Sales manager job description, sales manager job description, sales manager job description sample.

Now almost every person with higher education works as a manager. But many who want to get such a position cannot even imagine what range of tasks a person who has a similar profession faces.

Working as a manager: what does it mean

Such a profession as a manager involves the performance of a number of tasks. What exactly these tasks are, as a rule, specified in job description. If you want to learn how to become a manager, we recommend reading the article. The most common professions among managers are:

• Office Manager;
• HR manager;
• Sales Manager;
• Project Manager.

Read an interesting article on the topic of who a manager is and what he does in the article.

How to work as an office manager

Most often, the office manager deals with the organization of work in the office. It could be delivery. drinking water, stationery supply, indoor cleaning and so on. In general, work in this profession is usually not difficult, but if the department of such an employee is very big square, then everything gets more complicated. Sometimes an office manager is entrusted with the organization of a dozen office spaces.

How to be a Human Resources Manager

The HR manager (HR) often goes beyond his daily tasks. These include recruiting and tracking the performance of a particular employee. However, training and certification of employees are often added to them. Despite the fact that in society it is considered that such work is not difficult, in large companies It is not for nothing that entire departments of personnel officers with higher management are being created.

How to work as a sales manager

A sales manager specializes in selling his company's products or services to customers. To perform such work successfully, you should study the product or service well, learn target audience and learn how to sell. This is a rather difficult job in terms of achieving results, because often such a manager makes cold calls, not knowing in advance whether he will be able to interest a potential client.

How to work as a project manager

The project manager is responsible for one or more projects. In the structure of the enterprise, he, in fact, is the head of the department. This person often has higher education and at the same time he should be well versed in the issues that his department deals with. He is both a curator and an employee in his own right, performing a specific task in common work team. Depending on the workload, skills and experience, he can be employed in several projects at once.

A sales manager is one of the most popular professions, because it is this specialist who, in fact, ensures the financial well-being of the company. The main task of such a manager is to sell the company's goods and services, expand the circle of customers and maintain partnerships with them. A sales specialist spends most of his working time in negotiations (telephone or personal).

Places of work

The position of a sales manager is in any company, firm or organization engaged in one or another type of trading activity. Sometimes employers immediately look for a specialist in a specific area of ​​work, and then the following positions are found in vacancies:

• car sales manager (auto parts);
• window sales manager
• equipment sales manager;
• real estate sales manager;
• furniture sales manager
• service sales manager, etc.

However, despite the specifics of the goods being sold, the essence of the work of a sales specialist is always the same - to sell the goods, keep the sales volume at a high level and, if possible, also increase it.

History of the profession

Sales managers have been around for almost as long as sales have existed. At all times, they were called differently: merchants, itinerant traders, barkers, clerks in shops ... But the essence of what a sales manager does does not change from the name - to sell goods and find new customers.

Responsibilities of a sales manager

The job responsibilities of a sales manager are as follows:

• Increasing sales in your sector.
• Search and attraction of new clients (processing of incoming applications, active search for clients, negotiations, conclusion of contracts).
• Maintaining relationships with established clientele.
• Keeping records of work with current clients and incoming requests.
• Assortment consulting and technical parameters goods (services).

it common list what a sales manager does. In addition, depending on the field of activity, the functions of a sales manager may also include the following items:

• Reception of goods and maintenance of its display in the trading floors.
• Conducting presentations and trainings on new products and promotions of the company.
• Participation in exhibitions.

Sales manager requirements

From an applicant who wants to become a sales manager, employers require the following:

• Higher education (sometimes - incomplete higher education).
• Citizenship of the Russian Federation (not always, but in most cases).
• Knowledge of PC, office programs and 1C, ability to work with electronic catalogs.
• Active sales skills

Additional requirements put forward by employers:

• The presence of a driver's license category B (sometimes also the presence of a personal car).
• Experience in sales.
• Skills in preparing basic commercial documents (contracts, invoices, invoices, invoices, etc.)

