Parcel number. Free Postal Tracking

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

Tracking parcels from China and other countries

4.4 (87.91%) 1651 ratings.

Don't know where your package is? We offer you a list of the best tracking tools for packages from any stores, including Aliexpress standard shipping and Ebay.
Modern postal services provide tracking number postal item so that the recipient can self track where is the package. Let's look at how this can be done using the example of tracking mail by ID from China.

How to find out where the package is online:

Enter the track code, click "track" and find where your parcel is.

Where is my parcel? Manual package tracking option

If you want to check tracking numbers with maximum convenience, and find out where your parcel is now, then universal online trackers will help you to search for mail items:

Advanced package tracking option

In principle, it makes little sense to update the status of parcels more than once a day. But if you want to track the package as accurately as possible, then you can do the following:
1. If sent by Airmail (China post Registered Airmail) then first track the package before import:
China Post (China Post) -
Hongkong Post (Hong Kong Post) -
Singapore Post (Singapore Post) -
and after import, continue to track (up to receipt) here:
Post office -
2.If sent via EMS (EMS China Post Express Mail Service), we also divide the procedure into two stages.
Track before import (check if sent from China or not):

after import:

In addition, if the package is delivered by the EMS service, you can always call their operators and clarify the current data on the package by calling 8-800-200-50-55 (around the clock, a call from anywhere in Russia is free)

Shipping time statistics

Information on the timing of the passage of parcels can be viewed on the statistics server

Bonus! Programs for tracking parcels

Do you want to know where your package is without going to the sites? You can install a package tracking program on your computer that will automatically check the status of an unlimited number of track codes!

This option (it seems a little inefficient to me, but oh well) suggests installing a special program on your computer (connected to the Internet).
I will not describe this option in detail, I will just give links and screenshots:

Besides:

Tracking postal items via mobile devices:

Track the parcel using mobile devices.
The official application of the Russian Post is available for devices and.

FAQ

What does the NULL status mean (response from the user with the nickname CTRL-F)
As China Post explains to its customers, the introduction of new statuses in tracking international shipments is intended to remove the accusation from China Post of unreasonably increasing the time it takes for parcels to reach Russia, etc. NULL status - the absence of a parcel in China (it has already passed customs and is interpreted as an airplane flight departure). The next entries after NULL are information about transit movement at airports along the route of the parcel (airport coding according to IATA). Example PEK - Beijing, PVG - Shanghai, FRA - Frankfurt. And the last entry is the destination country code. This info was sent to me by my regular supplier from China.
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And with the help of this tool (), you can check the correctness of the track number, as well as calculate the verification code using the known track number of your parcel.

The Russian Post State Enterprise (FSUE) was established by a government decree dated September 5, 2002. The enterprise was officially registered and adopted its Charter dated February 13, 2003.

Russian Post has 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postage services on the territory of the Russian Federation with an area of 17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering mail to 2,600,000 road, 1,200 air and 106 rail routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The enterprise influences to a great extent the development of other sectors.

Every year Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed matter, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million money transfers.

The company operates under the direction of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.

History of Russian Post

On June 28, 2002, the Government of the Russian Federation adopted a new concept for the restructuring of the postal system at the federal level. This concept involved the unification of all post offices in the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

The range of activities of the Russian Post was eventually supplemented by retail trade, the federal money transfer service, EMS express delivery, photo printing and many other services.

Russian Post Parcel Tracking

The Russian Post parcel tracking system allows all customers of this company to check the postal status online. The system quickly generates data and displays all available information about the package and where it is currently located.

Russian Post parcel tracking numbers

Russian Post parcel tracking codes differ by type and may have a different look.

Packages, small parcels and registered letters are tracked by a 14 digit number.
Parcels and parcels are assigned a special code which consists of 4 letters and 9 digits:
- The first 2 letters indicate the type of departure
- 9 digits - unique departure code
- The last 2 letters indicate the country from which the parcel was sent
Parcels EMS - international express delivery of shipments. The tracking number for EMS packages is the same as for regular international shipments, except for the fact that the code starts with the letter E

Examples of parcel tracking numbers:

14568859621458 - internal parcel tracking code
CQ---US (CQ123456785US) - parcel or small shipment from the USA, postal package
RA---CN (RA123456785CN) - package from China
RJ---GB (RJ123456785GB) - package from UK
RA ---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, the Russian Post may assign an internal tracking number.

Russian Post tracking numbers are compiled in accordance with the international S10 standard, allowing you to track parcels for both the sender and the recipient, and the introduction of an electronic tracking system for Russian mail makes this even easier.

