Independent assessment of the quality of educational institutions. Guidelines for conducting an independent assessment of the quality of educational activities of organizations engaged in educational activities
Independent assessment of the quality of education- an evaluation procedure that is aimed at obtaining information about the educational activities of organizations engaged in educational activities, about the quality of training students and the implementation of educational programs, providing participants in relations in the field of education with relevant information about the level of organization of work on the implementation of educational programs based on publicly available information and improving awareness consumers about the quality of work of educational organizations.
System Requirements for Evaluation include components such as
- the object of evaluation is the quality of the organization's work;
- criteria for the effectiveness of organizations;
- public ratings as a form of presentation of evaluation results.
The NOQS system of criteria and indicators are the tools of the NOQS system to measure the quality of services.
In accordance with federal legislation, the indicators for assessing the quality of the work of organizations providing social services in the field of education are determined by the order of the Ministry of Education and Science of Russia dated December 05, 2014 No. 1547 “On approval of indicators characterizing the general criteria for assessing the quality of educational activities of organizations engaged in educational activities”.
Methodological recommendations for conducting an independent assessment of the quality of educational activities of organizations engaged in educational activities were approved by the Deputy Minister of Education and Science of the Russian Federation A.B. Povalko April 1, 2015
NOKO results may be in demand by various groups of users to solve actual professional and personal problems, including:
Students and their parents (legal representatives)
- in order to choose a place of study for themselves and / or their children;
- to identify the current level of development of educational programs and adjust individual curricula;
- to assess their own opportunities for continuing education in certain educational programs;
Organizations carrying out educational activities
- in order to assess the level of training of students and the factors influencing it;
- assessing the compliance of the activities being implemented with the requests and expectations of the participants in the educational process and / or other interested organizations;
- determining the list of measures to improve the results and quality of the provision of educational services;
Interested organizations
to develop joint actions with the educational organization to adjust educational programs, teaching methods, etc.
Collegial governing bodies of organizations engaged in educational activities
as a mechanism for involving parents and representatives of the local community in the implementation of the tasks of its development, etc.
Federal and regional executive authorities
Indicators are characterized by the following features:
1. The purpose of the measurement;
2. Interpretation of the indicator;
3. Types of organizations;
4. Scale and unit of measurement of the indicator;
5. Limiting range of indicator values;
6. Availability and principles for setting the target or normative value of the indicator.
Starting point for developing NQF indicators— study of the regulatory legal framework, including the industry, in order to establish requirements for the quality of services, including the conditions for the provision of services.
Possible options for using indicators scores are:
- building a rating (ranking) of the objects being evaluated;
- calculation of the integral index for a set of indicators (aggregation of indicators);
- comparison of the evaluated objects according to one of the evaluation indicators;
- assessment of compliance with specified requirements, including regulatory ones;
- qualitative characteristics (description of activities) of the assessed object using the relevant indicators.
List of normative legal and instructive and methodological materials for the formation and development of a system of independent assessment of the quality of education
Federal Law of December 29, 2012 No. 273-FZ "On Education in the Russian Federation"(Article 95 "Independent assessment of the quality of education");
Federal Law of April 4, 2005 No. 32-FZ "On the Public Chamber of the Russian Federation"(Clause 1-2 of Article 2 “The Public Chamber is designed to ensure the coordination of socially significant interests of citizens of the Russian Federation, public associations, state authorities and local governments to resolve the most important issues of economic and social development, ensuring national security, protecting the rights and freedoms of citizens the Russian Federation, the constitutional system of the Russian Federation and the democratic principles of the development of civil society in the Russian Federation by: 1) involving citizens and public associations in the implementation of state policy; 2) promotion and support of civil initiatives of national importance and aimed at the implementation of the constitutional rights, freedoms and legitimate interests of citizens and public associations”);
Decree of the President of the Russian Federation of May 7, 2012 No. 597 "On measures for the implementation of state social policy" (subparagraph "k" of paragraph 1 "... to ensure the formation of an independent system for assessing the quality of the work of organizations providing social services, including the definition of criteria for the effectiveness of the work of such organizations and the introduction of public ratings of their activities");
Decree of the Government of the Russian Federation of March 30, 2013 No. 286"On the formation of an independent system for assessing the quality of work of organizations providing social services";
Decree of the Government of the Russian Federation of July 10, 2013 No. 582“On approval of the Rules for posting on the official website of an educational organization in the information and telecommunication network “Internet” and updating information about an educational organization”;
Decree of the Government of the Russian Federation of August 5, 2013 No. 662“On monitoring the education system”;
Decree of the Government of the Russian Federation dated March 30, 2013 No. 487-r"On the action plan for the formation of an independent system for assessing the quality of work of organizations providing social services for 2013-2015";
The State Program of the Russian Federation "Development of Education" for 2013-2020,approved by the order of the Government of the Russian Federation dated May 15, 2013 No. 792-r;
Order of the Ministry of Education and Science of Russia dated June 14, 2013 No. 462"On approval of the procedure for conducting self-examination of an educational organization";
Order of the Ministry of Education and Science of Russia dated August 13, 2013 No. 951"On the establishment of a working group to implement the action plan for the formation of an independent system for assessing the quality of work of organizations providing social services for 2013-2015, approved by the order of the Government of the Russian Federation dated March 30, 2013 No. 487-r."
Letter of the Ministry of Education and Science of Russia dated October 28, 2010 No. 13-312“On the preparation of public reports” (it is recommended to use it as an instructive and methodological basis in terms of preparing information on the results of the work of an educational organization).
General NOC Criteria
1. Openness and availability of information about the organization
This criterion means the possibility for citizens to obtain the required information about the organization in a convenient form and with understandable content.