Some employers specifically stipulate that in addition to the necessary skills, a sales manager must also have a pleasant appearance, but this is more the exception than the rule.

sales manager resume sample

How to become a sales manager

The skills of a sales manager can be mastered by people with any education. A sales manager needs, first of all, communication skills and an understanding of sales processes. The principles of sales can be understood in just a couple of days. It will take some more time to overcome the first fears (call to a stranger, hold a meeting, answer objections and other things).

The easiest way to become a professional salesperson is to get a job and receive on-the-job training. This is common in the labor market.

Sales manager salary

How much a sales manager receives depends on the specifics of the company's activities, on the specifics of the work of the manager himself, on the region of residence and, above all, on the implementation of the sales plan. Wage sales manager ranges from 12,000 to 250,000 rubles, and average salary sales manager is about 40,000 rubles. I would like to repeat and say that earnings significantly depend on sales skills and the result achieved.

The sales manager is the link between the manufacturer and the buyer. This work has its own characteristics and can be carried out not only in the office, but also remotely. What is the essence of such work and how to become a sales manager, working remotely?

• What is the job of a sales manager?
• Pros and Cons of Being a Sales Manager
• Qualification Requirements
• Where is in demand distant work sales manager?
• Is education important for remote work?

What is the job of a sales manager?

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The main activities of the sales manager are:

• study and orientation in the types, properties and features of the goods to meet the needs of customers;
• communication with clients.

In order for the remote work of a sales manager to be successful, you need to have certain skills in making sales, be able to apply the necessary technologies for this.

A sales manager is not just a salesperson. His work is to develop trading network and should be carried out in such a way as to increase the volume of sales of products. It is these customer service employees who contribute to financial well-being their enterprises.

Remote work of a salesperson is inextricably linked with telephone conversations. The sales manager must sell goods through intermediaries who deliver it to outlets or shops. In order for the implementation to be carried out regularly and constantly, it is necessary to establish and maintain partnerships with regular customers. After the cooperation agreement is signed, the sales manager must monitor the fulfillment by the parties of contractual obligations, as well as compliance with the regime for the supply of goods. The main task of the manager is to satisfy the need of customers for the product and make sure that they again use the services of the company for which he works.

Pros and Cons of Being a Sales Manager

The benefits of being a sales manager are:

• the need to constantly improve the level of their education;
• free work schedule;
• the possibility of self-realization and getting a decent income;
• satisfaction from successful transactions.

• increased responsibility;
• high dynamism of work;
• the need to own high level analysts;
• the need to act spontaneously;
• implementation of constant control.

Qualification Requirements

The sales manager must:

• it is desirable to have a special higher education corresponding to the direction of sales;
• know the market for timely response to any changes;
• possess communicative competence, expressed in the ability to listen, take the position of partners;
• be able to win over those around you;
• a remote sales manager must be able to express his thoughts clearly and speak in a language understandable to people;
• be able to maintain a conversation and contact with the interlocutor, even if a conflict situation has arisen;
• calmly respond to criticism, do not dwell on problems.

Remote work of a sales manager is the most convenient option for performing their functions. There are main areas of activity that it performs:

• manufactured goods;
• consumer goods;
• provision of services.

The work of a sales specialist is connected not only with calls, remote activities involve also collecting and analyzing data, developing documentation, etc. In addition, his duties include constant monitoring of the delivery of goods.

Watch the video - Work at home as a sales manager

Where is the remote work of a sales manager in demand?

In an online business, a sales manager is needed:

• online stores;
• companies selling goods and services;
• information businessmen;
• studios.

The remote work of such a specialist is also needed by real companies that want to increase sales. All activities in this case are carried out by phone, skype or e-mail.

The sales manager can find a job online, using:

• freelance exchanges;
• specialized resources publishing ads to search for employees working remotely;
• sections of vacancies on large resources.

Is education important for remote work?

A sales manager does not have to have a university degree, although one is welcome. But on the Internet, papers do not always play a decisive role. The employer is interested in the result of the work, and the better it is, the more interesting the employer is such a remote employee. If the manager is able work for results, endowed with charisma, knows how to communicate, and also knows some chips of product promotion - you can safely try yourself in this field.