How to track a parcel of the Russian Post?

In order to find out where your parcel is, you need to pay attention to the following.

For information about the estimated time of arrival and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any package. It must be provided to you by the sender (online store, company or individual).
Fill in the search box at the top of the web page with this tracking code.
Click the "Track" button and wait for the report to be ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including EMS express mail. Domestic shipments of the Russian Post are tracked by a 14-digit track code, the first six digits mean the sender's postal code. International shipments of the Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the country of the sender.

How to track a parcel in Russia?

Tracking the parcel of the Russian Post on the territory of the Russian Federation is quite simple. In order to start tracking the parcel, you need to have the tracking code of the parcel on hand. Russian Post tracks shipments using 14 digit slate tracking codes for domestic parcels and 13 digit international shipment codes. For quick and easy tracking of your Russian Post package, enter the tracking number of the package in the field above and BoxTracker will check your package and determine its location.

How to find a parcel by Russian Post tracking number

Parcels of the Russian Post are located by postal tracking number. Tracking numbers for domestic shipments contain 14 digits, starting with the postal code of the sender or the office that issued the parcel. For example, if the parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with the index 123290, then the departure code will look like 12329000000000. International parcels processed by the Russian Post can be tracked by a standardized 13-digit code, typical for international shipments for postal services around the world. The first two letters indicate the type of shipment, then 9 unique digits of the shipment, and the last two letters indicate the country code of the sender.

ZA..LV, ZA..HK parcel tracking

This type of parcels differs from other international shipments in that these parcels are circulated according to a simplified system thanks to the cooperation of the Russian Post with the most popular online store of Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for processing parcels with Aliexpress was simplified, making the shipment faster and cheaper. Such parcels have a tracking code like ZA000000000LV, ZA000000000HK.

ZJ..HK parcel tracking

Parcels with a track code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just like in the case of Aliexpress, Joom has entered into a partnership with the Russian Post, thereby reducing the cost of shipping parcels from Joom, as well as significantly speeding up the shipping process itself from registration to shipping time.

Joom parcels during tracking can have one of three statuses:

Package sent
Parcel arrived at the branch
Parcel received by addressee

Tracking parcels from China

Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information on hand. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China pass through postal centers in Latvia and Hong Kong along the way, which is why the letters LV and HK are assigned at the end of the track code, and not CN.

What should I do if I can't track the parcel?

There may be several reasons why the track number may not be tracked. Most of these causes are easily resolved, and sometimes do not need a special solution. The main reasons why the parcel is not tracked by track number:

Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked up to 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the package starts to be traced in the system.
Tracking number is incorrect. In this case, you need to check the track number again with the seller or sender. Also check the spelling of the number. Perhaps you made a mistake when copying or when dialing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will be refunded the money spent.

The national postal operator of the Russian Federation "Post of Russia" receives, sends and delivers postal items on the territory of the Russian Federation and other states. In the branches of this national postal operator, the dispatch and receipt of both domestic and international parcels are processed.

If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identification number consisting of numbers, and for international shipments, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned, similar to RA123456789RU.

Both numbers comply with the S10 standard of the Universal Postal Union and both the sender and the recipient of the postal item can track the parcel on them.

Russian Post tracking mail

Russian Post tracking works for both domestic and international shipments, including EMS express shipments. Shipments across Russia have a tracking number consisting of 14 digits, the first 6 of which are the sender's postal code. Outgoing international shipments have a track number similar to AA123456789RU, where the first 2 letters indicate the type of shipment.

How to track a parcel in Russia?

In Russia, the parcel is easy to track. To do this, you need to know the track number of the parcel. Only 14 digit numbers of domestic parcels and 13 digit numbers of international shipments can be tracked at the Russian Post.

Enter your departure number in and our service will track your parcel at the Russian Post through the official website, and also check all the necessary foreign delivery service websites.

Russian Post tracking parcels by postal ID number

Postal identifiers are a special combination of letters and numbers that allow the postal service to uniquely identify a shipment. There are countless postal identifiers, however, Russian Post only supports tracking for two types, these are international shipments of the International Postal Union, and tracking shipments within the country.

Identifiers of parcels of the International Postal Union consist of 2 letters of the Latin alphabet, in which the type of departure is most often encoded, followed by 8 digits and the last 9 digit is the checksum, at the end there are 2 more letters, and this is always the code of the country of departure.

Shipments within Russia are assigned a 14-digit numeric code, and the first 6 letters are the index of the post office from which the parcel or letter was sent.