Criteria indicators
one . The completeness and relevance of information about the organization engaged in educational activities (hereinafter - the organization), and its activities posted on the official website of the organization in the information and telecommunication network "Internet" (hereinafter - the Internet) (for state (municipal) organizations - information posted including on the official website on the Internet www.bus.gov.ru)
2. Availability on the official website of the organization on the Internet of information about the teaching staff of the organization
3 . The availability of interaction with recipients of educational services by phone, by e-mail, using electronic services provided on the official website of the organization on the Internet, including the possibility of making proposals aimed at improving the work of the organization
4 . Availability of information on the progress of consideration of citizens' appeals received by the organization from recipients of educational services (by phone, by e-mail, using electronic services available on the official website of the organization).
To measure these indicators, a point system is used (from 0 to 10 points). The organization-operator is engaged in the development of methodology and tools for conducting the assessment.
2. Comfortable conditions for the provision of social services and the availability of their receipt
This criterion is determined by the level of logistics of the organization; the territorial location of the organization, including with respect to public transport stops; the list of services provided and the technologies used for their provision; the convenience of organizing the internal space where services are provided; conditions created for people with disabilities and others.
Criteria indicators
one . Logistics and information support of the organization.
2. Availability of necessary conditions for the protection and promotion of health, catering for students.
3 . The possibility of developing the creative abilities and interests of students, including their participation in competitions and olympiads (including all-Russian and international), exhibitions, reviews, sports events, sports events, including official sports competitions, and other mass events.
4 . Conditions for individual work with students.
5 . Availability of additional educational programs.
6. Availability of the possibility of providing psychological, pedagogical, medical and social assistance to students.
7. Availability of conditions for organizing training and education of students with disabilities and disabled people.
To measure these indicators, a point system is used (from 0 to 10 points).
3. Friendliness, courtesy, competence of employees of the organization
This criterion involves an assessment of the professional and personal qualities of employees of organizations in the social sphere.
1. An independent assessment of the quality of educational activities of organizations engaged in educational activities (hereinafter referred to as the educational activities of organizations) is carried out in order to provide participants in relations in the field of education with information about the level of organization of work on the implementation of educational programs based on publicly available information.
2. In order to create conditions for an independent assessment of the quality of educational activities of organizations:
1) the federal executive body that performs the functions of developing state policy and legal regulation in the field of education, with the participation of public organizations, public associations of consumers (their associations, unions) (hereinafter - public organizations) forms a public council for an independent quality assessment educational activities of organizations and approves the regulation on it;
2) the executive authorities of the constituent entities of the Russian Federation, exercising state administration in the field of education, with the participation of public organizations, form public councils for conducting an independent assessment of the quality of educational activities of organizations located in the territories of the constituent entities of the Russian Federation, and approve the regulation on them;
3) local governments with the participation of public organizations have the right to form public councils to conduct an independent assessment of the quality of educational activities of organizations located in the territories of municipalities, and approve the regulation on them.
3. By decision of the federal executive body that carries out the functions of developing state policy and legal regulation in the field of education, the executive bodies of the constituent entities of the Russian Federation that carry out state administration in the field of education, or local governments, the functions of the public council for conducting an independent quality assessment The educational activities of organizations can be entrusted to the public councils existing under these bodies. In such cases, public councils for conducting an independent assessment of the quality of educational activities of organizations are not created.
4. An independent assessment of the quality of educational activities of organizations is carried out according to such general criteria as the openness and availability of information about organizations engaged in educational activities; the comfort of the conditions in which educational activities are carried out; friendliness, courtesy, competence of employees; satisfaction with the quality of educational activities of organizations.
5. Indicators characterizing the general criteria for assessing the quality of educational activities of organizations are established by the federal executive body responsible for developing state policy and legal regulation in the field of education, with a preliminary discussion at the public council.
6. An independent assessment of the quality of educational activities of organizations, organized by public councils for its implementation, is carried out no more than once a year and no less than once every three years.
7. Public councils for conducting an independent assessment of the quality of educational activities of organizations:
1) determine the lists of organizations engaged in educational activities, in respect of which an independent assessment is carried out, provided for in this article;
2) form proposals for the development of terms of reference for an organization that collects, summarizes and analyzes information on the quality of educational activities of organizations (hereinafter referred to as the operator), takes part in the review of draft documentation on the procurement of works, services, as well as draft state, municipal contracts, concluded by the federal executive body that performs the functions of developing state policy and legal regulation in the field of education, executive bodies of the constituent entities of the Russian Federation that carry out state administration in the field of education, local governments with an operator;
3) establish, if necessary, criteria for assessing the quality of educational activities of organizations (in addition to the general criteria established by this article);
4) conduct an independent assessment of the quality of educational activities of organizations, taking into account the information provided by the operator;
5) submit, respectively, to the federal executive body that performs the functions of developing state policy and legal regulation in the field of education, the executive authorities of the constituent entities of the Russian Federation that carry out state administration in the field of education, local governments, the results of an independent assessment of the quality of educational activities of organizations, as well as suggestions for improving their performance.
8. The conclusion of state, municipal contracts for the performance of work, the provision of services for the collection, generalization and analysis of information on the quality of educational activities of organizations is carried out in accordance with the legislation of the Russian Federation on the contract system in the field of procurement of goods, works, services to meet state and municipal needs. The federal executive body that performs the functions of developing state policy and legal regulation in the field of education, the executive authorities of the constituent entities of the Russian Federation that carry out state administration in the field of education, local governments, based on the results of the conclusion of state, municipal contracts, draw up a decision to determine the operator, responsible for conducting an independent assessment of the quality of educational activities of organizations, and also, if necessary, provide the operator with publicly available information on the activities of these organizations, generated in accordance with state and departmental statistical reporting (if it is not posted on the official website of the organization).
9. The Public Council for conducting an independent assessment of the quality of educational activities of organizations is formed in such a way that the possibility of a conflict of interest is excluded. The composition of the specified public council is formed from among the representatives of public organizations. The number of members of the public council cannot be less than five people. Members of the public council carry out their activities on a voluntary basis. Information about the activities of the public council is posted by the state authority, local government under which it was created, on its official website on the Internet.
