What to do if your Android phone can't connect to Wi-Fi. How to set up Wi-Fi (Wi-Fi) on the phone? Step-by-step instruction

Today we cannot imagine life without the Internet. Social networks, mail, services for work, not to mention entertainment - all this is available to us at any time, anywhere. What's best is the free nature that all of these goodies carry. With the Internet, we can develop, learn, have fun and learn something interesting easily and simply, especially if we always have it at hand. Such mobility can only be provided by access to the network from a tablet computer or phone.

Ways to connect the Internet to a tablet (smartphone)

There are two ways to connect an Internet connection to your gadget. The first is mobile wireless access using a SIM card. The second is connecting using a WiFi router. Each method has its own set of disadvantages and advantages.

Thus, a wireless connection through mobile operators is more flexible and portable, since it allows you to access the Internet from gadgets anywhere. The role here is played only by the signal level, which, in general, throughout the country is quite acceptable for a stable connection. In this regard, the WiFi network loses, since its action extends only a few tens of meters maximum around the router. True, even despite the close distance to the router, there are situations when interruptions occur and the user does not know why the phone does not connect to WiFi. The chances that this can happen with a conventional mobile network are much less.

On the other hand, connecting through a mobile service provider is carried out within a small data packet (for example, 5 gigabytes of traffic is available). If you connect unlimited 3G or LTE tariffs, then it will cost quite a lot. As for connecting using a WiFi router, it has the same features as stationary access to the network. It is this type of connection that we will talk about in the article.

Benefits of a WiFi connection

So, as already mentioned, the Internet in the WiFi access format is unlimited in terms of the amount of data that can be transferred. This is explained by the fact that the router distributes, in fact, stationary Internet, which in our country is already provided mostly without restrictions. In addition to the lack of a limit, another important indicator of this transfer format is the connection speed. When compared with mobile Internet, in the case of a WiFi router, it is ten times faster (up to 100 Mbps), which makes it possible to download movies in the best quality and have fun in online games on a tablet without delay.

How to connect to the created WiFi network?

So, setting up WiFi is an important, but one-time procedure, after successfully completing it, you can use the Internet connection for a long time without interruption. If you are wondering why the phone is not connecting to WiFi, then you have done the wrong setup. That is why in the article we will touch on this issue.

So, for starters, you should understand how the connection is arranged in this format as a whole. Fixed Internet, which is transmitted using wires connected to the router, is distributed via WiFi, while becoming available to your tablet and phone. In fact, the router creates a network in which the Internet is distributed “from the wire”. To access the network, you need to know its name and, of course, if protection is installed, also an access key (in other words, a password). This is very important, because if the phone or tablet does not connect to Wi Fi, this most likely means that these data were entered incorrectly.

So, speaking of WiFi connection, it should be characterized as two-level. The first is the connection of the router with the cable, both at the hardware and software levels. If your Internet provider also sets up protection at the level of computer access to the network, then it should also be included in Roughly speaking, if you connect using the login and password from the provider, then these parameters must be provided in the router settings. You can do this by running the installation wizard, which is available in most modern routers. Errors that occur at this stage will look like this: There is a Wi-Fi connection, but your tablet or phone does not go to the Internet.

The second level of connection is the connection to the network, which occurs at the level of the router. This is where your Internet access point is protected from third-party devices. To connect to a network, you ideally need to know its name and, as noted above, the access key. Of course, such a situation may arise that the smartphone does not connect to home WiFi, even despite the correct password entry. In this case, you can do otherwise.

Most routers have a special button that takes off for a certain time. It is intended to ensure that your devices can be connected without requiring a password.

How to set up WiFi?

Setting up a wireless home connection is a simple procedure, but for many it may not work the first time for several reasons. Firstly, the user does not always understand where to start and what is the sequence of actions in general. Secondly, a person does not always know what type of connection his provider has. Thirdly, not everyone can find the data issued by their service provider.

