensure the safety of the received test equipment. If necessary, before using the test means must pass the input control for compliance with national standards, specifications, the requirements of procedures or other documents that establish requirements for products.

6.3. Storage of the accompanying documentation for the supplied test means and its analysis before using the supplied test means should be organized in the testing laboratory.

6.4. The testing laboratory must evaluate the suppliers of the most important test tools that affect the quality, store documents on this assessment and a list of suppliers of test tools.

4.7. Interaction of IL with customers

7.1. The testing laboratory must cooperate with test customers (ensuring confidentiality with respect to other customers). Cooperation can be carried out in the following:

• providing the customer with the opportunity to observe the tests;
• transfer to the customer of packaged, labeled samples that have passed the tests;
• informing the customer about the progress of the testing.

8. Consideration of claims

The IL must have a policy and develop procedures for the consideration and registration of appeals, claims, complaints. All dispute resolution documents, including corrective action records, must be retained.

9. Management of work on tests that do not meet established requirements

The testing laboratory must have a policy and develop procedures to ensure that if any aspect or test result does not comply with the procedures established in the testing laboratory, the requirements of the methods, or the requirements agreed with the customer, then:

• actions are taken immediately to establish the causes of non-conformities, and, if necessary, testing work and the issuance of test reports are suspended;
• the significance of the nonconformity is assessed;
• corrective actions are taken with a decision to use the test results obtained during work that does not meet the established requirements;
• if necessary, the customer is notified and the test results are canceled;
• a responsible executor is appointed for making a decision on the resumption of testing work.

10. Improvement of the quality management system

The testing laboratory shall continuously improve the effectiveness of its quality management system using:

• quality policy and objectives;
• results of internal and external audits, data analysis, corrective and preventive actions, management reviews.

11. Corrective actions

The IL must have a policy and develop procedures for taking corrective actions when inconsistencies or deviations from policies and procedures are identified, provided by the system quality management or technical operations.

Corrective actions begin with an analysis of the causes of nonconformities for all elements of the quality management system and technical operations. These include: customer requirements, personnel, test equipment, test procedures, test tools and other elements.

Corrective actions should be appropriate to the scale and severity of the nonconformity. All changes in corrective actions are documented and control over their implementation is organized.

12. Preventive actions

If preventive action is required, an action plan is developed and implemented to reduce the likelihood of recurrence of nonconformities of a technical nature or related to the quality management system.

13. Records management

13.1. The IL must develop and implement procedures for identifying, collecting, indexing, systematizing, accessing, maintaining, storing and withdrawing records on the quality management system and technical issues. In the IL, the terms for storing records should be established and their safe and confidential storage should be ensured.

Entries must be written clearly, plain language. For records on electronic media, procedures should be developed for their protection, including from unauthorized changes to them, and restoration.

Quality management system records include: internal and external audit reports, management reviews, corrective and preventive action records.

13.2. Technical records must contain the sum of the data and information reflecting the results of all stages of testing. Records shall contain sufficient information to reproduce tests as close as possible to those originally performed and, if necessary, to evaluate the factors affecting test uncertainty. The records should contain information about the personnel who take samples (samples), who carried out each stage of the tests, and who monitored the test results.

In case of errors in the entries, they are corrected by crossing out the erroneous ones and drawing correct values, which is certified by the signature of the person who made the changes.

Records must be kept in the IL for the period established by the quality management system.

14. Internal audit

IL must periodically conduct internal audits in accordance with the schedule operating system quality management. The frequency of internal audits is at least once a year. The audit program shall cover all elements of the quality management system, including testing activities. Inspections must be carried out by trained and qualified personnel.

If nonconformities are identified in the quality management system, corrective actions are planned and implemented, and subsequent reviews should confirm and document the elimination of identified nonconformities.