10. Information on the results of an independent assessment of the quality of educational activities of organizations is posted accordingly:
1) the federal executive body responsible for the development of state policy and legal regulation in the field of education, on the official website for posting information about state and municipal institutions on the Internet;
2) executive authorities of the subjects of the Russian Federation, exercising state administration in the field of education, and local governments on their official websites and the official website for posting information about state and municipal institutions on the Internet.
11. The composition of information on the results of an independent assessment of the quality of educational activities and the procedure for its placement on the official website for posting information about state and municipal institutions on the Internet are determined by the federal executive body authorized by the Government of the Russian Federation.
12. The federal executive body that carries out the functions of developing state policy and legal regulation in the field of education, the executive bodies of the constituent entities of the Russian Federation that carry out state administration in the field of education, local governments provide technical information on their official websites on the Internet the opportunity for citizens to express their opinions about the quality of educational activities of organizations.
13. Control over compliance with the procedures for conducting an independent assessment of the quality of educational activities of organizations provided for by this article is carried out in accordance with the legislation of the Russian Federation.
On this page you can get acquainted with the results of an independent assessment of the quality of the work of the kindergarten, which has been carried out since 2013 in accordance with the order of the Department of Education of the Kirov Region in the form of a questionnaire for parents. The purpose of the conduct is to determine the compliance of the quality of the educational services provided with the needs of the parents of pupils, study of parents' satisfaction with the activities of the educational institution. 5 criteria of the questionnaire:
- safety of the educational environment;
- material and technical equipment;
- organization of the educational process and effectiveness;
- educational potential;
- psychological climate.
Download:
Preview:
I approve:
Head of MDOKU
Kindergarten with Korshik
________________
G.N. Okatieva
"___" __________2014
Action Plan
to improve the quality of work of the MDOK kindergarten with. Korshik
For 2014-2015 academic year
based on an independent evaluation
Preview:
Order of conduct
independent assessment of the quality of work
educational organizations of the Kirov region
Section 1. General Provisions
1.1. This Procedure for conducting an independent assessment of the quality of work of educational organizations in the Kirov region (hereinafter referred to as the Procedure) has been developed in accordance with:
Clause 1 "k" of the Decree of the President of the Russian Federation of 07.05.2012 No. 597 "On measures for the implementation of state social policy"
Decree of the President of the Russian Federation of 07.05.2012 No. 601 "On the main directions for improving the public administration system",
Decree of the Government of the Russian Federation of March 30, 2013 No. 286 "On the formation of an independent system for assessing the quality of work of organizations providing social services",
Decree of the Government of the Russian Federation of March 30, 2013 No. 487-r, which approved the action plan for the formation of an independent system for assessing the quality of work of organizations providing social services for 2013-2015,
Letter of the Ministry of Education and Science of the Russian Federation dated February 4, 2013 No. AP-113/02 “On the implementation of measures for an independent assessment of the quality of education”,
Decree of the Government of the Kirov region dated June 18, 2013 No. 179 “On the organization in the Kirov region of an independent system for assessing the quality of work of organizations providing social services”,
Decree of the Government of the Kirov Region dated July 17, 2013 No. 217/427 “On Approval of the Model Regulations on the Public Council under the Executive Authority of the Kirov Region”,
Order of the Department of Education of the Kirov Region dated September 27, 2013 No. 5-1111 “On the Public Council under the Department of Education of the Kirov Region”,
1.2. This Procedure defines the mechanism for conducting an independent assessment of the quality of the work of educational organizations in the Kirov region (hereinafter referred to as an independent quality assessment) based on the criteria and performance indicators of educational organizations in the Kirov region, approved by the Public Council under the Department of Education of the Kirov Region.
1.3. An independent quality assessment is carried out in order to determine the compliance of the education provided with the needs of an individual and a legal entity in whose interests educational activities are carried out, to assist them in choosing an organization engaged in educational activities and an educational program, to increase the competitiveness of organizations engaged in educational activities and implemented by them. educational programs.
1.4. The results of an independent quality assessment do not entail the suspension or cancellation of a license to carry out educational activities, the suspension of state accreditation or the deprivation of state accreditation in relation to organizations engaged in educational activities.
1.5. An independent quality assessment is carried out on the basis of:
Data from official statistical records relating to the regional education system;
Monitoring data of the education system, carried out by federal state bodies and executive authorities of the constituent entities of the Russian Federation, exercising state administration in the field of education, local governments exercising management in the field of education;
Other data obtained in the exercise of their functions by federal state bodies and executive authorities of the constituent entities of the Russian Federation exercising public administration in the field of education, local governments exercising management in the field of education, organizations engaged in educational activities, as well as other organizations operating in the field of education;
Results of international comparative studies;
Information posted in the public domain in information and telecommunication networks, including on the official website of an educational organization on the Internet, about educational programs being implemented, the management system, features of financial and economic activities, the results of educational, innovative and scientific activities, in including on the basis of a report on the results of self-examination of the relevant organizations;
Data from independent sociological surveys, ratings, questioning of participants in the educational process, expert surveys with the participation of specialists from the education system, rating agencies, independent sociological organizations, "helplines", "hot lines", online voting on the Internet, information in the media.
1.6. The quality of the work of educational organizations is understood as the unity of the quality of the conditions for the implementation of educational programs, the organization of the educational process, the results of the development of educational programs and the needs of consumers of educational services in the context of individual institutions, groups of institutions united on given grounds, regional (district and municipal) educational systems.
The structure for evaluating the performance of educational organizations in the Kirov region for each criterion includes a set of indicators and indicators. The indicators included in each criterion are generalized independent judgments about the quality of conditions, the quality of the organization of the educational process and the quality of the result of the provision of services in the field of education, detailed in indicators corresponding to the type of educational organization and the educational programs it implements.
Based on the significance of the criterion, each indicator can be assigned a certain weight value by expert means during approbation or by decision of the Public Council.
