Technical support "Iota": how to get through to the operator? Yota (mobile operator): reviews, tariffs, connection.

All owners of Yota modems and subscribers can contact Yota Support around the clock. The service carries out service of inquiries on uniform, for all addressing phone. To contact the support service, you can use all possible methods of communication. A single free yota phone number, which responds to the support service for subscribers using both the Internet and the services of the iota mobile operator: 8 800 550 00 07.

Calls to the yota support phone number are absolutely free if made from mobile or landline phones that are registered in any of the regions of the Russian Federation. But it happens that sometimes it is impossible to get through to the technical support service. What can be done in such cases?

What is the personal account of the subscriber "Yota"

It is best to register in your personal account using a ready-made personal account from social networks. This will eliminate the need to remember a lot of unnecessary information and eliminate confusion in passwords. A personal account is convenient in that it allows you to change the speed of Internet access, as well as manage tariffs and types of services provided by the operator. In your personal account, you can instantly replenish your account using a bank card of any bank, without paying a commission fee for services.

If access to your personal account is difficult, you need to use a specially designed password recovery process or contact the yota customer support service for help, a support phone number that is the same for all subscribers.

What gives the subscriber work in his personal account:

the ability to ask any question to the consultant, which takes place in the feedback mode using the chat;
send a formal request to support specialists;
change the tariff plan at any time and replenish your personal account without leaving the redistribution of your personal account.

If you connect to numerous Iota groups, which have a wide representation in all social networks, you can receive up-to-date information regarding the latest news and profitable offers for customers.

The location, rates and contact details of the operator may change, so there is a need to check the changing information, and for this you can use the 24-hour hotline or the official website of the company.

When providing wireless communication services, Yota identifies all its subscribers using numbers. Subscribers of mobile communications and the Internet for a tablet (smartphone) receive a sim card with a standard phone number. Modem Internet users are registered in the network using a personal account. Time passes, and people lose data with settings or simply forget these ten-digit numbers. How to find out your Yota number to top up your account or tell your friends? Let's figure it out.

USSD command. The fastest way to find out your Iota number on your phone is to send a USSD request by dialing * 103 # . After a couple of seconds, the answer will come in the form of a phone number. Along with other USSD commands, this combination is ready to help out everyone who is in the Iota network coverage area. * 103 # can be written to contacts in the phone book, so that if necessary, you can quickly look up your number.
Call to another phone. This identification method is convenient to use in cases where there is a person nearby who is ready to dictate his number or it is already recorded in your phone book. It is enough to call the interlocutor and he will see your number on the screen of his phone.
Mobile app. With the installed mobile application, you can not only find out the Yota phone number, but also take advantage of other benefits: top up your account, control and change the tariff, contact the advice center for help. The application from Yota is available for download on all popular operating systems: Android, WinPhone, iOS and is easily perceived by users of all ages.
Personal Area. Especially for those who use the Yota modem, the operator provides the ability to manage the tariff through the "Personal Account". During the conclusion of the contract, the subscriber receives an individual personal account and password. In the future, according to the personal account number, payment for the provided Internet services is made. How to find out your Iota number through your personal account? To do this, in the account you need to go to the "Account" section, where there is all the user data. Data entry is carried out at the first entrance to the personal account, indicating the personal account, e-mail, password, full name and phone number. In the future, to enter your account, you just need to enter your e-mail and password.
Technical support. When access to the above methods for determining the Yota number is not possible for some reason, you need to contact technical support. Reach out to consultants by calling 8-800-550-0007 (free of charge) or through a round-the-clock available chat that works fine even at a speed limited to a minimum. You can also ask technical support a question via SMS service by sending a question to the short number 0999.

Iota cellular subscribers have the opportunity to ask all their questions regarding the operator's services and tariffs by contacting the company's technical support. This can be done in several ways. The yota ru website has contact numbers by which you can easily and quickly contact the company's operators and consultants.

Yota technical support is a convenient way to get answers to all questions that users of the operator's services may have. A feature of technical support is that it is available around the clock, so you can call the operator at any time of the day.

Technical support phone number for communication

If you have any problems or questions while using the operator's services, you can ask them by calling the following phone numbers:

The Iota Help Center will help you deal with the problem that has arisen. Most often, communication users call the technical support service for the following reasons:

replacement of the tariff plan;
equipment settings;
phone replenishment;
withdrawal of money from the account without the knowledge of the user of the Iota mobile network;
Internet connection is bad and so on.

How to contact the operator through the Yota personal account?