15. Management review

The management of the testing laboratory, in accordance with the schedule, periodically (usually once a year) analyzes the quality management system and testing activities. The analysis should take into account:

• the relevance of the policy and procedures of the quality management system;
• results of internal audits;
• directives of governing and controlling bodies;
• effectiveness of corrective and preventive actions;
• results of interaction with customers, suppliers, subcontractors, other organizations, as well as analysis of complaints and claims;
• results of interlaboratory comparative tests and personnel qualification checks.

The results of the review are documented and should include actions to improve the quality management system, as well as the need for necessary resources. Based on the results of the analysis, measures are developed and implemented in deadlines.

The IL management should periodically (usually annually) review the quality management system to ensure its suitability and effectiveness.

Technical requirements

Requirements for the testing laboratory, according to SDA-15-2009 (section 5).

1. General requirements

The testing laboratory must develop, document and ensure the fulfillment of the requirements for tests that are within the competence of the testing laboratory. If some types of testing activities are not carried out (for example, sampling, development of test methods), then procedures are not developed for these types of activities and the requirements for the implementation of these types of activities do not apply to IL.

2. Requirements for personnel

2.1. IL must have:

• head of the IL, responsible for in full for the organization of work on testing;
• technical head of the IL (deputy head of the IL);
• personnel with appropriate vocational training, theoretical knowledge and practical experience required to perform testing work.

2.2. Head and technical supervisor The IL (deputy head of the IL) must be appointed from among the employees of the organization, for whom work in this organization is the main one.

2.3. The management of the testing laboratory must guarantee the competence of personnel working with special equipment, conducting tests, evaluating the results and signing documents containing the test results.

The technical manager is fully responsible for the proper technical support technical tasks performed by IL, accuracy (correctness, precision) of test results, for compliance with the requirements of safety regulations, industrial sanitation, for ensuring the quality of all work performed.

2.4. It is allowed to combine the functions of various specialists (managers) of IL by one employee.

2.5. In the quality management system, the IL should provide for a procedure for monitoring the attracted specialists and internships upon induction.

2.6. In testing laboratories performing non-destructive testing, the head, technical manager of the testing laboratory and specialists performing non-destructive testing, evaluating the results and signing the conclusions, must be certified in accordance with the requirements of PB 03-440-02.

Specialists of analytical laboratories, electrical laboratories and laboratories of destructive and other types of tests must be certified in accordance with the requirements of the Rules for Attestation (Certification) of Testing Laboratories Personnel (SDA-24-2009).

Electrical laboratory specialists who perform measurements and tests in existing electrical installations must have an appropriate electrical safety group.

Certification of specialists in the aggregate should include all types (methods) of testing (control, measurement, analysis) and types of objects that are assigned to the laboratory and are included in the scope of its accreditation.

In the absence of independent bodies for certification of personnel for certain types (methods) or test objects, when assessing IL, the education, training and experience (qualification) of personnel are assessed.

2.7. The testing laboratory must provide training, professional training, advanced training, measures for assessing experience and, if necessary, certification of personnel, keep a permanent record of information about the qualifications, certification, training and professional experience of each employee participating in the tests.

The IL must establish the necessary stages of training for each employee, including:

• period of official introduction to office;
• period of work under the supervision of experienced employees;
• ongoing training throughout the career.

2.8. All employees of the IL must have job descriptions approved by the head of the IL and defining their official duties and related responsibilities. In the case of the use of new equipment and technologies, changes in the organization of labor, changes in regulatory and legal acts, job descriptions are reviewed in the manner established in the IL. Records must be kept in the IL, confirming that the personnel are familiar with the job descriptions.

2.9. Persons from among the employees whose work in this organization is the main one, responsible for certain areas of work, in particular for:

• storage, maintenance, operation and metrological support of test (measurement) means;
• functioning of the quality management system;
• maintaining a fund of normative technical and methodological documentation;
• maintenance and storage of documentation on test results;
• radiation safety, accounting and storage of sources of ionizing radiation.

3. Premises and environmental conditions

3.1. The IL rooms and the environment when testing outside the IL room must comply with the requirements of the methodological documents for testing and the requirements for the operating conditions of the test equipment.