But to learn, to pass special courses, providing tools to improve the level of professionalism is still needed. In a couple of months, you can learn the necessary techniques, master theoretical knowledge, and develop sales skills in practice.

By applying certain techniques, you can determine which of them work and are suitable in each case. This will help in developing an individual style, which is the sales tool of each individual sales manager.

I. General provisions

1. The account manager belongs to the category of specialists.

2. A person with a higher education and work experience in the field of sales of at least 1-2 years is appointed to the position of a Client Relations Manager.

3. Appointment to the position of the Account Manager and dismissal from it is carried out by order Director General Enterprises on the proposal of the Director of the Branch, with the consent Commercial Director.

4. The account manager must know:

4.1. Key Legislative and Regulatory legal acts, teaching materials marketing organization.

4.2. Methods and procedure for developing prospective and current sales plans.

4.3. Status and development prospects of textile and fabric sales markets.

4.4. Methods for studying the demand for goods of assortment groups Enterprises.

4.5. Rules for the conclusion and execution of contracts for the supply of products.

4.6. Standards and specifications production and storage of textiles and fabrics.

4.7. Requirements of federal and local authorities to the organization of trade.

4.8. Organization of accounting of sales operations and reporting on the implementation of the implementation plan.

5. The Client Relations Manager reports directly to the Director of the Branch and carries out his orders.

6. During the absence of the Account Manager (business trip, vacation, illness, etc.), his duties are performed by a person appointed by the Director of the Branch, who acquires the relevant rights and is responsible for the proper performance of the duties assigned to him.

II. Job Responsibilities

Account Manager:

1. Serves clients in the branch office of the Enterprise.

2. Conducts all necessary negotiations with customers, introduces the Buyers to the range of products, their consumer properties, prices, discounts, terms of sale, the procedure for making payments, issuing and loading goods.

3. Monitors the availability of a full range of demonstration samples, takes measures to replace and complete it.

4.Conducts documenting purchases in strict accordance with the rules adopted by the Company, the calculation of the total cost of the purchase, taking into account the current discounts.

5. Carries out control over the settlement for the completed order, controls the correctness of the payment by the client.

6.Organizes the reservation of goods at the request of customers, if necessary, organizes order picking, places an order for delivery required amount and range of products from the central warehouse of the Enterprise.

7. If it is impossible to complete the order from the assortment of the Enterprise, orders the missing product to the supervising manager of the Department Regional policy or production department.

8. Enters information about new Buyers into the database, maintains a sales history for each client of the Branch, determines the amount of discounts and trading bonuses for clients within the framework of the rules and regulations in force at the Company.

9. Participates in the formation of an application for completing the warehouse of the Branch with the necessary products, taking into account demand and local conditions.

10. Conducts information collection and marketing activities in accordance with the instructions of authorized persons, draws up all necessary reports.

11. Ensures the timely execution of sales documentation, preparation of the prescribed sales reports, on the implementation of the sales plan, accounting for the fulfillment of orders and contracts.

12. Performs official assignments of his immediate supervisor and direct superiors.

III. Rights

The Account Manager has the right to:

1. Get acquainted with the draft decisions of the management of the Enterprise related to the marketing of products.

2. Submit proposals to improve the marketing of products for consideration by the Head of the Sales Department, the Commercial Director.

3.To carry out interaction with employees of all structural divisions of the enterprise.

4. Report to the immediate supervisor about all the shortcomings in the activities of the Company identified in the course of the performance of their duties and make proposals for their elimination.

IV. A responsibility

The Account Manager is responsible for:

1. For improper performance or non-performance of their official duties provided for by this job description - within the limits determined by the current labor law Russian Federation.

2. For causing material damage - within the limits determined by the current labor and civil law Russian Federation.

3. Criteria for evaluating the activities of the Account Manager are:

1. Fulfillment of a personal sales plan

2. Expansion of trade turnover in the designated area, district, sector.

1. Timely and impeccable registration of sales of goods.

2. Lack of justified claims from the Buyers

3. Absence of failures in the work of customer service.