The smartphone writes: “You need to sign in to your Google account” in the Play Market. What to do? Google Play Market not working: server connection error

Typically, signing in to your Google account occurs when you first set up your Android smartphone. But, if you skipped this step when you first turned on the device, then you need to enter your account manually. Make it enough. Simply in this article we will describe several ways how this can be done.

So, if you don’t know how to log into your Google account on Android, then you need to go to the settings and open the section called “Accounts” there. Please note that the "Users" section may also be available in the settings. But, you need to open exactly “Accounts”, since “Users” are local accounts on your smartphone.

After that, you need to click on the "Add account" button.

After that, a menu for logging into your Google account will appear. Here you need to enter your email address on Google and click on the "Next" button. If you do not already have a registered Google account, then at this stage you can click on the "Create a new account" link and register.

After clicking on the "Next" button, you will be asked to enter a password for your account, and if the password is correct, you will be logged in. Now all applications from Google (for example, in the Play Market, Youtube and others) will use this account.

If you want to log out of one Google account and log into another, then you first need to delete the old account from your Android phone. To do this, go to the Android settings and open the "Accounts" section of the settings. After that, select an existing Google account.

After that, you need to click on the button with three dots.

And in the menu that opens, select the "Delete account" item.

After that, the Android operating system will ask you to confirm the deletion of your Google account. Click on the "Delete account" button to confirm this action.

After deleting this account, you will be able to sign in to another Google account. This can be done as described above.

Can't sign in to Google account

If you are unable to sign in to your Google account as described above, then try these tips:

Check your Internet connection. Open a web browser and see if the pages are loading. If the pages do not open, then you first need to solve problems with the Internet.
Make sure you are entering the correct Google email address and password. If necessary, you can try to restore access to your Google account.
It is possible that something is stuck on your Android device and is preventing you from logging into your account. Try restarting your device to resolve this issue.
If nothing helps, then you can do it. But, remember that a reset will remove all user data from the device.

An error with the system message "could not contact google servers, please try again later" often occurs when you try to either add a new Google account, or simply go to Google Play or Play Market.

The solution to most of these errors (for example, from the same “test”) is approximately the same, while the fact that the error lies in the device itself and is not related to Google servers remains unchanged.

What to do if unable to contact google server?

So, a little later we will look at the main ways that almost always help fix this error.

However, first it is necessary to mention the obvious, but at the same time important things:

1. Yes, it’s funny and unlikely, but still there are cases when a user tries to add an account that is not related to Google services: for example, “mail” or “yandex”.
2. Check if the Internet is working at all: open a browser and go to any site.
3. Check if the date and time are set correctly.

If there are no such obvious problems, but the device persistently writes “could not contact google servers, try again later”, then in most cases an application called “Freedom” becomes the culprit for errors with Google services.

There are two possible options here:

1. If the application was installed and subsequently uninstalled, try installing it again and check the operation of Google Play (if this helped to fix the error, it means that the application was previously removed incorrectly).
2. If the application is already installed - remove it. However, a simple uninstallation will not help here: you need to completely clear your device of this “useful” application. For this:

A. Run the application and click "Stop" in the pop-up menu.
B. Close it using either "Device Manager" or "Task Manager".
C. To remove, use one of the "killer utilities" ("Clean Master" or "History Eraser"): run the program and remove everything related to "Freedom";
D. Reboot the device and check its operation again.

How else can I fix the "could not contact google servers" error?

1. Using the same application, clear the cache, but not only of the Google Play service, but in a complex way - of the entire device. Perhaps this will help fix not only this error, but also prevent new ones from appearing.

2. As with the “RH-01” error, the reason that a smartphone or tablet with Android OS could not contact Google servers often lies in the absence or incorrect operation of the “Google Services Framework”: either enable this service or install it again.

Also, check the "GoogleContactsSyncAdapter.apk" file: try updating it or deleting it and then reinstalling it (but, accordingly, using third-party devices).