So, let's try to briefly describe the setup process so that you do not have situations where you do not know why the phone does not connect to the WiFi router. First you need to connect the fixed Internet cord and the router itself, then connect the device to the network, wait until the basic system lights that indicate the signal light up. Next, you need to connect the computer and the router with the same cord. The connection diagram is most often shown when starting the installation disk that is included in the kit. If there is no disk, do not worry, the whole procedure can be done manually. You need to go to the address of the router (in the browser, enter the numbers 192.168.0.1), where you will see the device. To log in, use the username and password admin. Select the item responsible for activating the settings wizard - so the program will allow you to enter the necessary data step by step. This is information such as the type of connection, connection data, network protection, its type. After that, the router will be rebooted and, in theory, will begin to function.

phone and laptop?

If after the setup you were unable to access the Internet using your gadget, this indicates the presence of some kind of error. It may consist of wrong actions on one of the two levels discussed above. So, the answers to the question “why the phone does not connect via Wi-Fi” can be two options: incorrect connection to the Internet of the router itself, or the inability to connect to the Wi-Fi network.

It is not difficult to find out the true reason - try to go to the control panel of the router by entering the above address 192.168.0.1 in the browser. If the settings menu opens, the problem is “at the first level”, that is, in the very connection of the router to the network. If the page loads, but nothing happens, it means that you cannot enter the network and you have errors with the key.

Solving the password problem

Connecting to the router, if it is working, is easy enough. To do this, you need to perform one of two actions - either press the unlock button and try to connect directly, or try to find out the password, because due to incorrect input, perhaps the smartphone does not connect to home WiFi. You can see which key is installed on the network in the router settings. To do this, it will be enough to go to the address 192.168.0.1 in the "Wireless Security" menu (at least, this is how this item is called in the TP-Link router). You can log in from a computer, so that later you can see the password and enter it on a smartphone or tablet.

If the network key turned out to be correct, but you still do not know why the phone does not connect to WiFi, it may be that the connection to the network is being established. To do this, go to the next paragraph of our article. There we will describe in more detail what should be done in such cases. Remember that only general recommendations will be given here, while the decision on how to proceed in your situation is up to you.

Connection errors

If there is a Wi-Fi connection, but the Internet does not go out, then it's all about the connection between the router and the service provider. You can check the status of this connection, again, in the network control panel. There should be an indication of the connection mode. From it you can understand what is wrong, and why the phone does not connect to WiFi.

If the status indicated there does not mean anything to you (for example, there are times when an error message is simply indicated), we recommend that you contact your provider and ask for help with setting up the network. As a rule, they already have well-established templates, according to which the client is explained the algorithm for setting up.

Nothing helps

There are situations when none of the recommended above to set up the Internet does not help, and still some errors occur that prevent you from accessing the network. There are only 2 reasons that can lead to this - these are either software failures in the router itself, or the inability to connect from the provider, dictated by some limitations or errors. All you can do is call a specialist from the company that provides you with Internet services to set everything up for you.

The phone does not connect to a wireless WiFi hotspot - this is an error that is quite common in our time. The fact is that smartphones with a built-in Wi-Fi adapter have already firmly entered people's lives, and almost everyone already has such a device. Smartphones have received such distribution due to undeniable qualities. After all, they allow you to use the Internet and solve problems no worse than a computer, but at the same time they are mobile and compact.

Unfortunately, although in most cases the connection to the WiFi network goes without problems when you press just one button, sometimes there are various errors that not every user can solve on their own. That is why in this article we will look at why the phone does not connect to the home WiFi network, as well as how to fix such an error.

In fact, there are many such reasons. Moreover, there may be problems that require an individual approach. This is due to the fact that the domestic market has a huge amount of wireless equipment that has individual features and unique solutions. Therefore, it is impossible to sort out absolutely all errors, just as it is impossible to find a universal solution, a panacea.