1.7. The procedure for conducting an independent quality assessment determines the mechanism for collecting, processing and interpreting information that provides the ability to:
Preparation of statistical reports and recommendations based on the identified specific features, problems, development trends and potential opportunities of the regional education system.
1.8. The results of an independent quality assessment can be used to solve problems:
Forecasting and comparative analysis of the performance of various organizations and types of educational organizations and evaluation of the activities of heads of educational organizations;
Designing an innovative infrastructure for regional education;
Improving the systems and mechanisms of state and public administration, public-private partnership in the field of education;
Section 3. Organization and procedure of public opinion poll and independent expert evaluation
3.1. The respondents of the public opinion survey are participants in the educational process (parents (legal representatives) and/or students). The opinions of survey participants are taken anonymously and used in aggregate form for research purposes only.
The procedure for polling public opinion involves the Operator's request to participate in the Questionnaire poll to the respondents. If the respondent does not wish to participate in the survey, the operator should contact another respondent. In total, 45-100 respondents in an educational organization should take part in each survey (or at least 50% of the total number of possible respondents in an educational organization).
The Operator provides the respondent with the opportunity to fill out the Questionnaire on paper.
When filling out the questionnaire, the respondent must make any mark (for example, put "+", "v" in the box next to the selected answer option). After filling out the questionnaire, the respondent passes the data to the operator to convert the data into electronic format.
The operator must warn the respondent that, when answering the questions of the Questionnaire, it is necessary to keep in mind exactly the educational organization that the respondent's child attends.
Generalized data of public opinion for each educational organization is transferred by the Operator to the IRO of the Kirov region.
When ensuring the procedure for filling out the Questionnaire by the respondent, the Operator is obliged to follow the rules for working with personal data that guarantee the independence of the participants in the questionnaire and the anonymity of the questionnaire.
3.2. The procedure for interviewing an independent expert assessment assumes that as independent experts.
Interaction with experts and organizational and technical support for filling out the Expert Assessment Sheet is carried out by district (municipal) operators of the electronic monitoring system, which provide:
Participation of 3 experts in the Evaluation of the work of each educational organization under study;
Transfer to the expert of tools in the form of an Expert Evaluation Sheet on paper or in electronic form;
Receipt of completed Expert Evaluation Sheets from the expert;
If the expert has completed the Expert Evaluation Sheet on paper, the electronic submission of data is carried out by the operator;
Transfer of the Peer Review Sheets to the IRO of the Kirov Region.
The results of the assessment of experts are treated as strictly confidential information and cannot be disclosed without the direct instruction or consent of the expert himself. All expert opinions will only be used in summary form for research purposes.
The expert has the right to fill out the Expert Evaluation Sheet on paper, which must be prepared by the district (municipal) operator. In this case, when filling out the questionnaire, the respondent must make any mark (for example, put "+", "v" in the box next to the selected answer option). After filling out the Sheet, the expert passes it to the district (municipal) operator for transferring the data into an electronic format.
3.3. District (municipal) operators are obliged, when ensuring the procedure for filling out the Expert Assessment Sheet by an expert, to follow the rules for working with personal data that guarantee the independence and anonymity of participation in an expert survey.
Preview:
Criteria and performance indicators
preschool educational organizations of the Kirov region
Criterion | Criterion weight, % | Indicators |
Safety of the educational environment |
|
|
Material and technical equipment |
|
|
|
||
educational potential |
|
|
Psychological climate |
|
Preview:
Dear parent!
We ask you to anonymously express your opinion about the work of the educational organization
(indicate the abbreviated name of the educational organization)
Below are the statements. You need to evaluate in points from 1 to 3 how true each of the statements is in relation to this educational organization.
To the right of the approval, there is a place for your assessment according to the criteria:
1 - the statement is false, 2 - the statement is partially true, 3 - the statement is true.
Underline statements that are not typical of your educational organization.
Grade | |||||
1.4. The system of safety and health protection of pupils | |||||
The institution has taken all measures to protect pupils from the penetration of random strangers; there are no cases of injury; conflicts when they arise are not hushed up and are successfully resolved; in the educational process, individual and age-related characteristics of the health and development of pupils are taken into account; pupils are provided with varied and tasty food; in all premises of the institution it is always clean, cleaning is carried out regularly, the air temperature is optimal, and the lighting is sufficient. | |||||
1.5. The state of the territory of the educational organization | |||||
The territory of the institution is clean and well-maintained; unauthorized persons and transport access to the territory of the institution is limited; playgrounds, sports and other facilities on the territory of the institution in a safe condition; the territory of the institution is illuminated in winter and in the evening. | |||||
Sum : | |||||
2.3. Logistics conditions | |||||
There is a sufficient subject-developing environment; enough furniture and other equipment: everything is comfortable, modern, corresponds to the age of the pupils; teachers and pupils are provided with the necessary didactic and methodological aids and materials; the institution and groups have a library for children, educational and methodological literature for educators and other employees; modern social conditions have been created. | |||||
2.4. ICT saturation of the environment and the degree of accessibility of material, technical and information resources to participants in the educational process | |||||
Each group has a desktop computer, projector, screen (or interactive whiteboard); there is a constant opportunity for educators to use them in the classroom; employees of the institution are provided with and widely use electronic educational resources; The institution is provided with constant access to the Internet. | |||||
Sum : | |||||
3. ORGANIZATION OF THE EDUCATIONAL PROCESS AND PERFORMANCE | |||||
3.8. Quality of provided educational services | |||||
The quality of knowledge provided by the institution is high and meets modern requirements. My child likes to visit this institution, he is happy to engage in direct educational activities. The teaching staff strives to improve the quality of knowledge through the use of new technologies for organizing the educational process and learning. To ensure quality education and development of pupils, the institution cooperates with institutions and organizations of the locality. | |||||
3.9 Organization and direction of additional educational services (clubs, sections, studios, clubs) | |||||
The institution has a lot of various circles (clubs, sections) for classes on interests, they are organized at a convenient time, pupils actively participate in competitions, exhibitions, competitions, concerts, etc. | |||||