3. Your account may have "Two-Step Verification" installed. To check, you need to log in to “gmail.com” on the official website of “google”, go to the “Authorization of applications and sites” section and check what parameters are set.

4. Perhaps a lock is set in the “host” file (located in the /system/etc/ directory). Using an application (for example, "Root Explorer") and using "root" rights, check what is indicated in the file after the line "127.0.0.1 localhost": ideally, if you did not install anything yourself, there should be nothing after this line .

5. Remove "Permanent active mobile transmission" in the wireless network settings: this is especially true for older versions of the operating system.

6. Before entering personal data in the account in the upper right corner, you can call up the context menu: here you will need to select "Login through the browser" or "Login in the browser" - respectively, you will be redirected to the browser to enter data.
7. Reset the settings to factory settings and use the "Initial Setup Wizard".
8. As a final method, you can use third-party applications to create or add an account manually: for example, "Android /Add Account".

Thus, there are a lot of possible solutions to the error "could not contact google servers". In any case, we strongly recommend that you delete the Freedom application and do not use it in the future: sooner or later this application will “bring” various kinds of errors to your device. In addition, you should at least occasionally, but clear the cache of the device, since cached errors will make themselves felt.

Play Market is an online store for all tablets and phones running on the Android operating system. Thanks to it, you can install applications and games, buy and download movies, books, music and other entertainment items. On all devices, the Play Market program is installed on the Android device by default, but if for some reason it is not on your phone or tablet, then you can download, install, update and configure it yourself, and after following these procedures, start using or delete. But first you need to register with Google.

How to download and install the Play Market

The only way to install the Play Market is to download the installation file of the program from one of the trusted sites and open it. For example, following this link -

http://superandroid.mobi/programmy-na-android/342-google-play-market.html , you can find the Play Market version for your firmware version, and this is very important, because if you install the wrong version, then the application may not work correctly.

Downloading the installation file

Having opened the installation file on your device, which should have the apk extension, confirm the installation of the application by clicking the appropriate button. Done, it remains to wait for the installation process to finish, it can last from 30 seconds to several minutes, it will depend on how powerful your device is.

Click the "Install" button

How to register in the Play Market

When you launch the application, you will be asked to sign in to your Google account or create a new one. Important: you cannot use the services and functions of the Play Market without authorization in your account, you must either create a new one and log into it, or enter a login and password from an existing one. It is also worth understanding that there is no separate account for the Play Market, since all services from Google are managed by a single Google account. That is, if you registered on YouTube or Google Drive, then you do not need to re-register your account, just log in to the one you created earlier.

So, first you will be asked if you want to create a new account or log in with an existing one. Select the "New" option.

Select the "New" option

Fill in two fields: first name and last name. It does not matter at all what data you enter, it is not necessary to use the real ones. But it is worth remembering the information entered, as it may come in handy in the future when you try to recover your password or access to your account.

Enter first and last name

Now we prescribe the email address to which your account will be registered. In this case, be sure to use a really existing mail, as an email will be sent to it, which you will need to open in order to complete the registration process.

Enter mail

Create a password with 8 or more characters. Please note that only the English layout can be used.

Enter password

In the next step, you will be asked to select one of the available security questions and the answers to it. This is to verify your identity when you request a password or account recovery. Be sure to save your answers and do not share them with anyone.

Entering answers to questions

In this part of the registration, you will be given a choice whether to become a member of the Google+ social network or not. Most likely, this will never be useful to you, especially since you can always join it in the future, so we select the “Not now” option.

Choosing whether to become a member of Google+ or not

Check two boxes if you want to receive emails from Google containing your web history and ads.

Check or uncheck boxes

Confirm that you are not a robot by entering the captcha from the image.

Enter captcha

Wait for the synchronization to finish.

Waiting for sync to finish

Go to your email and open the email from Google. Follow the link provided in it to confirm that this mail belongs to you.

Confirm email

Done, open the Play Market and, by entering the login and password from the newly created account, start using it.

How to set up an account

If you already have a Google account (recall that this is the same as the Play Market account), then after the first opening of the Play Market, select the "Existing" option and, using your login and password, log in to your account.