3.2. A testing laboratory that conducts tests using sources of ionizing radiation must have a radiation and hygienic passport (sanitary and epidemiological conclusion) and a license to work with sources of ionizing radiation.

3.3. IL, performing work on testing in field conditions, must be able to reliably deliver the means to the object (in compliance with radiation safety requirements) and ensure that the test means are checked before use after transportation.

4. Test methods, evaluation of the suitability of methods

4.1. The testing laboratory must have organizational, regulatory technical and methodological documents necessary for the work of the testing laboratory, including those regulating the conduct of tests in the field of accreditation.

4.2. IL must have the following documents:

4.2.1. Organizational documents:

• constituent documents of the organization (enterprise);
• IL passport.

The passport form for laboratories for destructive and other types of testing, laboratories that perform product testing and electrical laboratories is given in Appendix 1.

The passport of a testing laboratory performing non-destructive testing is issued in accordance with the requirements of PB 03-372-00.

Requirements for the content and execution of the Passport of the analytical laboratory are given in Appendix 2.

4.2.2. Organizational and methodological documents:

• Quality quide;
• registration documents for test equipment;
• operational documents for the test tools that are included in the delivery kit of the tools (passport, operation manual, documents for maintenance, repair, etc.);
• documents confirming the competence of suppliers of test equipment and organizations providing laboratory services;
• schedules for verification of measuring instruments and maintenance of test instruments;
• certificates of metrological verification (calibration, attestation).

4.2.3. Regulatory technical and methodological documents for testing objects in accordance with the scope of accreditation of testing laboratories:

• regulations governing technical requirements to test objects and establishing quality indicators (state) of these objects, as well as specific types (methods) of testing these objects;
• international and national standards and methodological documents that define the types of testing of objects assigned to the laboratory, establish the main test parameters, give schemes and general requirements for testing;
• test programs and methods and other documents regulating the procedure (technology) for testing, sampling of specific objects by specific types of tests.

4.2.4. Laboratory personnel documentation:

• job descriptions;
• materials on certification of laboratory staff (copies of qualification certificates).

4.2.5. Archive documentation:

• instructions for archiving;
• register of archival documents.

4.3. Information about repairs, verifications of existing test tools is entered into the registration documents immediately after the test tools are handed over for repair or verification; information about new test tools is entered in the registration documents as they become available.

4.4. At least once a year, the IL passport must be reviewed for possible changes, which are drawn up in the prescribed manner.

4.5. IL apply, as a rule, standardized test methods established national standards or documents agreed by the authorities executive power. When using non-standardized test methods or methods developed by the laboratory, the suitability of the method should be assessed and agreed with the customer. Method evaluation can be carried out in the following ways:

• calibration using approved standards and standard samples;
• comparison of the results obtained by other types (methods) of tests;
• interlaboratory comparative tests;
• evaluating each factor influencing the test result;
• theoretical calculations confirming the test result and error.

4.6. The testing laboratory must have and apply procedures for assessing the measurement error during testing and analytical control. Methods and procedures for evaluating the accuracy of performing measurements of various physical quantities characterizing the measured properties of the test object are set out in GOST R ISO 5725-1 - GOST R ISO 5725-6.

Note. For some types (methods) of testing (for example, non-destructive testing), it is difficult to assess the measurement error due to the significant influence of subjective assessments of test results. In this case, it is recommended to use standardized test (control) procedures, in which the test method itself establishes the limits of the values ​​of the main sources of measurement uncertainty and the form of presentation of test results.

5. Equipment

5.1. The IL must be equipped with its own test and auxiliary equipment, sampling equipment, measuring instruments, control and testing, providing the possibility of performing work on testing in the field of accreditation.

For certain types works, it is allowed to use equipment, materials, accessories and fixtures belonging to other enterprises, organizations or individuals with the condition of their verification (for measuring instruments) and certification (for testing equipment).

5.2. The range of equipment is determined by the current regulatory and methodological documentation for testing, which applies to test objects and (or) types of tests.