3.10. Implementation of a support system for talented students | |||||
The institution studies the abilities of pupils; employees of the institution help to develop their talents individually; all pupils have the opportunity to participate in competitions, projects, research works, concerts and competitions at the level of the institution (municipality, region); the institution encourages the participation of children and parents in various activities, incl. creative. | |||||
Sum : | |||||
4. EDUCATIONAL POTENTIAL | |||||
4.3. The system of educational work | |||||
In the institution, parents and teachers share ideals in education, discuss together the strategy and tactics of educational actions; there are practically no conflicts between the family, the pupil and the institution; pupils of our group love and respect their educators; educators teach communication skills, interact without conflict with different people, respect their worldview; the institution prepares pupils for successful adaptation to school life. | |||||
4.4. The system of consulting assistance to participants in the educational process in matters of upbringing and development of children | |||||
The institution has a system of pedagogical counseling for parents, at parent meetings I receive the necessary information on the upbringing and development of my child; I can always turn to the teacher for advice and get qualified help. | |||||
4.5. Organization of summer holidays in an educational organization | |||||
The institution organizes summer recreational work, during the summer period, activities are carried out aimed at improving the health of children, walks, hardening, and outdoor games are held. | |||||
Sum : | |||||
5. PSYCHOLOGICAL CLIMATE | |||||
5.7. Psychological climate in an educational organization | |||||
All employees of the institution respect the personality of the pupils; the educator works to unite the children's team, knows about all the conflicts of the children and helps to resolve them; pupils do not have fears, anxiety, stress; parents can always seek individual psychological counseling and such assistance is anonymous. | |||||
5.8. Corporate culture of an educational organization | |||||
The institution has a positive image in society; among parents it is known as a "good preschool"; teachers and parents strive to maintain the image of the institution; teachers represent the activities of an educational institution in the professional community (forums, competitions of pedagogical skills, articles in the professional press, conferences); the institution is well received in the media; teachers and parents are proud of their preschool. | |||||
5.9. The degree of awareness of the activities of the educational organization | |||||
The institution informs parents about the processes of modernization of education; parents can always contact the institution and get acquainted with educational programs and other documents; parents participate in the work of public councils, commissions in the institution; there are traditions of coordinating and discussing with parents the strategy and tactics of an educational organization in matters of children's education, the opinions of parents are taken into account when organizing additional educational services. The official website provides full information about the institution and its activities, parents regularly refer to the information on the site. | |||||
Sum : | |||||
Sum of points on the questionnaire: |
Preview:
Dear leader!
We ask you to provide information about the activities of the educational organization
________________________________________________________________________________
(indicate the abbreviated name of the educational institution)
Below are the statements. You need to evaluate in points from -1 to 1 how true each of the statements is in relation to this educational institution. To the right of the statement, there is a place for your assessment according to the instructions under each indicator.
At the end of the work with statements, calculate the total points for each section and for the questionnaire as a whole. Enter your calculations in the fields to the right of the statements and at the end of the questionnaire.
Thank you for your cooperation!
1. SAFETY OF THE EDUCATIONAL ENVIRONMENT | Grade | |||
1.1. Creating a barrier-free environment | ||||
0 b. – the institution has not created a barrier-free environment, 1 b. – the institution has elements of a barrier-free environment (for example: ramps, handrails,accessibility signs , special relief flat-convex (tactile) means of information transmission , anti-slip coatings , call buttons, sound beacons and informants etc.) | ||||
1.2. Compliance with safety requirements in an educational organization | ||||
Absence of negative conclusions of the inspection bodies in terms of safety requirements (fire, personal, transport, etc.): 0 b. – the institution was not checked, 1 b. - there are no violations or violations have been eliminated, - 1 b. – Significant violations have been identified or violations have not been eliminated | ||||
1.3. Compliance with sanitary and epidemiological requirements | ||||
Absence of negative conclusions of inspection bodies in terms of sanitary and epidemiological requirements: 0 b. – the institution was not checked, 1 b. - there are no violations or violations have been eliminated, - 1 b. – Significant violations have been identified or violations have not been eliminated | ||||
Sum : | ||||
2. MATERIAL AND TECHNICAL EQUIPMENT | ||||
2.1. Compliance of the information posted on the website of the educational organization with the current legislation | ||||
Absence of negative conclusions of inspection bodies regarding the requirements for openness of information about the activities of an educational organization: 0 b. – the institution was not checked, 1 b. - there are no violations or violations have been eliminated, - 1 b. – Significant violations have been identified or violations have not been eliminated | ||||
2.2. The share of funds spent on the logistics of the organization, from the total costs of maintaining the educational organization | ||||
0 b. – less than 7%, 1 b. – 7% or more | ||||
Sum : | ||||
3. ORGANIZATION OF THE EDUCATIONAL PROCESS AND PERFORMANCE | ||||
3.1. Availability of a license for programs implemented in an educational organization | ||||
1 b. – there is a license, - 1 – no license | ||||
3.2. Compliance of the activity of the educational organization with the legislation in the field of education | ||||
Absence of negative conclusions of the inspection bodies in terms of compliance with the legislation in the field of education (including the quality of education): 0 p.p. – the institution was not checked, 1 b. - there are no violations or violations have been eliminated, - 1 b. – Significant violations have been identified or violations have not been eliminated | ||||
3.3. The share of teaching staff with a qualification category | ||||
0 b. - from 40 to 70%, 1 b. – more than 70%, - 1 – less than 40% | ||||
3.4. The share of pupils actually attending an educational organization from the payroll | ||||
0 b. - 60-80%, 1 b. – more than 80%, - 1 – less than 60% | ||||
3.5. Availability of maps for the integrated development of graduates and comprehensive diagnostics of the development of the educational program by pupils by age (max 2 b.) | ||||
1. 0 b. - there are cards, but they are not filled in the system, 1 p. – there are cards and they are filled in the system, 2. 0 b. - there is a diagnosis, but not complex, 1 b. – diagnostics are present and carried out in the system, | ||||
3.6. Participation of pupils in competitions (exhibitions, competitions, concerts, etc.) of all levels and the presence of winners (prize-winners) of competitions (exhibitions, competitions, concerts, etc.) (max 2 p.) | ||||
1. 0 b. - participate in the institution, 1 b. – participate at the municipal level and above, - 1 b. – do not participate at the municipal level and above 2. 0 b. – there are winners (prize-winners) at the institution level, 1 b. – there are winners (prize-winners) at the municipal level and above | ||||
