"Fair of Masters": customer reviews. "Fair Masters": customer reviews Fair Masters marketplace

This portal for the sale of copyrighted works has existed for more than ten years. Many found their business thanks to the opening of a store on this site. Someone has found a hobby doing master classes for artists.

A tempting project for the sale of handmade

This trading platform was conceived as a way for artists to communicate and the opportunity for them to sell their works - jewelry or souvenirs. In 2010, the founders of the site, competent startup and IT specialists introduced its new version.

The emphasis has already begun to be placed on the commercial side of the matter. Denis Kochergin, one of the founding fathers, explained this idea this way: a master is a mini-company with its own purchases, sales, advertising, and ratings. Do not do this - fall out of the market segment.

But it is also dangerous to get too carried away with selling souvenirs to the detriment of creative development, you will die as an artist. Sharing ideas is the way to go. At the same time, a new thought is overgrown with details that a single person would not have thought of. There is development due to social thought.

This is how the updated "Fair of Masters" started, the reviews of which were enthusiastic. I had to invest money to buy paid cards of masters, learn how to present my products, take advantage of taking pictures from different angles.

From a simple showcase for sale by Alena, Cherkasov's wife, of her felt works, the site has become an outstanding trading platform. It is visited by up to half a million people a day. City of masters, not otherwise. And even a small country.

Expansion of activities and its consequences

So, a new country has appeared. With its Constitution (site rules), with its citizenship and passports (club cards of masters). And even with capital punishment - expulsion from the country for breaking the law.

The site has become similar to Etsy, an American handmade portal. It works on the principle of auctions, and all the products there are of good quality, because a bad review will simply close the store.

How the Russian man in the street is not accustomed to such tough conduct of business! The mysterious Russian soul protests against those who "measured harmony with algebra"! There were rumors that the "Fair of Masters" had deteriorated, the reviews on the Web appeared not only negative - abusive.

And the administration works poorly there, and does not bring complaints to the attention of the owners of the site. They don't know anything and therefore they can't do anything. Yes, and they sold their rights to some foreigner, now you won’t find the truth at all.

Do you recognize? Purely Russian moaning. The ministers steal, the complaints of the craftsmen are not understood, they do not reach the father-king. Yes, and the Germans swindled him, now do not expect good. Classic!

Customer disappointments

What actually happened is what always happens when competition increases. Entrepreneurial sellers began to sell consumer goods, not tailoring. Often made in China. There are interesting reviews about getting "author's" dresses with untagged tags.

Let's skip the discussion about the possibility of a homegrown fashion designer placing an order for their models in China and let's face it. The marketplace is huge, checking every potential scammer is ridiculous. Hope for the honesty of the seller too.

However, the "Fair of Masters" is mercilessly blasphemed - customer reviews are full of resentment:

Previously, on this site they bought silver jewelry of the author's work, and recently factory-made stampings began to arrive.
Bought agate after a year in the box in the closet changed color.
Bought boots swept a month and began to fall apart.
Prepaid beadwork has evolved into a multi-beaded print.
The buyer transferred money for the dress before receiving the parcel. The dress never arrived. The administration only shrugged off the complaint.

The scheme of unscrupulous sellers is as follows: an official purchase is made, and the master removes the thing from the window of his shop, after receiving the money transfer, the order quickly closes and puts the buyer on the black list. And there is no proof.

"Fair of Masters": reviews of sellers

There are two kinds of dissatisfied salespeople: newbies and oldies. The latter remember the bright times when there were no Chinese fakes, all the masters were selling their works and solving creative problems. And now, they sigh, it's not like that. Forgetting at the same time who helped them rise and become famous.

The second, brand new, opened a store and sat without sales for two years. Disappointed and closed it. They did not study marketing steps or invest in advertising. The "Fair of Masters" turned out to be to blame - sales reviews written by such sellers are unflattering. Excuse me, did you come to the trading floor or to the exhibition?

Reviews of masters

Dissatisfied artists leave messages like this:

Some artists sent their work to buyers. Those, without waiting for the cash on delivery, wrote a review, but refused to redeem the parcel. The works were returned to the masters, and they did not earn anything.
Complain about the paid reviews of competitors.
Even after a lot of activity with compiling collections, a zero result.
Some masters characterize the site as a market for creative materials bought from Aliexpress.

