What number to call the operator Yota. Yota support hotline and other necessary numbers

The mobile operator Iota cannot be called a newcomer, as it has already worked for several years in the Russian market, offering low-cost voice and Internet access services. Today, the services of this company are used by millions of subscribers. Despite the achievement of some stability, users often face various problems when using communication services. You can deal with these problems only if you know Iota's contacts. We will cover them in our detailed review.

Yota support hotline

8-800-550-00-07

Iota group in the social network Vkontakte

Knowing the contacts of Iota support, you can quickly resolve almost any issue. One of these contacts is the social network Vkontakte, in which there is a group called "Yota". Here we can get help for any problem. The news of the Iota operator is also published here.

The group has the following communication channels:

Private messages - the ability to directly contact Iota representatives, without publicly announcing the problem;
Convictions - there are several thematic branches to choose from, where thematic questions are asked (for example, on equipment);
In the comments to the posts - you can ask your question here, but in most cases, support asks to contact the "PM".

Hot line

Hotline contacts Yota allows you to solve any problem in voice mode. To do this, the operator's network has a contact phone number 8-800-550-00-07. If you are not a fan of communication in social networks, and prefer to receive assistance in the process of telephone conversations, feel free to call the above number. Here you can request assistance with services, get answers to financial questions. In order not to lose this Iota contact, write it down in your phone book.

All calls to the Iota hotline number 8-800-550-00-07 are carried out absolutely free of charge, even if they are made from phones of other telecom operators.

Chat on the official website

By calling the Iota contact center at the above number, you will receive answers to any questions. But there is another way to get help - it is to use the chat that works on the official website. This Iota contact is universal, it can be used to solve any communication problems.

In order to access the chat, go to the operator's official website and go to the "Support" section. Next, you need to choose which device you have problems with - with a smartphone / tablet or modem / router. After that, the system will transfer you to the section with popular questions and answers. Ignore the content of the section and click on the "Contact the chat" link in the "Did not find an answer" block. Specify the name of your city in the chat form, enter your name or personal account number, enter a question - the Iota operator will answer you in a few seconds or minutes.

This contact is one of the fastest, but it requires an internet connection. If you have problems accessing the World Wide Web, please call the number above.

E-mail address

Among all available Iota contacts, e-mail should be highlighted. With the help of this communication channel we will be able to solve many problems. Write down the address [email protected] to your contact book so as not to lose it at the most crucial moment. Describe your problem in the letter, provide contact details, attach screenshots or supporting images (if necessary). Now you just have to wait for a response to your appeal.

Section "Questions and answers"

Looking for Iota contacts, many subscribers are unaware that the operator's website has a very useful section with the most common questions and answers. This subsection is located in the "Support" section., where you will need to select the device with which the problem occurred. Go to this subsection and study it carefully - it is likely that you will find relevant information on your problem here.

Mobile app

The last contact of Iota in our review is a mobile application. It is designed to manage your number and set of services, as well as to receive technical assistance.. To do this, there is a chat with consultants. The mobile application is focused not only on existing subscribers, but also on future ones. Be sure to use this Iota contact for prompt advice.

Iota is a new mobile operator whose services are available throughout Russia. He entered the market relatively recently, but has already managed to achieve popularity among many. The advantage of this operator is not only low prices for tariffs, but also simple and understandable conditions, unlimited communication on the network. At the moment, the network is growing rapidly. For this reason, users often have questions about its use. For their solution, you can contact the hotline. How to do it?

How to call the Iota operator

Getting through to the Iota operator can be difficult for many subscribers. The reason is that the hotline number is not so common. It is listed only in the FAQ section from the main site of the operator, which is not so often accessed.

You can call the operator not only from a mobile phone, but also from a landline phone. Calls are absolutely free. In order to call the operator of the Iota Support Service, you need to dial the number 8-800-550-00-07. After dialing this number, you will need to wait on the line until you are transferred to the operator. To obtain the necessary information, you need to be ready to voice the question and the necessary personal data (if necessary).

The support service on this number will be available for ISP customers or mobile subscribers from the following regions: Moscow and St. Petersburg, Astrakhan, Bryansk, Vladivostok, Vologda, Vladimir, Irkutsk, Yoshkar-Ola, Kirov, Kostroma, Kazan, Krasnoyarsk, Krasnodar, Kursk, Lipetsk, Naberezhnye Chelny, Novosibirsk, Omsk, Orel, Obninsk, Orenburg, Penza, Samara, Sochi, Tomsk, Tula, Tambov, Ufa, Ulyanovsk, Khabarovsk, Cheboksary and Yaroslavl.

What questions can I consult with the Iota operator?

You can contact the Iota Support Service for many questions. Among them are the following:

Financial questions.
Service.
Equipment setup.
The quality of the services provided.
Rates.