We will analyze the problems that occur most often, and also consider how to solve them. Their list includes the following:

  • Incorrectly entered.
  • Incorrect Wi-Fi router settings.
  • Router malfunctions (hanging).
  • Crash in the Android platform (rare, but still occurs).

So, let's look at all these errors in more detail.

Why the smartphone does not see the Wi-Fi network: Video

Incorrectly entered security password

Very often, the phone does not connect to the wireless home WiFi connection due to an incorrectly entered key. Try to enter it again, but this time check the box "Display characters" (or "Show password"). Pay close attention to where capitalization is used, and also pay attention to what language the key is entered in.

What to do if Wi-Fi is connected but the Internet does not work on Android: Video

Modern life is quite difficult to imagine without phones and the Internet. Therefore, modern smartphones provide the ability to work with the Internet. At the same time, most people use the Internet access using WiFi. This is due to the fact that it is much more convenient, and besides, a large amount of money is not spent.

Reasons for the lack of Wi-Fi in the phone

It can often happen that the phone connects to Wi-Fi but does not go online, this may be due to various reasons, we will consider them in more detail:

  • the first thing you might think about when connecting to the network is whether the Internet itself is paid. But this rarely happens;
  • therefore, the problem is quite solvable;
  • it may be that the Internet is connected, but it is written: without access to the network. This happens quite often;
  • The phone does not connect to Wi-Fi writes receiving an IP address. It turns out that you are connecting to the Internet, the connection is shown, but, at the same time, the connection itself does not occur;
  • authentication error. This is also a fairly common reason why the Internet will never be connected;
  • type error: "Saved, protected by WPAWPA2".

These, perhaps, are not all the problems that may be while connecting to the Internet from mobile devices. But at the same time, they are the most common. Many people, not knowing what to do, immediately try to call the operator and find out why they do not have the Internet, although, in many ways, the problem may not be on their part.

Video: How to connect the Internet to your phone?

Cause solutions

It is logical to assume that it is necessary to solve these problems, therefore, we will tell you how this can be done.

Therefore, in addition to the usual tips in terms of rebooting the router, there are a number of really useful and more

Restarting the router

Many people wonder why I can't connect to the internet and what should I do to fix it. There is one procedure that everyone can do, and it is she who is restarting the router. This can help with many problems when the phone won't connect to your home Wi-Fi because it can help you set up your router again.

Reloading can be done in several ways:

These are the main ways in which you can reboot. This is really quite simple, but I would like to note that the first method is the highest quality, and at the same time it is also sparing for the device itself.

Delete the old connection

Also, one of the solutions to Wi-Fi connection problems can be to remove the strictly connection. At the same time, you get the opportunity to reconnect to Wi-Fi and enter the password, this will give you the opportunity to reconnect to all the parameters, and possibly solve the problem with connecting the phone to the network.

The problem is solved mainly due to the fact that when you delete the old connection, all Wi-Fi settings are deleted, allowing you to reconnect with the new settings.

All this suggests that you will be able to work with the network. But this does not mean that you can solve any problem in this way. This is just one of all options.

Video: How to remove unnecessary network connections

Change the channel in the router

It’s worth changing the channel in the router when you start having constant problems with the Internet connection. Because it may be that two routers operate on the same channel, and then it is precisely because of this that such interference occurs. If you have often had these connection problems, then this is exactly what you need to do.

Also, there is a possibility that for the same reason there may be such a problem: Wi-Fi works within only one room, and then it catches, but the Internet does not load sites. This may just be due to the interference that occurs from other devices. Therefore, it is worth changing the channel, especially since there will definitely not be anything bad from this.

Connection password

Probably everyone understands what a connection password is and why it is needed. It is with the help of it that you can connect to Wi-Fi of any network. Internet use also depends on the correctness of this password.

Many advise, if necessary, to solve connection problems, change the password, because this may be the problem.