Select the "Existing" option

How to sign out or sign in to another account

If you have multiple Google accounts, you can change one to another by following these steps:

Entering settings

Go to the "Accounts" section.

Click on the Google logo.

Click on the Google logo

Click on your unique login, it is most often represented by the email it is registered to.

Click on login

Expand the menu.

Expand the menu

Click the "Delete Account" button. This action will not delete the account completely, but will only erase all mention of it from your phone or tablet.

Click the "Delete account" button

Done, now open the Play Market and enter the login and password for the account you want to log into.

Setting up personal information

The first thing you can do is change the name and surname specified during registration.

Change of full name

Go to the official Google website with your account. If necessary, log in to it.

Click on your account icon at the top right of the screen.

Click on the account icon

Click on the "Google+ Profile" button.

Click on the "Google+ Profile" button

Click on the "About Me" button.

Click the "About Me" button

Click on the pencil icon located on the right side of your account icon.

Click on the pencil

Enter new first and last name options. Also, here you can create a pseudonym for yourself and choose how other users of the Google+ social network can find you: by first and last name or by pseudonym.

Entering new data

Click the OK button and reload the page for the changes to take effect. Perhaps the data will not change immediately, but after a few minutes, you will have to wait.

Press the "OK" button

change Password

If you want to change your password to a more convenient one or are sure that your old password was found out by someone other than you, then follow these steps:

Go to the official Google website associated with your account - https://myaccount.google.com and log in if necessary.

In the "Security and Sign In" section, go to the "Google Account Sign In" section.

Click the "Google Account Sign-in" button

In the tab that opens, go to the "Password" subsection.

Click the "Password" button

Authorization on the site

Think up and enter a new password, and then repeat it to confirm. Done, it remains to click the "Change password" button and the operation can be considered completed.

Entering a new password

Can I change the email address my account is registered to?

The answer to this question is no, you cannot change the mail to which your Google account was created. The only way out of this situation is to create a new account for the mail that you want to use as the main one. How to create a new account is described above in the same article in the paragraph of the same name.

How to find out or recover your password from a Google account

If you forgot your password from your Google account, there are two ways to recover it: answer the security questions asked during registration, or request an email or phone with a link to reset your password.

Through security questions

Go to the following link - https://accounts.google.com/ForgotPasswd . Enter the username, phone number or email associated with the account.

Enter email or phone number

Answer all the questions that the system will ask. If you answer all of them correctly, you will be allowed to reset your password.

We answer questions

Via email or phone number

While logging into your account, click the "Need Help?" button.

Click the "Need Help?"

You will be presented with three answers. Choose the first one: "I don't remember my password."

Select the option "I don't remember my password"

Now it remains to confirm your identity, there are two ways to do this: request a letter to the phone number or email associated with your account.

Choose a recovery method

We enter the code that came to the phone, or follow the link received in the letter that came to the e-mail, and then enter a new password and remember it.

Entering a new password

How to delete an account

If for some reason you want to delete your account, then follow these steps:

Go to the official Google website associated with your account settings - https://myaccount.google.com , if you are asked to log in, do it.

Authorization on the site

In the "Account settings" section, select the "Disabling services and deleting an account" section.

Go to the section "Disabling services and deleting an account"

Go to the "Delete account and data" subsection.

Go to the "Delete account and data" subsection

Logging in to your account again

Mark the data that needs to be erased along with the account.

We mark the data that needs to be erased

Confirm account deletion. Done, now the mail to which the account was registered will become free and it will be possible to register a new account on it.

Confirm account deletion

How to set up the Play Market on Android devices

For more convenient work with the services, you can make some application settings, namely: add a payment method, change the country or region, change the interface language.

How to add, remove or change a payment method

Expand the menu

Go to the "Accounts" section

Select the "Payment Methods" section.

Go to the "Payment Methods" section

If you have not added any payment method, then you will be offered three options: using a bank card, via mobile phone or PayPal e-wallet. Choose the one that suits you best and enter all the required details.