5.3. Each piece of equipment, measuring instruments that are available in the laboratory, including test objects (test samples), control equipment, must be identified and registered in the IL. Information about equipment and other technical means must be entered in the Passport of the laboratory and (or) in the registration document (registration sheet, card).

5.4. Information about equipment, measuring instruments of other organizations and individuals used in the laboratory (leased facilities) must be entered in the passport (form) of the laboratory, including the period during which the testing laboratory has the right to use the equipment that does not belong to it technical means(contract concluded with the owner of the equipment and measuring instruments).

6. Measurement traceability

6.1. All measuring instruments must be verified or calibrated, test equipment certified in the prescribed manner.

For international recognition of the results of the testing laboratory and ensuring the traceability of measurements, it is recommended that verification and calibration of measuring instruments be carried out in organizations that are signatories of the Mutual Recognition Arrangement.

6.2. The testing laboratory must have documented procedures for maintenance and verification of the technical condition of the test tools used (including sources autonomous power supply), as well as a schedule for checking measuring instruments and a schedule for certification of test equipment.

7. Sampling (sampling)

Sampling (determination of places, control zones) should be carried out in accordance with the requirements of regulatory technical and methodological documents for testing. The laboratory should have a plan and procedures for sampling. Sampling records should include identification of sampling personnel, conditions environment, indicating the places of sampling and the number of samples taken.

If the documents do not establish a plan and procedure for sampling, then they are agreed with the customer and documented.

8. Handling of test items

Transportation, storage, handling and disposal of samples should be carried out in accordance with the requirements of regulatory and methodological documents for testing.

The testing laboratory should have a system for identifying test objects, and ensure their storage without changing the quality characteristics.

9. Quality Assurance Testing

9.1. Interlaboratory comparative tests (ICT).

For types (methods) of tests and test objects, where applicable, MSI are one of the forms of experimental verification of the activities of a testing laboratory in order to determine its competence for accreditation or to confirm that a testing laboratory meets the accreditation criteria during inspection control. MSI is recommended for test objects for which it is possible to ensure the homogeneity of test specimens.

Note. It is not recommended to conduct MSI for solid materials that cannot be homogenized, since the heterogeneity of the test object will not allow fulfilling the requirement for the identity of the samples used in the MSI. ISIs are recommended for analytical laboratories.

9.2. If it is impossible or inappropriate to conduct MSI, other procedures for ensuring the quality of tests should be planned:

• the use in TL of control samples calibrated (certified) according to the general requirements in the Unified System for Conformity Assessment; for analytical laboratories - standard and control samples;
• application in IL of methodological and regulatory documents common to the Unified Conformity Assessment System that establish the testing methodology and product quality; for analytical laboratories - metrologically certified methods of quantitative chemical analysis (for non-certified methods, error characteristics are calculated in accordance with the requirements of GOST R ISO 5725 and MI 2335-2003);
• carrying out activities to assess the experience of personnel;
• registration of unified conclusions and protocols based on the results of control, allowing for the traceability of procedures and reproducibility of control results;
• certification of personnel in independent certification bodies of the Unified Conformity Assessment System, in which the personnel controls identical test samples, that is, in fact, an encrypted experiment is carried out to determine the defectiveness or characteristics (properties) of samples;
• duplication of tests in IL;
• assessment of the quality of samples and products different types(methods) of control;
• duplication of tests using the same methods and repeated tests of stored objects.

9.3. The general management of the work on the organization of MSI is carried out by the Accreditation Body.

9.4. Practical activities for conducting MSI are carried out by authorized bodies: they develop MSI programs, establish schemes for conducting MSI and methods for processing and presenting MSI results, organize and conduct MSI in accordance with the requirements of R 50.4.006.

9.5. Positive results of the MSI are taken into account when making a decision during accreditation and inspection control.