Checking MAC and IP addresses

An IP address is what is assigned to a device after it is connected to the Internet. Checking the MAC and IP addresses must be done, because this may be the main problem of the lack of Internet in the device.

Checking the IP address is not so difficult to do, just go to the network settings. The correctness of this address gives you the opportunity to work with the Internet without problems and interference.

Type of encryption/security

One of the reasons for the lack of Internet or the inability to connect to it is the wrong type of encryption, which plays a rather large role for devices. There are devices that work and support only one type of Internet, and sometimes the Internet connection is impossible just because of the mismatch of the parameters.

If such a problem occurs, then it is enough to simply check the type of encryption, and change it if necessary. Then it will be possible to connect Wi-Fi again and check its operation. Basically, it is the type of encryption that is the last step in troubleshooting connection problems.

Why the phone does not connect to Wi-Fi - authentication error

Connecting your phone to the Internet via Wi-Fi always goes without any problems, but there are times when you need to take additional steps in order for the connection to still happen. The most common cause is an authentication error. As in all cases, it is advised to go through many stages that can help in solving the problem.

It is quite difficult to solve such a problem since you do not have access to the router settings. But you can just check the password, and that's the only thing you can do. An incorrectly entered password also leads to authentication problems. Therefore, to avoid this, it is enough just to be careful.

Error Saved, WPA protected

Also, most people ask questions like: Why can't my phone see the network. This problem is quite logical. The first thing that could be is of course a problem in the router, or the error Saved, WPA protection, this problem is quite solvable. It occurs quite often, and mainly due to the fact that there was some failure in the router settings. And in such cases, the phone sees Wi-Fi but does not connect.

As a result, we can say that no matter what problem you have, the first thing to do is to reboot the router. Because it is quite safe, does not require a lot of time, and besides, anyone can handle it. Then you can proceed to other actions that will be more difficult, but at the same time, you can cope with them.

My phone does not connect to wifi, it says "saved" and that's all, what does it mean?

Answers (5 )

  1. Try the following first:

    • Estimate the number of connection signal strength indicators. If there are less than 3, try moving closer to the router or other wireless Internet source you are using to improve the quality of the connection.
    • Make sure Battery Saver is disabled. Connect the network adapter if necessary.
    • Disable Bluetooth. Wireless connections can operate in the same range, which is why interference is created.
    • Disable Airplane mode if it is active.
    • Try to activate access to information about your location and connect to Wi-Fi - the legislation of some countries blocks connection via wireless networks when the mentioned option is inactive.
  2. This comment is edited.

    Here is a list of problems why Wi-Fi is not connected on an android phone:

    • incorrect type of encryption in the router settings;
    • the country is set incorrectly;
    • channel problem;
    • lack of a MAC address after flashing the device;
    • failure of the program;
    • custom firmware can interfere with network connectivity.

    First, you should reboot the router - there is a button on the back of it that you need to press, hold for a few seconds and release.

    If there is also no connection to the wifi router, then change the router settings:

    • open any browser on the PC;
    • in the address bar, enter 192.168.0.1 or 192.168.1.1, press "enter";
    • write login, password and go;
    • open the section "wireless mode" and "wireless settings";
    • in the "Region" item, select Russia;
    • set up the channel - set any, preferably up to 10;
    • you need to experiment with the “mode” item - choose another one and see the result, since a tablet or smartphone may not support everything;
    • press the "save" button;

    • reboot - open "system tools" and "reboot".

    If after that the phone does not connect, then by changing the settings further:

    • in the same paragraph, open the "wireless protection" section;
    • set the WPA / WPA2 version, and the AES encryption type;
    • save and reboot the router.


    These changes solve the problem in most cases:

    • if the phone does not connect to wifi, it writes saved, but works with other points;
    • when the device does not see a working network;
    • with an unstable connection.
  3. This comment is edited.