How to find a parcel by Russian Post tracking number

The parcel is easy to find by postal ID or tracking number. Domestic parcels consist of 14 digits and begin with the index of the department from which the parcel was sent and looks like 39401900000000.

International incoming and outgoing parcels can be tracked by a special number accepted by the International Postal Union, it looks like Rx000000000CN. The first 2 letters indicate the type of shipment - registered or not, small package, parcel, letter, followed by 9 digits and the last 2 letters indicate the country code of departure.

ZA..LV, ZA..HK, ZJ..HK parcel tracking

Shipments with tracking numbers of the form ZA000000000LV, ZA000000000HK - Simplified Registered Mail - a type of postal item created by Aliexpress together with the Russian Post to reduce the cost of delivering inexpensive goods from Aliexpress.

Shipments with type tracking numbers ZJ 000000000HK- a type of postal item, created by Joom Logistics in conjunction with the Russian Post, to reduce the cost of delivering low-cost goods from Joom.

Such parcels have only 3 statuses:

Accepted at the post office
Came to the place of delivery
Received by recipient

Parcels are not tracked at all stages of the journey, but all important information is present. It is important for the buyer to know that the goods were physically sent and arrived at the post office, and by the number ZA..LV, ZA..HK the parcel will be found and issued at the post office.

Parcels are delivered to Russia by Latvian Post (ZA..LV) and Hong Kong Post (ZA..HK), but the goods themselves are in China, so it takes some time until the order is transported from the seller's warehouse to the Latvian or Hong Kong post office.

The Cainiao service from Aliexpress shows the intermediate statuses of delivery to the territory of Latvia and Hong Kong.

On our Parcels service, you can track all possible statuses of ZA..LV, ZA..HK parcels in Russian.

Deciphering the track number ZA - Simplified Registered Mail.

Russian Post Tracking

Tracking Russian Post from China, Pandao, EMC and other shipments is no different from all other registered parcels. Just enter the 13-digit tracking number of the parcel, and our service will check it for all the necessary delivery services, including the Russian Post.

Remember, however, that tracking in Russia only works for registered international shipments, and for example, tracks like UC..HK or UA..HK and the like cannot be tracked when they enter the territory of Russia.

Parcel status Russian Post

Let us consider in more detail all the possible statuses of international parcels sent to Russia and delivered by the Russian Post, so that it is easier for you to understand where the parcel is and how long it will take.

Accepted at the post office

The sender has completed all the required forms, including the customs declaration, and the parcel has been accepted by the postal or courier service. If this is the first status, then the shipment at this stage is assigned an identification number, according to which tracking takes place in the future.

Assigned track number

The sender electronically reserved the internal number of the item on the Russian Post and will soon hand over the item to the courier or the post office.

Left the place of reception what does it mean

This means that an internal shipment in Russia or an international shipment from Russia was sent from the post office in which the sender handed over the parcel to the Russian Post.

Awaiting shipment from China, Singapore, Finland, Hong Kong, Spain

The mail of the country of departure notified the Russian Post of the incoming shipment. After the parcel leaves the country of origin, the next status will be Arrived in Russia

Arrived at the border of Germany, Italy, France, Spain

The parcel arrived at the export MMPO where the customs service checks the shipment for goods prohibited for shipment and prepares the shipment for shipment to Russia.

The export of a shipment is one of the longest periods in the delivery of parcels. This is due to the fact that it is unprofitable to send a partially loaded aircraft, so you have to wait until a sufficient number of parcels are sent to one country.

In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.

Arrived in Russia

Means the import of the parcel to Russia. When importing a parcel, it gets from the aircraft to the Russian AOPP (Aviation Post Office). Here, parcels are weighed, the integrity of the package is checked, a barcode is scanned to find out the place of departure, the flight number is fixed, and it is determined to which MMPO the parcel should be sent. The duration of an international shipment in the AOPP depends on the degree of workload of the department, and on average it is 1-2 days.

In MMPO (place of international postal exchange), the parcel undergoes customs control and registration. After that, the service employees prepare an international shipment for shipment within Russia.

Reception at customs

The parcel was transferred to customs inspection, where it passes through an X-ray scanner. If customs officers suspect that prohibited substances or items are being transported, the shipment is opened and inspected in the presence of an inspector. After that (if the fact of transportation of prohibited goods was not confirmed), the parcel is packed again, an inspection report is attached and sent further along the route.

Issued by customs

The parcel was released by the customs service and transferred to the place of international postal exchange, where it is processed by the department staff.