9.6. In case of unsatisfactory results of the MSI, the IL, within the timeframe agreed with the authorized body that conducted the MSI, develops corrective actions, based on the results of which the following decisions can be made by the Accreditation Body:

• with satisfactory results of the implementation of corrective actions, confirmed by the authorized body, the validity of the accreditation certificate is maintained (or the accreditation procedure continues) and the testing laboratory is assigned a period for repeated MSI (as a rule, with completion by the next inspection control);
• in case of doubts about the results of the implementation of corrective actions, confirmed by the authorized body, repeated MSIs are appointed, with completion by the deadline, but no later than the decision on accreditation or the decision based on the results of inspection control;
• in case of unsatisfactory results of corrective actions within the established time limits or unsatisfactory results of repeated MSI, a decision is made to temporarily suspend the accreditation of the testing laboratory (until the implementation of corrective actions and inspection control of the testing laboratory) or cancel accreditation for the types (methods) of tests for which unsatisfactory results of the MSI were obtained.

Note. Authorized body must ensure the confidentiality of information in relation to the IL who demonstrated incompetence during the MSI.

10. Reporting test results

Protocols (conclusions) on test results must contain the following information:

• name and address of the testing laboratory (indicating the location of the tests, if they were carried out outside the laboratory);
• identification of the test report with numbers on each page of the report and an indication total number pages;
• name and address of the customer;
• identification of the test method used;
• description and identification of the test object;
• date of testing (if necessary, the date of sampling or receipt of the test object is indicated);
• reference to the sampling plan and methods (if this affects the test error);
• test results;
• name, position and signature of the persons who carried out the tests and approved the test report.

Additionally, the test report may contain:

• deviations, additions or exceptions related to the test method or environmental conditions;
• indication of compliance / non-compliance of the test object with the established requirements;
• measurement error;
• additional information (fulfillment of the terms of the contract, recommendations for using the results and improving the test object).

The form of the test report, as a rule, is established by the methodological documents for testing. The protocols reflect all deviations from the requirements of methodological documents for testing and sampling (including those made at the initiative of the customer). If there are no requirements for registration of test results in methodological documents, the form of their presentation is agreed with the customer.

When conducting tests for the organization's own needs or with the written consent of the customer, the test results can be presented in a simplified form.

The testing laboratory should have well-established and documented work procedures that accompany the entire testing process from order acceptance to test report issuance (Figure 2). Thus, uniqueness is achieved in the performance of technological operations in the laboratory. In GOST 51000.3-96, special attention is paid to procedures that have a significant impact on test results.

Rice. 2 Structure of the laboratory certification testing process

Procedure for handling test specimens products, sometimes this process is called sample management, includes proper training and carrying out sampling, their labeling, compliance with the conditions of transportation and storage. Samples of products submitted for testing must be; identified for compliance normative documentation and be accompanied by an appropriate selection protocol. The registration system should guarantee the confidentiality of the use of samples or test products, for example with respect to other customers. If necessary, introduce a procedure that ensures the storage of products in the warehouse. At all stages of storage, transportation and preparation of products for testing, the necessary precautions are taken to prevent damage to products as a result of contamination, corrosion or excessive loads that adversely affect the test results. The requirements established by the instructions for the operation of the products must be observed. Receipt, storage, return (or disposal) of samples are carried out according to clearly established rules.

Proper sample management is one of the most important steps in assuring test quality. The testing laboratory shall not accept samples for certification testing whose origin is unknown.

When conducting tests in the laboratory, it is necessary to use the methods established by the standard or technical;; conditions for testing processes. These documents must be at the disposal of the personnel responsible for carrying out the tests. Where there is no established test method, an agreement between the customer and the laboratory on the method to be used should be documented.