    The phone must first be rebooted, often this solves the problem. If it didn't work out, then we try to assign a static ip address:

    • go to the settings of the smartphone;
    • open the "Wi-Fi" section;
    • by long pressing on the item with the name of the problematic network, we call up a menu in which we select “change network”;

    • a submenu will appear, put a checkmark on "additional";
    • click on the "DHCP" item and select "custom";

    • scroll down and in the line "IP address" change the numbers after the last dot to any;
    • press the save button.

    In case of failure, open the menu again. In the paragraphs "DNS 1", "DNS 2" enter 8.8.8.8 and 8.8.4.4, respectively - these are Google addresses. If they were originally recorded, then we find and prescribe the DNS server of our provider.

    On rooted devices with android below 4.0, you can delete files with Wi-Fi settings. For this you need:

    • open a file manager, for example, ES explorer;
    • go to the root of the system, denoted as "/", then to the folder "data / misc / dhcp";
    • remove the files "dhcpcd-wlan0.lease" and "dhcpcd-wlan0.pid".

    If problems appeared after flashing, then the problem is most likely in the MAC address. Let's check it first:

    • open settings;
    • scroll down, go to the item "about the phone";
    • then "general information" and "status";
    • in the "Wi-Fi MAC address" item, there must be a combination of Latin letters and numbers.

    If instead, only zeros, then set the new address:

    • download the MacChanger application from the Play Market (you need root rights);
    • open it, press the "Generate Random Mac" button, a random address will appear;
    • Tap on "Simple Change My Mac".

Hello!

I analyzed some of the comments that visitors leave on the site, checked the requests and realized that there is a very common problem with connecting to Wi-Fi, which I have not written about yet. But a lot of comments have been left on the site asking for help, to solve this problem. I advised something there, but I don’t know if my advice helped you (rarely someone will write about the results 🙁).

And yesterday, Roman (Thank you kind man 🙂) left a comment on the article, in which he shared information on how he solved the problem "Saved, WPA\WPA2 security". This comment helped me a little to navigate the problem, and I decided to collect all the tips for solving this error in one article.

The essence of the problem

When connecting a phone or tablet (most likely on Android), to a home network, or somewhere in a cafe, an inscription appears next to the name of the network "Saved, WPA\WPA2 security". And more and more nothing happens. If you click on this network and select To plug, then nothing will happen. You can see what this error looks like in the screenshot above.

I deliberately provoked this problem on my Asus RT-N13U Wi-Fi router and tried to connect the HTC One V (Android 4.0) phone. So I got this inscription "Saved, WPA\WPA2 protection". And, everything worked out the first time. How? Yes, very simple. In my router settings, “Wireless Network Mode” was set to Auto, and I set it to n Only. I saved the settings, disconnected the phone from Wi-Fi, but it didn’t work anymore 🙂 .

Main Causes of "Saved, WPA\WPA2 Protected" Error

Friends, I cannot say for sure and give advice that will be one hundred percent working, I hope you understand. All devices are different, the settings are different for everyone and there are many more nuances.

But I will try to collect the reasons known to me and ways to solve them, through which such a problem with connecting to a wireless network may appear.

If, when connecting to a wireless network, you saw the inscription “Saved, WPA \ WPA2 protection” on your phone (might be a little different), then you should check these settings (I advise you to check in the same order):

To get started, just reboot your router.

I have already noticed such a problem several times: the Internet on the phone simply stops working, but there is a connection and the network is good. I turn off and turn on Wi-Fi on the phone, but it no longer connects to the network, it says “Saved, WPA2 protection”. Only restarting the router helps.

  1. Set the correct region in the router settings
  2. Check if the Wi-Fi password is correct
  3. Check (change) the wireless network operation mode in the router settings
  4. Check (change) the encryption type and security type, change the password in the router settings
  5. Experiment with changing the channel on which your wireless network operates.
  6. Try changing the channel width.

And now in more detail on all points

We set the correct region in the router settings

Very often, this error occurs precisely because the wrong region is in the Wi-Fi settings.