Work at the "Fair of Masters" is a business

There are people who are successful in communicating with this project. They make two points:

Buying products on the site.
Work in the "Fair of Masters".

The reviews of these lucky ones speak of considerable diligence and a serious attitude to their own business. These are mostly creative people, but who managed to force themselves to live according to the norms of our time.

First of all, they want to remain citizens of this country of masters. Therefore, they unquestioningly correct blunders, even if the customer made a mistake in size. They are well aware of their rights and respect the rights of others.

Communication on the forum is not considered an empty pastime. In the process of an easy exchange of opinions, ideas and other information, the horizons expand, and a person grows professionally.

A single master, if he wants to be at the level, must educate himself and invest in himself. It is easier to do this in a team of like-minded people.

The spirit of the times requires additional skills: knowledge of the basics of copywriting and SEO optimization, the ability to work with programs that process photos, and many related specialties. Progress moves forward, who manages to keep pace with it, more successfully than others.

Sometimes such people are perplexed when they hear about products that have not been sold for years or reciprocal rudeness. They simply do not take the situation to such extremes, preferring to start with themselves and remain silent in order to save the client.

Working in the service industry implies such professional behavior. Why should artists stand out? This is illogical.

How to sell at the "Fair of Masters"

The "Help Center" section describes in detail how to create a store, promote it through keywords in the Yandex line, how to correspond with the buyer and change the order conditions (for example, a different color of the product). Screenshots are given.

Those who have managed to adapt to the routine leave positive feedback about the Fair of Masters website. Their advice will be useful for beginners:

First of all, do not rush to open a store. "Pit" - a large area, walk around, look, read the rules, chat.
Study your niche, its potential buyers.
Consider the seasonality of sales.
Having your own website and groups in social networks in parallel with the shop on the Pit is justified and will only bring benefits. Although it is forbidden to advertise your sites on the Pit, you never know which of them will buy goods.
Think from the perspective of the buyer: is it difficult to deal with purchases?
If everything is clear, ask for help from the old-timers and open a store. Consider the mistakes of others.
Take care of the store.

The owners of the site try to maintain a positive atmosphere, a lot of advice and reminders of politeness and responsiveness. There is nothing that cannot be discussed and come to a consensus, says the "Fair of Masters". Reviews of buyers who have found their sellers speak for themselves.

How to successfully buy at the "Fair of Masters"

In the help section, the site provides instructions for using the purchase programs. Explains the difference between a finished work, custom work, and a showpiece. It is enough to go through the purchase procedure once to understand the principles.

A detailed step-by-step instruction with screenshots will help a beginner. If you contact the author of the product, he will most likely take the trouble to help make a purchase.

Indeed, there are enough options that arise when buying at the Fair of Masters site. Customer reviews about the site as not very easy to use. But this is due to the desire to protect customers and take into account possible misunderstandings. For example, you can change the terms of the transaction several times. For the sale of handmade, this is normal - either the buttons are different, or the lining.

Experienced old-timers formulated their advice for beginners:

1. First, a contract is concluded, the purchase goes through the basket and payment is made after the author accepts the purchase.

2. Keep the receipt for the amount sent by bank transfer.

3. Inform the seller about sending money and take a written message from him at the "Fair" that the money has arrived.

4. When paying in cash, take a receipt.

5. Discuss the color, shape and all the nuances. Allow or refuse changes. All write through the "Fair", this will help not to confuse you with another customer.

6. Discuss the date of execution of the order separately, constantly ask in what phase the work is being done. Then, if there are difficulties (interruptions in the material), you can correct the changes in time.

at the Craft Fair

The system of operation of this huge online store provides for leaving customer reviews about the product you like or not. The seller also leaves a review. This increases the level of reliability of the transaction.

The trade closes automatically when there is a callback, otherwise it will wait 90 days to exit the asset. Such is the interface of the "Fair of Masters" - bad reviews or good ones, but anyone closes the deal. Reviews are voluntary, but convenient. So it is better to leave them so that there is no confusion.

Some people buy a thing without registering, and therefore do not leave a review. Someone was able to register, but did not deal with the interface. Obviously, these buyers do not fully understand the importance of the review.