The work carried out by the testing laboratory is reflected in a protocol showing accurately, clearly and unambiguously the test results and other information related to them. Each test report shall contain at least the following information:

Name, address of the testing laboratory and place of testing, if it has a different address;

The designation of the protocol (for example, a serial number) and the numbering of each page, as well as the total number of pages;

Name and address of the customer;

Characteristics and designation of the test sample;

Dates of sample receipt and testing;

Designation terms of reference to conduct the test, description of the method and procedure (if necessary);

Description of the sampling procedure (sampling);

Any changes to the terms of reference for testing or other information related to a specific test;

Data relating to non-standard test methods or procedures;

Measurements, observations and results obtained, supported by tables, graphs, drawings and photographs, and, if necessary, any recorded failures;

Statement of measurement error (if necessary);

Signature of the official responsible for the preparation of the test report, and the date of its compilation;

A statement that the protocol applies only to the specimens that have been tested;

A statement excluding the possibility of partial reprinting of the report without the permission of the testing laboratory,

When drawing up a test report, special attention should be paid to the presentation of test results and the elimination of difficulties in their perception by the user. Protocols for each type of test conducted may differ in content, but headings should be standardized. Corrections or additions to the test report after its release are issued only in the form of a separate document entitled, for example, "Addendum to the test report". Supplement documents should have the same headings as those contained in the protocol. The test report should not include ratings, advice, or recommendations based on test results. Test results must be reported accurately, clearly, completely and unambiguously in accordance with the instructions given for the test method used. Quantitative results must be presented with an indication of the estimated or estimated error.

Test results obtained from testing a sample of a lot, sample, or batch of product are often used to determine the properties of the batch, sample, or batch data. Extrapolation of test results when determining the properties of a batch, sample or one batch of products should be included in a separate document.

As a sample for developing its own test report, the laboratory can use various recommendations set out in regulatory documents, for example, according to Appendix 2 of GOST 25051.1-82 “GSI. Presentation, processing, assessment of accuracy and presentation of test results. General requirements» (see Appendix 9).

All test reports are kept in an appropriate and confidential location, unless otherwise required by law.

Of great importance for ensuring the quality of tests are the procedures associated with the operation of measuring, testing and control instruments. It is important to consider here:

Maintaining a register of test, measurement and control means indicating the necessary technical and metrological characteristics;

Labeling and storage of this equipment;

Availability of methods for performing measurements, tests and control at each workplace;

Compliance with external operating conditions;

Availability of maintenance and repair schedules, as well as verification and calibration documentation;

Appointment of a person responsible for the condition and operation of measuring, testing and control instruments, as a rule, a metrological engineer.

In accordance with the agreement (contract), testing laboratories must conduct tests independently. However, in exceptional cases, the testing laboratory may subcontract some of the tests to another similar laboratory that meets these requirements. At the same time, the testing laboratory must be sure that its subcontractor meets the competence criteria that are established for testing laboratories. The testing laboratory is obliged to notify the customer of its intention to entrust part of the testing to another laboratory. The subcontractor must be approved by the customer. The testing laboratory registers and stores documentation confirming the competence and compliance of subcontractors with the requirements, and also keeps a record of all work performed on a subcontract basis.

General information

The laboratory uses measuring instruments and test equipment of leading Russian and foreign manufacturers, modern physical and chemical test methods are used: atomic absorption spectrophotometry, gas chromatography, X-ray fluorescence spectrometry, fluorescence indicator adsorption, and others (see. Types of product testing: test methods and characteristics - DOWNLOAD ). To determine the knock resistance of gasoline, a single-cylinder universal motor unit UIT-85M is used. Model UIT-85M has a wide range of possibilities for testing motor fuels, which makes it possible to determine the octane numbers of gasolines with a low boiling point. Photo gallery.

The testing laboratory of petroleum products has an updated fund of regulatory documentation, documents related to ensuring the proper condition of testing equipment and measuring instruments, and monitoring the reliability of tests performed.

The test is carried out by engineers - specialists in the field of chemical technology, quality management, ecology, metrological support and organization of work in the laboratory for fuel quality control. Laboratory staff have extensive experience in testing oil and petroleum products, attend seminars and conferences on the activities of modern testing, calibration and analytical laboratories, modern methods analysis of oil and oil products, conformity assessment, interact with highly qualified specialists of VNITSSMV, ASMiS (training), VNII NP, ROSTEST-MOSCOW, Test St. Petersburg, VNIIM im. DI. Mendeleev" and other organizations. This allows us to fulfill any individual requests of Customers, regardless of their complexity.