Adding a payment method

If you have already added a payment method, then you can change the information about it by clicking on the "Change" button.

Click the "Change" button

To remove a previously added payment method, go to "Other payment settings".

Click on the "More payment settings" button

Click the "Delete" button, which is located in the same block with the payment method that you want to delete.

Click the "Delete" button

Here you can also add another payment method, for example, to be able to pay from a bank card, and from an electronic wallet or phone number.

Adding a new payment method

How to change the country, region and interface language

Expand the Play Market menu while in the application itself.

Expanding the browser menu

Go to the "Account" section.

Go to the "Accounts" section

Go to the "Payment Methods" subsection.

Go to the "Payment Methods" section

Click the "Change" button, which is located opposite the linked bank card.

Click the "Change" button

Change country and home address. Please note that the interface language will automatically change to the language of the country you specify at this stage.

Choose a country

We change the address

In the "Address book" item, select the address that will be used by default in the future.

Choosing an address

Open the Settings app from the device menu.

Opening the settings

Go to the Applications section.

Go to the "Applications" section

Go to the "Third Party" subsection.

Go to the "Third Party" section

Find the Play Market in the list and go to detailed information about it.

Choose Play Market

Click the Clear Cache and Clear Data buttons.

Erase data and cache

Reboot your device.

We reboot the device

Launch Play Market and check the result.

Open Play Market

How to update play store

The application updates itself: as soon as a new version is released, it is immediately downloaded and installed without your consent. You can notice this by automatically changing the program interface. But if for some reason the auto-update of the Play Market does not work on your device, then you can install them yourself. Please note that the first method is only suitable for those who had the Play Market installed initially, and not manually.

The easiest way to install applications on your android device is through the official directory for Android devices Play Market. We will tell you what it is and how to use it in this article.

Navigation

What is the Play Market for and what are its advantages?

The Play Market is the official directory (sometimes called a store) of Google. With it, you can install on your smartphone or tablet any application that has been verified by the moderators of this directory. In addition to applications that can significantly expand the capabilities of your smartphone, in the Play Market you can download books, movies, music and games to your device.

Advantages of the Play Market compared to unofficial Android app directories:

The applications that you download and install on your device from the official catalog are practically free of bugs. And if there are any, then they are quickly eliminated by the developer.
After installing the Play Market (if you didn’t have it initially, which is rare), you will be able to receive notifications about the release of updates installed on your gadget applications
If you use Google+, you can recommend apps to your friends and get recommendations from them. What can help you find that application that you may not see in the catalog

How to enter the Play Market from a tablet or smartphone?

In order to enter the Play Market, you need to find the icon of this application on your smartphone and tablet. After that, if it is not registered with you yet, you need to enter your email address in the Gmail service. We have already written about how useful it is to have a mailbox on this service on the pages of this site. And in general, how to use Google services without having a mailbox on Gmail?

Once you enter the Play Market, you will quickly figure out how to search for applications within this service. The easiest way to do this is through a special search bar. In it, it is enough to start driving in the name of the desired application and Google hints will help you quickly find it.

But what if you don't know the name of the application? Search for a suitable one through the sections of the catalog. To do this, click on the "Categories" button and select the desired section. After that, we are looking for the one we need in the list of applications.

How to optimally set up the Play Market?

In order to work comfortably with the Play Market, this service can be comfortably customized. For example, you can enable app updates only over a Wi-Fi connection.

You can also activate the functions:

Add icons to the home screen of the device
Notify about updates
Activate parental controls, etc.

You can also increase the security of your payment information by activating additional authentication.

How to re-register in the Play Market on an Android phone and tablet?

You do not need to register again in the Play Market. After all, you can always restore your account. Just visit the page https://www.google.com/accounts/recovery/forgotusername and answer a few questions.

If your old account does not carry any value, then you can easily register with Google again. To do this, you will need to register an email account on Gmail again.

How to download Google Play for free?