3.7. The effectiveness of the participation of an educational organization in innovative, research and experimental activities | ||||
The effectiveness of the participation of an educational organization: 0 b. – the institution has no status or results, 1 b. - the institution has a result (printed publications, certificates, diplomas, projects, programs, etc.) | ||||
Sum : | ||||
4. EDUCATIONAL POTENTIAL | ||||
4.1. The presence of a system of interaction between an educational organization and social partners (school, institutions of additional education, culture, sports, etc.) | ||||
0 b. - yes, 1 b. - there is | ||||
4.2. The share of pupils participating in physical culture and sports events | ||||
0 b. - from 40 to 70%, 1 b. - more than 70%, - 1 b. – less than 40% | ||||
Sum : | ||||
5. PSYCHOLOGICAL CLIMATE | ||||
5.1. Learning comfort | ||||
The institution has created comfortable conditions for learning (adequate requirements, educational load, objectivity of assessment by teachers of the level of development of pupils: 0 points - there are reasonable complaints from parents, 1 point - there are no complaints | ||||
5.2. The presence of a positive conclusion on the readiness of the educational organization to accept a child with disabilities | ||||
0 b. - not available, 1 b. - available | ||||
5.3. Availability of a system of comprehensive medical, social and psychological support for students of the "risk group" | ||||
0 b. - there are 1-2 areas of work, 1 b. - an integrated system is functioning, - 1 b. - this system does not exist | ||||
5.4. The presence of variability in the directions of psychological and pedagogical support for participants in the educational process | ||||
0 b. - this service accompanies 1-2 key areas, 1 b. - the service carries out work in 3 or more areas (readiness for school, adaptation of children to preschool educational institutions, support for children with borderline forms of development, preservation and strengthening of the psychological health of pupils; formation of the value of health and a safe lifestyle, etc.), - 1 b . - this service does not exist | ||||
5.5. Availability of public administration bodies of an educational organization | ||||
0 b. - exists, but not active, 1 b. - there is a valid one, - 1 b. - there is no such body in the institution | ||||
5.6. Creating a positive image of an educational organization, a positive, respectful attitude towards all participants in the educational process | ||||
0 b. – there is no positive information about the institution in the media, 1 b. - there are positive publications (videos) about the institution in the media, -1 b. - negative information about the institution was published in the media | ||||
Sum : | ||||
Respondents: from 45 to 100 people (or at least 50% of the total number of possible respondents): parents of pupils, mainly of the senior and preparatory groups. Subjects of assessment:a member of the public administration body of an educational organization (chairman of the school-wide parent committee), a representative of a public organization (public council, movement, association) of any level, an employee of the media, IRO, TsKRO, etc. Description of the survey:The questionnaire contains 13 statements that positively characterize the activities of the educational organization. The questionnaire is divided into 5 satisfaction criteria, which in turn are divided into 2-3 satisfaction indicators. Carrying out procedure: Respondents are invited to anonymously express their opinion about the work of the educational organization. They need to evaluate in points from 1 to 3 how true each of the statements is in relation to this educational organization. To the left of the statement, there is a place for the respondent to rate according to the criteria: 1 - the statement is incorrect, 2 - the statement is partially true, 3 - the statement is true. In the case when the respondent encounters statements that are not typical for this educational organization, he needs to emphasize them (justify the decrease in the score).If there is no such statement, then leave the text without underlining or add your reason for lowering the score. Upon completion of work with statements, the respondent independently calculates the amount of points for each section and the questionnaire as a whole, enters his calculations in the fields to the right of the statements and at the end of the questionnaire. If the respondent says that he is not informed on some issue, then the subjects of the assessment should recommend that this item be rated at 1-2 points. When collecting questionnaires, it is very important to check that the respondents were given marks for all indicators. * The spreadsheet (OO report) contains the total score for each criterion in the parent questionnaires, and not the average value. |
Transparency and openness of work is the key to the effective operation of preschool educational institutions. Procedure independent quality assessment in the field of education(hereinafter - NOKO) is carried out to improve the quality of education, improve the educational and educational sphere as a whole.
Often, an independent assessment of the quality of education of educational organizations is carried out based on a number of indicators that make it possible to draw a conclusion about the quality and prospects of educational activities.
| Indicators | Intelligence | More |
| General indicators of preschool educational institutions | Basic information about kindergarten | Location, contact numbers, official website |
| Data on the teaching staff of the kindergarten and its management | Contact phones, e-mail addresses | |
| Information about interaction with recipients of educational services | Contact information of the governing bodies of the preschool education system at the local, regional and federal levels, supervisory authorities | |
| History of appeals of citizens - recipients of educational services | Data on the consideration of complaints and proposals received by e-mail or telephone | |
| Indicators relating to the comfort of learning conditions | Information equipment and material and technical base of the kindergarten | Self-analysis of the provision of preschool educational institutions |
| Organization of nutrition for children, assessment of conditions for strengthening and protecting children's health | Self-examination of the state of the catering unit and the public catering system, the use of health-saving technologies | |
| Individual work with children | The program of the physical education instructor, music teacher and additional education teacher. | |
| Implementation of additional educational programs | Conducting self-examination with subsequent analysis | |
| Availability of conditions for stimulating the interests and development of children's creative abilities | Conducting self-examination with subsequent analysis | |
| Conditions for the provision of social, medical and psychological-pedagogical assistance to children | ||
| Indicators relating to the teaching staff | The level of competence, courtesy and goodwill of the junior and senior teaching staff | |
| Indicators relating to job satisfaction of preschool educational institutions | Assessment of the level of satisfaction with the quality of the provision of educational services based on a survey of parents and legal representatives of pupils |
The importance of the sphere of vocational education for the economy of any country is extremely high. The development of the trade, economic, investment, scientific and technical potential of the country is impossible without the main resource component - highly professional personnel. In this regard, one of the key activities of the Russian Register is an independent assessment of education quality assurance, carried out in accordance with the legislation of the Russian Federation and taking into account international experience.