After all, there is nothing complicated about how to leave a review on the "Fair of Masters". Since the seller does not face this problem, the instruction for the buyer:

If the purchase is made and accepted by the master through the basket, officially, you can leave a review.
We follow the sign "My fair - Purchases", we see our thing that we bought.
Click on its title.
On the page that opens, click "Write a review".
We put a smiley.
If you wish, write a few words.
Click on "Leave a review".
In the window that opens, put "OK".

Not everything is so sad

Not always to blame for unsuccessful purchases or sales "Fair of Masters", reviews of which are so sad. The tool is not responsible for who uses it. A website is a sales tool.

Summing up the results of communication on the forum on the topic “Bad site”, one master deduced the principle: according to the law of meanness, an honest master always gets a fraudulent buyer, and vice versa.

This is at least naive. We have no right to demand decency from others. But we can and must know how to protect ourselves. There is a certain ethics of behavior on the "Pit", as it is called. This is a set of simple rules that anyone can master. Who sold at the "Fair of Masters", probably met reviews of this type:

Do not rush to order the thing you like until you have talked with its author.
It's not the reviews that matter, but the people who write them.
A conscientious author will never offer to go to another site to discuss something.
Buyers will do the right thing if they take a few screenshots of the purchase.
Take care of your payment receipts.
Make an agreement with the seller, only after sending an advance payment.
If the transaction is violated through no fault of your own, act in accordance with consumer protection law.

And you should not be silent when you see injustice nearby. Collective solidarity can do a lot. To paraphrase a well-known expression, we can say: “Do not be afraid of scammers - in the worst case, they can make you lose money. Do not be afraid to lose regular customers - in the worst case, they will go to your competitors. Be afraid of the indifferent - with their tacit consent, our "Fair of Masters" receives reviews as unscrupulous businessmen.

Those who are thinking about selling their handmade products, but are afraid to go free swimming on this marketplace because of the reviews, let them compare it with other options. Now there are analogues of the "Fair", but they are not so hyped.

Nevertheless, this is the first Russian project of this level, and there are old-timers and real artists here. After all, you can try and learn. And then make your own website and deal with it.

And yet, if you do nothing, nothing will happen. Try, dare, learn to sell, learn the skill. Grow professionally. And good luck to you.

Handmade fairs are held to sell handmade goods. Handmade-fairs of a festival nature have gained great popularity in Moscow, when the direct trade during the fair with the products of masters fades into the background, giving way to theatrical performances, charity events, master classes and simple communication of creative people.

Come here with children to show them a sperm whale tooth, teach them how to make an Indian "dream catcher", feed them homemade arancini.

At the fair you can paint a gingerbread, learn how to draw, burn, felt and melt. The handmade-fair is in many ways a hangout of people who are consonant with each other.
And further: Goodwill is the main quality for each participant of the fair-festival. And for the seller, this is also the main condition for successful trading.

Handmade fairs in Moscow, 2019

Past fairs - at the end of the article
(part of past fairs - removed from the schedule)

21 - 22 September 2019
happy market"
Where does it take place:
www.vk.com/happymarket_hm
www.facebook.com/happymarket.hm
12:00-20:00, Admission is free

"Triad Bazaar"
Location:
Time: from 12:00 to 22:00
Venue: "Cube"
Free admission
In the market area, more than 100 participants will present designer clothes, designer jewelry, handmade toys, natural cosmetics, original interior items, dishes and other handmade goods. The fair will also host a food court with snacks and creative spaces with workshops.

bohemian bazaar
Bohemian fair, boho market
Venue: Izmailovsky Kremlin
address: Partizanskaya metro station, Izmailovskoye shosse 73Zh, Kremlin, Tsarsky hall
Opening hours: 11.00 - 20.00
Free admission
Contacts by phone: +7(968)711−28−98 and +7(909)920−83−29
Official website www.boho-market.com

April - the fair did NOT take place!

Exhibition of needlework, creativity, art and folk crafts
Venue: Myakinino metro station, Crocus Expo IEC, pavilion 3 hall 12
Official site www.artandcraftexpo.ru
The exhibition of handicrafts takes place simultaneously with the international exhibition Moscow Hobby Expo.