Some smartphones, especially those made in China, may not have the Play Market app. What to do in this case? Naturally, install this application. By the way, if errors often occur when working with the application of the official Google catalog, then the way out of this situation may be to reinstall the application.

Two ways to install the Play Market on your device:

Download the Play Market apk file from a trusted source, download it to your device and use the file manager to activate the installation on your gadget. Unfortunately, this method is not suitable for older smartphones. It may be that the official Google Directory app is not supported by the capabilities of the legacy device.
If you like to experiment and have installed CyanogenMod, MIUI or some other custom firmware on your device, then to install the Play Market, you first need to install the package gapps. To do this, you need to download the archive from one of the popular Android forums among enthusiasts. We copy the gapps archive to the memory card and load it into the smartphone via recovery mode. For this we choose Install from zip file and specify the path to the files

Most often, after installing the Play Market in this way, Android will ask you to update it. We do this and use the application for its intended purpose.

Why can't I enter the Play Market and how to enter?

Sometimes it may happen that you cannot enter the Play Market. What to do in this case? There are several solutions to this problem. Let's take a closer look at them. The most common problem that a user cannot access the official Android application catalog is the lack of a Google account. You can solve it by registering in the services of the "Corporation of Good".

Don't forget to check your internet connection. Maybe it's just that there was a failure on the line? Try to go to the Play Market via mobile Internet or use another available Wi-Fi network.

It may also be the reason that the system does not “let” into the Play Market - incorrectly set time and date on the device. To solve this problem, you need to set the correct time, day, month and year.

Another reason that the Play Market remains an impenetrable fortress for you is an overflowing cache. Cleaning it will not only help you enter the application catalog, but also speed up your mobile device.

If all of the above methods did not work, you will most likely have to reset your device to factory settings. For this purpose, you need to go to "Settings" - "Backup and reset".

Conclusion

The official catalog of applications, games, music, movies and books of the Play Market is very popular. Here, each user of an android device can download any content that he needs for work and entertainment. Of course, not all applications can pass the strict moderation of this directory. On the one hand, this is good, Google protects the owners of smartphones and tablets on its operating system. On the other hand, it somewhat limits the number of applications. If you are not afraid for security, you can use alternative directories. But, it's better not to do this, but to find everything you need in the Play Market.

Video. How to fix most errors in the Play Market - Android

Why does the Play Market on Android not work and says there is no connection? Sometimes when you try to log into the Google Play Market (Google Play Market) from an Android device (smartphone or tablet), problems appear that prevent you from logging into your account.

What to do if you cannot log into your account on the Play Market and a message appears stating that you need to log into your account?

This situation can happen even if you enter your username and password and are 100% sure that it works and is correct. The error can occur in many cases and its cause is difficult to find out in each case, but here are a few ways that can help solve this problem. If you can't sign in to your Google account, read on and watch the video!

The first thing to do is clear the Google Play Store cache, for this you need to go to Settings - Applications - Application Management - Google Play, and click Delete Data, Clear Cache.

After carrying out these simple steps, restart your device, tablet or smartphone and it is advisable to remove the battery from it. Then try to sign in to the Google Play Market again. If that doesn't help, move on.

If you still can't sign in to your Google Play account, follow these steps:

Go to Settings - Applications - All and for the Google Play Market, Google Services Framework and Google Play Services, stop the services, delete all data, including updates, and then clear the cache again. Next, you need to go to Settings - Accounts - Google and uncheck all the checkboxes in synchronization. Next, you need to restart your Android smartphone or tablet again and return the checkmarks from the previous paragraph back, then restart again. Now we are trying to enter the play market again.

These steps should help in most cases if you are unable to log into the Google Play Store from your Android smartphone or tablet. But if it still didn’t help you, then create an archive copy of the device and reset your phone, smartphone or tablet to factory settings, or even better, reinstall Android or update to the latest version.

Another popular problem on Android is blocking access to the device using a pattern. Often people, having entered, created a password for the Android OS in the form of a pattern, symbol, figure, forget it. About how to unlock the Android pattern, we wrote