Using Tp-Link as an example, I will show you how to change the region. If you have a router from another company, then these settings are most likely changed on the same page where the name and other settings of the wireless network are set.

In the control panel, go to the tab Wireless (Wireless mode) and opposite point region indicate the country in which you are located.

Save settings by clicking on the button Save(Save) .

Check your password and reconnect

Perhaps you just entered the password incorrectly (True, then most likely there will be a permanent connection, in a circle. But you need to check), and before getting into the router settings, I advise you to check it.

You ask, how can I keep the password again, because the password request does not appear. You need to remove the connection. Just click on your network and select Delete.

Now, click again on your network and enter your Wi-Fi password. Just make sure it's correct. If you forgot, then look at the password in the router settings, or on the connected computer (if any). Read more in the article.

Checking the mode of the wireless network

I think this is the main reason. Just your device (phone, tablet) may not support the operating mode in which the router operates.

The mode of operation is those incomprehensible letters b/g/n, which you probably already noticed in the router settings. Try experimenting with mode switching. Do not forget to restart the router after each change and turn off / on Wi-Fi on your phone (tablet).

Here I am, set n Only instead of Auto and an error popped up. And if, for example, you already have n Only in your settings? Here are your problems.

Change the type of encryption / security, password

It could be that your device just doesn't like the type of security or encryption that the router uses. Or don't like the password.

I recommend setting these values:

WPA/WPA2 - Personal (Recommended)

Version: WPA-PSK

Encryption: AES

PSK Password (key) - at least eight characters and only numbers.

We save, reboot the router, delete the connection on the phone, and connect by entering a new password.

Attention! After changing the password, or other security settings, there may be problems connecting other devices that were already connected to this network (computers, laptops, TVs).

Experimenting with the channel on which the Wi-Fi network operates

Unlikely, of course, but it could be. About what a wireless network channel is, how to change it and why, I wrote in an article -.

Try experimenting and see if it helps.

channel width

There is such an item in the Wi-Fi router settings as Channel Width. If you have, for example, TP-Link and the menu is in English, then it is called Channel Width.

There you can select several options: Auto, 20MHz and 40MHz - depends on the router. Try installing first Auto(or in Asus 20MHz / 40MHz), if it does not help, then separately.

Where can I change the channel width?

Go to router settings address 192.168.1.1, or 192.168.0.1, enter login / password - look at the bottom of the router).

Asus

Go to tab Wireless network and change the value opposite Channel Width.

TP Link

Tab WirelessWireless Settings, paragraph Channel Width.

Don't forget to save your settings and reboot your router.

Afterword

I wrote everything I wanted to. I really hope that my advice will help you. You will get rid of this problem and make friends with your phone or tablet with a Wi-Fi router 🙂 .

Perhaps you know other solutions to this problem, share them in the comments - I will be grateful!

Good luck!

More on the site:

The phone (tablet) does not connect to Wi-Fi, writes "Saved, WPA \ WPA2 protection" updated: February 7, 2018 by: admin

You have probably encountered such a problem or heard from your friends that sometimes connecting a mobile device on Android OS via Wi-Fi. For example, while sitting in a cozy cafe or just visiting, you try to connect your device to an Internet access point, but Android does not connect to Wi-Fi.

Finding out the reason

So, your device cannot catch the existing network or cannot connect to it. There are many reasons why Android does not connect to Wi-Fi:

  1. Entering an incorrect password.
  2. Unsupported protection type.
  3. Non-functioning access point.
  4. Network standard not supported by your machine.
  5. Malfunctions in the phone system or router.
  6. Incorrect router settings.
  7. Limited number of connected devices.
  8. The specifics of the device firmware (installed custom, the need for an update).

What to do if WIFI does not turn on on Android: Video

How to solve the problem

Now let's look at what to do when the Android device does not connect to the Internet via Wi-Fi.