Many universities and colleges of the country have a long history, culture, traditions and educational technologies that have been developing for decades, allowing them today to offer graduates whose competence surpasses foreign specialists to the labor market. Modern trends in the development of education and the labor market dictate requirements for educational organizations to improve the quality and accessibility of vocational education. In the context of the growing level of control and requirements for educational organizations from the state, the labor market and consumers, the demographic decline, educational organizations constantly have to prove their advantages.
The legislation of the Russian Federation in the field of education determines the trends in assessing the quality of education - professional and public accreditation of educational programs and public accreditation of educational organizations.
On the basis of the Russian Register, there is an agency for assessing the quality of education, which offers services for assessing the compliance of the quality of education both at the institutional and program levels with the requirements of international standards for management systems, European standards and recommendations for quality assurance in education ENQA, legislative requirements in the field of guarantees of the quality of education.
Russian Register offers educational organizations services in the field of independent examination of the quality of education:
- certification of compliance of the quality management system with the requirements of ISO 9001 with international accreditation RvA, a member of the International Accreditation Forum IAF, the International Network of Certification Bodies IQNet,
- professional and public accreditation of educational programs in accordance with the requirements of Art. 96 FZ-273 "On Education in the Russian Federation",
- independent examination of the quality of education in accordance with the requirements of the standard of the Russian Register Certification Association, comparable to the European standards for quality assurance of education ENQA, the requirements of the international standard ISO 9001, national and international professional standards, associations of employers, the customer,
- assessment for compliance of information security management, management of IT services required during research and development,
- certification of the integrated management system for compliance with the requirements of 2 or more standards, incl. ENQA, professional standards,
- certification of personnel (qualifications),
- integration of the above procedures - the ability to receive a comprehensive service, incl. using the transfer procedure,
- training of employees of educational organizations.
Due to the fact that the requirements of the ISO 9001 standard for quality management systems are correlated with the requirements of European standards and recommendations for the internal quality assurance of education ENQA, Russian Register can conduct a combined procedure for assessing the quality of education.
The combined procedure for certification of the quality management system and professional public accreditation of educational programs in the Russian Register will allow educational organizations to reduce the costs (human, time, financial) for the examination and obtain documents:
- certificate of conformity of the quality management system to the requirements of ISO 9001;
- certificate of professional public accreditation of the declared basic professional educational programs.
Goals and principles of work
In our work on assessing the quality of education, we are guided by generally recognized goals and principles formulated by the professional community and the principles of quality assurance in the European educational space.
For more details on the Main objectives and principles of the Russian Register for assessing the quality of education, you can find in the section of the website "Goals and principles for assessing the quality of education".
Key Documents
- Rules and conditions of professional public accreditation
- The form of the report of the educational organization on the self-examination of the educational program
- Experts participating in the Independent Education Quality Assessment Program
Institutional level of education quality assessment
Assessment of the quality of education at the institutional level in the Russian Register involves:
- independent examination of the quality of education in accordance with the requirements of the standard of the Russian Register Certification Association comparable to the European standards for quality assurance of education ENQA, the requirements of the international standard ISO 9001, national and international professional standards, associations of employers, the customer,
- certification of compliance of the quality management system with the requirements of ISO 9001 with international accreditation RvA, a member of the International Accreditation Forum IAF, the International Network of Certification Bodies IQNet,
- certification of compliance of the management system with the requirements of various international standards
- certification of the integrated management system for compliance with the requirements of 2 or more standards, incl. ENQA standards and recommendations.
Criteria for evaluation
- The criteria for assessing compliance with management system standards are reflected in the requirements of the relevant standards.
- Criteria for assessing compliance with the requirements for internal quality assurance systems in education are reflected in the ENQA standards and recommendations, part 1.
- The criteria for the examination of the quality of education (system of education quality assurance) are reflected in the requirements of the standard of the Russian Register Certification Association, comparable with the European standards for quality assurance of education ENQA, the requirements of the international standard ISO 9001, national requirements for systems of quality assurance of education, and involve an assessment of the level of maturity education quality assurance systems.
Program level of education quality assessment (professional public accreditation of educational programs)
Assessment of the quality of education at the program level in the Russian Register involves an accreditation examination of educational programs for the purpose of professional and public accreditation in accordance with the requirements of Art. 96 FZ-273 “On Education in the Russian Federation”.
Criteria for evaluation
The criteria for evaluating educational programs are reflected in the requirements of the standard of the Russian Register Certification Association, comparable with the European standards for quality assurance of education ENQA, the requirements of the international standard ISO 9001, national requirements for the quality of educational programs, and involve an assessment of the level of maturity of the educational program.
Register of educational organizations that have successfully passed the assessment of the quality of education at the institutional level
Russian Register has many years of experience in assessing the quality of education at the institutional level, i.e. assessment of intra-university quality management systems of educational organizations.
The register of certified organizations of the Russian Register contains more than 250 entries for educational and scientific organizations of the Russian Federation and CIS countries, including: National Research Technological University "MISiS", St. Petersburg State University of Communications, St. Petersburg State Electrotechnical University "LETI", Southern Federal University, South-Western State University, Kursk State Medical University, Mordovian State University. N.P. Ogareva and others.