Cancel!
"Paradise apples" former "Blue Apples"
Fair of unusual things and gifts. From 12 to 20 hours.
Where it passes: address - Moscow Maly Konyushkovsky pereulok, 2. Center for Contemporary Design and Innovation for Life About MOD. Site www.modmoscow.com
Official site www.applezzz.ru

Design lab.Market
Where does it take place:
Website designlabstudio.ru

Miracle Market- Fair of craftsmen and designers
Venue: ZIL Cultural Center

Official site www.4udo-market.com

good market
Where it takes place: "On Strelka" - the center of non-modern art
Bersenevskaya embankment, 8/1, 1st floor
Official website of the Center: nastrelke.ru
Vkontakte fair group vk.com/handmsk

christmas kitchen
Venue: ZIL Cultural Center, Winter Garden
Address: Moscow, st. Vostochnaya, 4, building 1, m. Avtozavodskaya
Official website: loskitchens.ru

Fair "Lambada Market"
Where it takes place: Tsvetnoy department store, address Tsvetnoy Boulevard 15, building 1, 4th floor
Website of the fair lmbd.ru
Vkontakte group vk.com/lambadamarket
Department store website www.tsvetnoy.com

Design market "Handmade" №2
Where it takes place: Moscow, Bolshoi Ovchinnikovsky lane, 24, building 4
Site: dom.com.ru

Fair of Masters - the main trading platform for the purchase and sale of handmade goods in Russia and the CIS. Livemaster.ru is the best place for those who realize themselves through creativity.
The official mobile application of the Internet portal "Masters Fair" is your reliable assistant in the world of online purchases and sales of designer items and handmade works. Choose unique products, shop, manage your store and communicate with customers wherever you are.
The Fair of Masters is the largest trading platform in Runet, where more than 2,500,000 handmade goods are presented, a portal that is visited monthly by over 8 million users from Russia, Ukraine, Belarus, Kazakhstan and other countries of the world, the largest thematic social network uniting hundreds of thousands connoisseurs of creativity and design.

With the application you can:

With pleasure to buy and sell unique handmade goods at the Masters Fair;
be inspired by impressive finds of unique works and easily share them with friends;
instantly learn about new orders and communicate comfortably with interlocutors;
manage your store on www.livemaster.ru: add and edit works, track statistics and much more;
subscribe to the masters you like and follow new works in their stores, master classes, publications and events in your News Feed;
make your wish list by saving your favorite works in favorites;
quickly and easily enter the Fair of Masters using your profile on the social network;
always have access to a single complete list of your purchases and favorites, no matter where you found the item of your dreams - on the main site or in the mobile version.

What is a Masters Fair?
The Fair of Masters is a portal for connoisseurs of handmade goods, designer items and unique gifts.
The site was founded in 2006, and now livemaster is the main marketplace in Russia, Ukraine, Belarus, Kazakhstan and other CIS countries for buying and selling handmade, here you can also buy materials for creativity and needlework.
Exclusive jewelry, fashionable clothes, stylish accessories, suits, shoes and hand made bags will appeal to avid fashionistas. Beautiful scrapbooking cards, unusual souvenirs will help you find gifts for the holiday. Goods for the home and interior, dishes, Feng Shui attributes, original art, paintings and panels will create comfort and decorate life. Exclusive dolls and toys will surprise sophisticated collectors. Works for children will please the smallest. Natural handmade cosmetics will be a pleasant and useful purchase.
There is a lot of interesting things for adherents of fashionable trends here. Hygge, boho, rustic, loft, grunge, pop art - our masters have something to offer connoisseurs of various styles.
Livmaster is more than a hypermarket of handmade goods, it is a community of craftsmen, designers, creators and entrepreneurs who are united by a love of creativity and a passion for creation. Our thematic social network dedicated to handmade, creativity, design and applied arts includes hundreds of thousands of like-minded people. For them, needlework, handicraft, buying and selling handmade things have become not just a hobby, but an integral part of life.
Are you knitting, felting, sewing, creating designer jewelry, do-it-yourself toys, or are you fond of interior design and decor? Turn your hobby into your favorite job - open your own online store of handmade goods at the Masters Fair and sell your handmade products!
Do you value individuality, craftsmanship and talent, love special creations, do you want to have a unique handmade thing that no one else has? Shopping and ordering goods at the Masters Fair will be a truly exciting and inspiring experience for you.
Welcome to the world of creativity and harmony!