  1. If you are trying to connect to a new access point, first of all make sure you enter the correct password.
  2. If you are convinced that all the data is entered correctly, change the type of protection in the router settings.
  3. If you cannot find the network you need, restart your router or check if it works.
  4. If Android stops connecting to Wi-Fi, restart both your device and router. I also advise you to install an application from Google Play, for example, Wi-Fi Fixer. This application will help when the device shows that the network is connected, but the Internet is not working. The program detects problems and suggests ways to solve them.
  5. Do a WIPE reset on Android.
  6. Check for firmware updates and update if necessary.
  7. If you tried the above options and they did not help you, it may be the firmware of your smartphone or tablet. There will be a need to reflash the device.

What other reasons and ways to solve the fact that Android does not turn on Wi-Fi, you can read.

Problem in Android when getting IP WI-FI: Video

Setting up a router

So, perhaps the snag is in the router settings. We will try to change them experimentally. First, make sure your access point is really working. Checking this is very simple: connect to the network from another device, such as a laptop. If the connection is successful and you can use the Internet, try changing the router settings to connect a new device. Let's consider these actions using the example of a TP-LINK router.

Experiment with different channels and standards. After each change, remember to apply them. If the problem persists, you need to change the settings of your smartphone or tablet.

Wi-Fi not working on Android: Video

Setting up a Wi-Fi connection on a smartphone or tablet

Let's look at two very simple options. In the first case, you will need to change the type of proxy server installation, if this does not help, add the MAC address of the device that does not access the Internet in the router options. How to find out the MAC address of a device is described in more detail in.

Option 1

Setting up Wi-Fi on a tablet or smartphone with Android: Video

Option 2

  1. Make sure Airplane Mode and Offline Mode are turned off.
  2. Go to the menu and turn on the Wi-Fi module.
  3. Go to Wi-Fi settings, available access points will be displayed.
  4. Select the one you want and connect to it. If the access point is secured, you will need to enter a password. If the connection fails, most likely the MAC addresses that will be provided with Internet are manually specified in the router settings. If is not specified, then even if you enter the correct password, you will not be able to connect. This can be encountered in some offices that use additional protection so that no outsider can use the network.

To add your device, do the following:

  • On Android, go to "Settings/About Phone/Hardware Information/WI-FI MAC Address" to find out the MAC.
  • On the router (for example, TP-LINK). Through a browser on a PC, dial 192.168.1.1.
  • Go to Whireless / Whireless MAC Filtering - in our case, the filter (Wireless MAC Filtering) will be enabled (Enable). To remove restrictions, you can simply disable it (Disabled). But if you just need to add your, say, phone, do the following:
  • Make sure to check "Deny the stations specified by any enabled entries in the list to access".

Modern life is quite difficult to imagine without phones and the Internet. Therefore, modern smartphones provide the ability to work with the Internet. At the same time, most people use the Internet access using WiFi. This is due to the fact that it is much more convenient, and besides, a large amount of money is not spent.

Reasons for the lack of Wi-Fi in the phone

It can often happen that the phone connects to Wi-Fi but does not go online, this may be due to various reasons, we will consider them in more detail:

  • the first thing you might think about when connecting to the network is whether the Internet itself is paid. But this rarely happens;
  • therefore, the problem is quite solvable;
  • it may be that the Internet is connected, but it is written: without access to the network. This happens quite often;
  • The phone does not connect to Wi-Fi writes receiving an IP address. It turns out that you are connecting to the Internet, the connection is shown, but, at the same time, the connection itself does not occur;
  • authentication error. This is also a fairly common reason why the Internet will never be connected;
  • type error: "Saved, protected by WPAWPA2".

This may not be all the problems that may be while connecting to the Internet from mobile devices. But at the same time, they are the most common. Many people, not knowing what to do, immediately try to call the operator and find out why they do not have the Internet, although, in many ways, the problem may not be on their part.