Those users of Iota services who have already managed to set up their personal account on the company's website can contact the operator through the profile. First you need to enter your personal account using your password and login. It is best to enter the profile through the social network.

A personal account gives users of the services of the Iota operator many advantages.

So, through the Iota profile, you can:

change your tariff plan;
change internet speed
replenish the balance through a bank card;
contact the Iota operator.

Features of communication through social networks

Iota is a relatively young but rapidly developing mobile operator. Therefore, questions and problems among newly minted Iota subscribers arise quite often.

The easiest way to get advice on a question of interest is to call the Iota operator. Although, the company's management does not seem to share this point of view. The operator does not advertise the phone number of its support service - it is not even listed on the official Iota website. All the emphasis on communication with customers is on online chat, communication in the Vkontakte community and correspondence by e-mail or SMS.

But you can also get advice by phone if you know where to call :) You can call the Iota operator at a toll-free number 8-800-550-00-07 . You can call this number from absolutely any phone, both mobile and landline, as well as from any region of Russia.

Alternative ways to get advice from the Iota operator:

Online consultant
On the official website of Iota, an online chat with a customer support specialist is always available. To start a chat, enter your name or phone number, your city and the question itself. As soon as a free operator appears in the chat, you can get the necessary advice.
Vkontakte community
You can also consult with a Yota specialist at Iota community official page in the famous social network vk.com. Just post your question in the relevant topic and wait for a response. If you believe the reviews, then the consultants respond quite quickly and can solve almost any problem.
SMS consultation
If you do not have the opportunity to communicate with the operator online and for some reason you cannot get through to him, you can send your question via SMS to a short number 0999 . The answer will come in a response SMS message within a few minutes. This service is available only for Iota subscribers.

Do not forget that to resolve some issues it is not at all necessary to call the Iota operator. Like all mobile operators, Yota provides its subscribers with the opportunity to independently manage their number in the "Personal Account", which is located at https://my.yota.ru/selfcare/.

There are many options for entering the "Personal Account". For example, you can log in as a Facebook or Vkontakte user, or simply enter your phone number or email address.

What opportunities does the "Personal Account" provide? You can:

find out the balance of the personal account
manage your rate plan
enable and disable additional services and options
adjust internet speed iota
pay for communication services
link a bank card to your account
manage your devices
view information about special offers and promotions of Iota

The Yota mobile network appeared on the market not so long ago, but has already managed to gain a pool of its admirers. The company has already managed to fix the technical problems that were at the beginning, but still, if there are any problems, you need to know how to call the iota operator.

Contact

The young and modern brand focuses on alternative ways of communication with subscribers, rather than telephone communication. They suggest addressing their questions in the following ways:

Online chat communication. On the company's website, you can find the necessary online support with a consultant via chat. Enter your name or personal account, city and question. The technical support operator will answer you shortly.
Convenient mobile application. It also has the ability to chat with support by asking them a written question.
If you are already a subscriber of the Eta network, and not just going to become one, write an SMS to 0999 with your question or problem. Wait for a response message.
You can also email [email protected]
Consultants also provide active support on the social network Vkontakte on the operator's page https://vk.com/yota.

As you can see, there are no options to call the Yota operator in the list of options listed above. Why? The company keeps up with the times and focuses on modern users, who find it much easier to communicate online.

However, if you still want to chat with a living person in the old fashioned way, then you can call the Iota operator by the number 8 800 550 00 07 .

Calls are free from both mobile and landline phones anywhere in the country.

How the support service can help

Now you know how you can call the Eta operator, but what questions can he solve?

Quality of communication and services provided;
Financial questions;
Equipment setup;
Customer service;
coverage area.

Personal account and application

On the official website of the company there is a section Personal Account, which has easy navigation and can replace your communication with a consultant. You can register there using social networks, mail or.

It will come in handy when you need:

Check the balance on the SIM card;
Adjust the tariff plan;
Enable or disable services;
Adjust internet speed;
Pay for communication services;
Link your bank card number to your account;
Stay up to date with all the news and promotions.

The mobile application is also designed to make your life easier. Of course, it is still under development, but already there you can:

Find out the balance;
Check remaining minutes and GB;
View full information about the tariff plan;
Enable or disable options;
Pay for communication services with a bank card;
Communicate with support.

Outcome

Let me remind you that you can call the Iota operator for free at this number: 8 800 550 00 07.

The company is developing at a rapid pace and can already compete with such cellular communication giants as MTS and MegaFon. Here they rely on value for money, because the user himself regulates the required number of minutes and GB of Internet, and, accordingly, the cost.