Detained by customs

This status is optional and appears only when customs officers detect overweight, value over 1000 euros and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel will be released from customs.

Arrived at the sorting center

From MMPO, the shipment arrives for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to MMPO, where logistics service employees develop the best delivery route to the point of issue.

Sorting centers are huge premises in a large city, into which parcels and letters fall for their further distribution and sending to smaller points or to regional post offices.

Sorting

Employees of the sorting center scan the barcode, register the shipment in the Russian Post system, then put it in a bag that goes to the desired city. Next comes the formation of shipments in containers, loading and dispatch.

Transferred for delivery in Russia

The status means that the parcel has passed all import and customs control procedures and has been transferred to the internal delivery system for shipments in Russia.

Arrived at city sorting center

Upon arrival in the recipient's city, the parcel is delivered to the local sorting center. From here, the goods are distributed to post offices or other points for issuing orders. Delivery speed is affected by: traffic congestion, weather conditions, distance. For example, delivery in the city takes no more than 1-2 days, and in the region, the shipment can be delivered in about a week.

Arrived at transit point

An optional status of the shipment, meaning that it has arrived at an intermediate transit warehouse, where the shipment will be grouped with other parcels and sent further to the post office closest to you

Left the place of transit

Optional shipment status. Shipment is still on its way to your post office

Left the place of return / redelivery

How to understand and what does this status mean? The parcel came to the wrong address or postal code and now it is being sent to the correct address. Also, the parcel can be redirected at the request of the sender.

Registered

It means that the parcel was marked at the transit point and will soon continue on its way to you

What does Awaiting courier delivery mean?

This status means that the shipment has arrived at the post office that delivers EMS shipments, and is waiting to be loaded into the car and the courier will deliver the shipment in your city. The next status will be Handed over to the courier

EMS status Transferred to courier

This status means that the parcel is being delivered by courier and the parcel will soon be delivered to your home/office address

handed over to the postman

A rather rare status, it means that the postman has a letter / parcel / small package and he will deliver the item to your mailbox.

Waiting for the addressee at the place of delivery / Arrived at the place of delivery

The shipment has arrived at your nearest post office. Within a few days, postal employees write out a receipt and bring it to the recipient in the mailbox. If you saw this status, then you can not wait for a notification, but come to the post office with the departure number and passport to receive the parcel.

If the addressee does not arrive within a week, a second notice is issued. A parcel that has lain unclaimed for a month is sent back.

IMPO or Place of International Mail Exchange

What is MMPO? The abbreviation stands for "place of international mail exchange." MMPO is a place where a parcel is prepared for shipment from the sender's country. At MMPO, the parcel passes through export customs. MMPO pack several parcels as one cargo, the so-called dispatch, to increase the efficiency of loading vehicles (trains, cars and planes).

Russian Post manages 13 customs clearance points for postal items. Until 2013, the Moscow MMPO handled up to 80% of all incoming international shipments to Russia, which caused a large load on the Russian Post.

To speed up the delivery time of international parcels, Russian Post has opened two new International Postal Exchanges in Yekaterinburg and Novosibirsk. The latter can handle up to two thousand international EMS shipments daily, with an area of over 2,000 square meters. The international postal exchange office "Ekaterinburg Koltsovo" is the first international postal exchange in the Urals Federal District. It can handle up to 20,000 parcels and small packages per day in a 3,700m facility.

Until the end of 2014, Russian Post plans to reduce the share of the exchange office in Moscow to 55%. In addition, there are exchange offices in Bryansk, Samara, Orenburg, Petrozavodsk and Vladivostok.

What is AOPP?

AOPP - the place of international mail exchange of the aviation department of mail transportation

Post office

Russian Post employs about 390,000 people and has more than 42,000 post offices, headquartered in Moscow. In 2012, Russian Post delivered over 2.4 billion letters, over 54 million parcels and over 100 million money transfers.

Early History

Records mention a messenger system in the 10th century CE. Early letters were sent on a roll with a wax or lead seal; the earliest of these seals dates from 1079 and mentions the governor Ratibor Tmutarakan. The earliest surviving letter was sent in 1391 from La Tana (now Azov) to Venice

By the 16th century, the postal system included 1600 branches, and mail reached Novgorod from Moscow in three days. In 1634, a peace treaty between Russia and Poland established a route to Warsaw, which became the first regular international postal route in Russia.

The Parcels application allows you to track the parcels of the Russian Post, as well as any parcels from China, Hong Kong, Singapore, from AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com and other popular online stores.