Register of educational programs that have successfully passed professional and public accreditation
There are more than 200 educational programs in the register of educational organizations that have successfully passed the professional and public accreditation of educational programs, including educational programs of the Kursk State Medical University, Mordovian State University. N.P. Ogarev, Vologda State University.
- Information about accredited educational programs
Benefits of the service for educational organizations
- Strengthening the image of an educational organization in the market of educational and research services.
- Increasing the competitiveness of an educational organization and ongoing basic educational programs in the market of educational services.
- Strengthen quality assurance and improve the quality of learning outcomes.
- Certification by the professional community and employers of the compliance of the level of training of graduates and the conditions for the implementation of educational programs with the modern demands of the labor market.
Benefits of cooperation with Russian Register
- Many years of experience in conducting work on the assessment of intra-university quality management systems of educational organizations. The register of certified organizations of the Russian Register contains more than 250 entries for educational and scientific organizations of the Russian Federation and CIS countries, including: National Research Technological University "MISiS", St. Petersburg State University of Communications, St. Petersburg State Electrotechnical University "LETI", Southern Federal University, Southwestern State University, etc.
- The Russian Register is included in the register of accrediting organizations and organizations that carry out accreditation examination of educational programs for the purposes of professional public accreditation. The register was formed within the framework of the automated information system "Monitoring of professional and public accreditation", created by order of the Ministry of Education and Science of the Russian Federation in order to provide effective information support for the process of implementing procedures for professional and public accreditation of educational programs implemented in the Russian Federation.
- Russian Register is a full member of the International Network for Quality Assurance Agencies in Higher Education (INQAAHE - International Network for Quality Assurance Agencies in HigherEducation) and the Asia-Pacific Education Quality Network (APQN - Asia Pacific QualityNetwork), and also has an affiliate status in the European Association for Quality Assurance Quality Assurance in Higher Education (ENQA) – worldwide associations actively involved in theoretical and practical solutions in the field of quality assurance in higher education.
- The Russian Register is included in APQR - the Register of Agencies of the Asia-Pacific Education Quality Network (APQN). The APQR Agency Registry is established by the Asia-Pacific Education Quality Network (APQN) and is a registry of external quality assurance agencies that demonstrate their performance as meeting a certain level of maturity on the APQR criteria, as verified through an independent external peer review of the agencies.
- The Russian Register has bilateral agreements with the Independent Agency for Accreditation and Rating of Kazakhstan (IAAR - Independent Agency for Accreditation and Rating), the German agency FIBAA (Foundation for International Business Administration Accreditation), the Croatian Agency for Science and Higher Education (ASHE - Croatian Agency for Science and Higher Education), which are full members of ENQA, and the Open University of Switzerland ABMS (ABMS Open University of Switzerland), which is accredited by foreign organizations that have affiliated status with ENQA.
- Powers from the Russian Union of Industrialists and Entrepreneurs in the field of assessing the quality of education.
- The opportunity to receive a comprehensive service by combining procedures for an independent examination of the quality of education, which will allow educational organizations to reduce the costs (human, time, financial) for the examination.
- The only certification body (among national and foreign ones) that offers a unique set of international, national and industry accreditations and notifications on the Russian market, and provides customers with full recognition, both in Russia and around the world. Today, Russian Register's clients are more than 4,000 organizations located in Russia, the CIS, the Baltic countries and far abroad.
- The independence and objectivity of the Russian Register, as well as the competence of the staff, is confirmed by numerous national and foreign accreditations and recognitions, and by the positive practice of many years of activity. On the basis of the Russian Register, more than 100 experts in assessing the quality of education and professional and public accreditation of educational programs have been trained.
- An extensive network of officially registered representative offices of the Russian Register allows minimizing the costs of educational organizations for travel expenses of experts, promptly coordinating work issues, providing methodological and informational support, attracting qualified auditors from the nearest branch or representative office located not only in the Russian Federation and the CIS, but also abroad .
- The Certification Association "Russian Register" cooperates with the All-Russian industry associations of employers "SoyuzMash of Russia" and "ZHELDORTRANS" on the procedure for professional and public accreditation of educational programs.
Partners
Partners at the national level:
- All-Russian Industry Association of Employers of Railway Transport "Zheldortrans";
- All-Russian Industry Association of Employers "SoyuzMash of Russia";
- Regional Association of Employers "Union of Industrialists and Entrepreneurs of the Leningrad Region";
- Association of cooks and restaurateurs of the Sverdlovsk region;
- Regional Association of Employers "Union of Employers of the Rostov Region";
- Union "Volgograd Chamber of Commerce and Industry";
- Chamber of Commerce and Industry of Kronstadt;
- All-Russian public organization "Russian Medical Association";
- All-Russian Public Organization "For Quality Education";
- Federal State Budgetary Educational Institution of Higher Education Moscow State Law University O.E. Kutafin";
- FGAOU VO "St. Petersburg National Research University of Information Technologies, Mechanics and Optics";
- ANEO VO "Interregional Institute of Economics and Law under the IPA EurAsEC".
Partners at the international level:
- International Network of Quality Assurance Agencies in Higher Education (INQAAHE - International Network for Quality Assurance Agencies in Higher Education);
- Asia-Pacific Education Quality Network (APQN - Asia-Pacific Quality Network);
- European Association for Quality Assurance in Higher Education (ENQA - European Association for Quality Assurance in Higher Education);
- Independent Agency for Accreditation and Rating of Kazakhstan (IAAR - Independent Agency for Accreditation and Rating, Kazakhstan);
- German agency FIBAA (FIBAA - Foundation for International Business Administration Accreditation, Germany;
- Croatian Agency for Science and Higher Education (ASHE - Croatian Agency for Science and Higher Education, Croatia);
- Open University of Switzerland ABMS (ABMS Open University of Switzerland).
We also recommend
Loading...