Video: How to connect the Internet to your phone?

Cause solutions

It is logical to assume that it is necessary to solve these problems, therefore, we will tell you how this can be done.


Therefore, in addition to the usual tips in terms of rebooting the router, there are a number of really useful and more


Restarting the router

Many people wonder why I can't connect to the internet and what should I do to fix it. There is one procedure that everyone can do, and it is she who is restarting the router. This can help with many problems when the phone won't connect to your home Wi-Fi because it can help you set up your router again.

Reloading can be done in several ways:


These are the main ways in which you can reboot. This is really quite simple, but I would like to note that the first method is the highest quality, and at the same time it is also sparing for the device itself.

Delete the old connection

Also, one of the solutions to Wi-Fi connection problems can be to remove the strictly connection. At the same time, you get the opportunity to reconnect to Wi-Fi and enter the password, this will give you the opportunity to reconnect to all the parameters, and possibly solve the problem with connecting the phone to the network.

The problem is solved mainly due to the fact that when you delete the old connection, all Wi-Fi settings are deleted, allowing you to reconnect with the new settings.

All this suggests that you will be able to work with the network. But this does not mean that you can solve any problem in this way. This is just one of all options.

Video: How to remove unnecessary network connections

Change the channel in the router

It’s worth changing the channel in the router when you start having constant problems with the Internet connection. Because it may be that two routers operate on the same channel, and then it is precisely because of this that such interference occurs. If you have often had these connection problems, then this is exactly what you need to do.

Also, there is a possibility that for the same reason there may be such a problem: Wi-Fi works within only one room, and then it catches, but the Internet does not load sites. This may just be due to the interference that occurs from other devices. Therefore, it is worth changing the channel, especially since there will definitely not be anything bad from this.

Connection password

Probably everyone understands what a connection password is and why it is needed. It is with the help of it that you can connect to Wi-Fi of any network. Internet use also depends on the correctness of this password.

Many advise, if necessary, to solve connection problems, change the password, because this may be the problem.

Checking MAC and IP addresses

An IP address is what is assigned to a device after it is connected to the Internet. Checking the MAC and IP addresses must be done, because this may be the main problem of the lack of Internet in the device.

Checking the IP address is not so difficult to do, just go to the network settings. The correctness of this address gives you the opportunity to work with the Internet without problems and interference.

Type of encryption/security

One of the reasons for the lack of Internet or the inability to connect to it is the wrong type of encryption, which plays a rather large role for devices. There are devices that work and support only one type of Internet, and sometimes the Internet connection is impossible just because of the mismatch of the parameters.

If such a problem occurs, then it is enough to simply check the type of encryption, and change it if necessary. Then it will be possible to connect Wi-Fi again and check its operation. Basically, it is the type of encryption that is the last step in troubleshooting connection problems.

Why the phone does not connect to Wi-Fi - authentication error

Connecting your phone to the Internet via Wi-Fi always goes without any problems, but there are times when you need to take additional steps in order for the connection to still happen. The most common cause is an authentication error. As in all cases, it is advised to go through many stages that can help in solving the problem.

It is quite difficult to solve such a problem since you do not have access to the router settings. But you can just check the password, and that's the only thing you can do. An incorrectly entered password also leads to authentication problems. Therefore, to avoid this, it is enough just to be careful.

Error Saved, WPA protected

Also, most people ask questions like: Why can't my phone see the network. This problem is quite logical. The first thing that could be is of course a problem in the router, or the error Saved, WPA protection, this problem is quite solvable. It occurs quite often, and mainly due to the fact that there was some failure in the router settings. And in such cases, the phone sees Wi-Fi but does not connect.

As a result, we can say that no matter what problem you have, the first thing to do is to reboot the router. Because it is quite safe, does not require a lot of time, and besides, anyone can handle it. Then you can proceed to other actions that will be more difficult, but at the same time, you can cope with them.

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