New laboratory facilities meet the requirements of environmental, sanitary, fire and other safety standards.

The quality management system has been introduced in the testing laboratory.

An independent accredited testing laboratory for petroleum products is guided in its activities by GOST ISO / IEC 17025-2009 "General requirements for the competence of testing and calibration laboratories" and does not take part in the development, production and sale of products, which ensures impartiality, reliability, high accuracy and reliability of laboratory results. tests.

The laboratory provides:

• Cooperation and feedback with the Customer or his representative to clarify the request
• Confidentiality
• Providing the Customer or his representative with reasonable access to the relevant areas of the laboratory to observe the testing
• High reliability of test results, registration and objective interpretation of test results, consideration of the results together with the Customer
• Exchange of information, advice on technical issues
• Notice to the Customer of any delays or significant deviations in testing
• Feedback from the Customer, especially for long-term contracts

Work rules

1. Samples for testing are taken in accordance with GOST 2517-85 and delivered to the testing laboratory by the Customer. The selected (combined) samples are divided into three (or more) equal parts, taking into account the number of Parties interested in obtaining reliable results. One part of the sample is analyzed, the others are kept in case of disagreement in the quality assessment. Samples must be packed in clean, dry, glass bottles filled to no more than 90% capacity, in an amount sufficient for testing (at least 0.5 - 2.5 l). Sample bottles should be hermetically sealed with stoppers or screw caps with gaskets that do not dissolve in the sample. A sample of a greasy oil product is placed in a jar and tightly closed with a lid. The neck of a corked bottle or jar is wrapped with a dense material that ensures the safety of the sample, and tied with twine. Each sample (part of the sample) must have label (DOWNLOAD ) , containing the exact name of the product and the place of its selection, as well as sampling act ( DOWNLOAD ) .

In this case, the entire responsibility for the quality of sampling and the reliability of the data specified in the sampling report or application for testing is borne by the Customer. By prior agreement of the Parties, samples of petroleum products for testing can be selected, packaged and delivered to the laboratory in the presence of a representative of the Contractor.

2. The list of indicators for testing is determined by the Customer. The list of indicators for the purposes of declaring or certification (conformity assessment) of products and inspection control is determined by the representative of the certification body in accordance with technical regulations Customs Union and others normative documents for an oil product.

3. When conducting urgent tests (within 24 hours), their cost may be increased. The sample may not be accepted for urgent testing if the work technique requires a longer time, as well as in connection with the repair or verification / certification of measuring instruments / testing equipment. The urgency of the test is agreed in advance.

4. When ordering testing of an oil product in order to obtain a product passport, the Customer is obliged to provide the necessary certified copies of documents: TU or STO, if the product is not manufactured in accordance with GOST, a declaration or certificate, hygienic conclusion, information about the manufacturer, information about the assigned OKP and TN VED codes etc.

5. Products of non-petroleum origin, not included in the scope of accreditation of the laboratory, having a sharp suffocating odor that can cause poisoning of personnel or breakage of test equipment, may not be accepted for testing.

6. Submission of samples for testing, receipt of test results and financial documents is carried out by the representative of the Customer in the presence of an identity document and a one-time power of attorney.

7. When carrying out scientific research- negotiable price.

8. Arbitration samples of petroleum products after testing are stored in the laboratory for three months, after which they are destroyed in the prescribed manner, unless otherwise specified in the sampling report, application or contract. Samples after testing can be returned to the Customer.

9. Test reports and Passports of product quality can be used by the Customer to provide the Consumer (Consignee) with products, certification bodies, federal authorities executive power, exercising control and supervision functions within their competence, to other bodies and organizations - in cases provided for federal laws and other regulatory legal acts RF.