Thus, the list of questions on which you can get an answer is quite wide. Any operator from the Support Service will be able to advise the client on them.

Other ways to contact the Iota operator

It is often difficult for many customers to contact the hotline phone, so you can use other methods of communication with the Iota operator. To do this, you can choose one of the following methods:

Online chat.

On the official website of the operator and Internet provider Iota there is an online chat that is available to all visitors. In a special window, it is possible to select the subject of the question and contact a specialist who will answer the question of interest regarding the services of an Internet provider or cellular communication.

Social media.

There are official Yota accounts in many social networks. There is also an opportunity to ask a question of interest and get an answer quickly enough.

Email.

You can also contact a specialist through the mail of the Iota operator. Questions of interest can be sent to [email protected] If you decide to use this method, then the answer may not be as fast as in the online chat or by calling the hotline.

Number 0999.

This method will be available to all Iota mobile subscribers. The subscriber can contact the specified number with a question of interest and receive an answer to it. The service is provided free of charge.

The hotline is one of the most common ways to communicate with many operators, including the operator and Internet provider of cellular communications Yota. Using the hotline number, you can call the operator and find out the answer to your question.

"How to call the Iota operator?" - many subscribers who use the services of this operator ask themselves. Indeed, on the official website, in the contacts section, no service number is indicated. But this does not mean that telephone support does not exist at all. The Iota service number can be easily found on the Internet if you enter the corresponding request into the search engine. Why the operator did not indicate it on his website remains a mystery.

To ask all your questions or ask the operator for help in solving certain problems, call the number 8-800-550-00-07 . You can call this service number for free from both cellular and landline phones.

make calls to this number both from cell phones and landlines.

The main ways to contact the Iota operator

Online consultation

On the Yota website, users can always contact chat support, discuss all issues with a specialist and solve problems online. Before starting a chat, you need to write your number and city - after that you can start describing the problem. You may have to wait for the consultant to respond to your application - as soon as one of the specialists becomes available, you will have the opportunity to discuss with him everything that worries you.

Vkontakte community

If you are away from home and it is not very convenient for you to solve problems with the operator in chat mode from the browser, or you are generally used to doing everything from applications, then in this case Yota has an official Vkontakte community. You can discuss all the details you are interested in, without breaking away from the usual surfing and correspondence with friends on your favorite social network. You can contact Yota Vkontakte operators by clicking on the link https://vk.com/yota.

Consultation onSMS

Calls to the operator from the phone are inconvenient for you, and you do not often use social networks or are not registered there at all? Not a problem. You can always consult with the operator via SMS. Send a text with a question or a description of the problem to the number 0999 and within 5 minutes you will receive an SMS from the operator containing answers or instructions that must be followed to resolve the problem.

Remember that you should not call the operator for any reason, write to the online support chat or send SMS to a short number. Before doing all this, make sure that you cannot find answers to your questions on the Yota website. If you did not find the necessary information or the answers seemed too confusing to you, feel free to contact the operator.

But do not forget that Iota users can manage their number themselves through their personal account on the site - https://my.yota.ru/selfcare/ . Authorization is carried out through an active mobile number, a valid mailbox or through social networks - Vkontakte or Facebook.

In their personal account, Yota users can get acquainted with the state of the balance on their personal account, remember which tariff plan they use, as well as pay for various services, connect them or disconnect those services that they no longer need, and much more.

Problems with the availability and quality of mobile communication and Internet services arise for subscribers of all providers. The Yota support phone and other communication options help the operator's customers receive advice on all issues and find out the solution to the problems that have arisen. How exactly can individuals and company representatives contact Iota support?

According to the official website of the operator, private customers have three options for contacting the technical support center:

write a message online by clicking on the link in the chat on ru;
write to the chat in the mobile application;
write an SMS and send it to a short number.

The latter method is suitable only for existing subscribers who have managed to buy and activate an Eta SIM card.

Open sources also report the existence of a single telephone number 8-800<…>, by which you can call the hotline of a cellular and Internet provider.

Persons who have become or intend to become corporate clients may:

write a message online in a separate chat for business on the operator's web resource;
call a special free hotline for legal entities;
write to the email address.

Let's take a closer look and compare the options for communicating with Iota support.

The Yota phone number for free calls from business clients listed on the mentioned site is 8-800-55-049-55.

The hotline number for contacting the support service is 8-800-55-0000-7.

According to the conclusions of specialists, the second telephone number is not on the Iota Internet resource because the company prefers to receive subscribers' requests through other channels.

Our advice: do not neglect the policy of the provider. Eta's "secret" technical support phone should be called only in emergency cases - when other ways to ask for help are not available, and the problem needs to be solved urgently.

Mobile support chat

With the Yota mobile application, it is easy not only to keep in touch with technical support around the clock, but also:

replenish an account;
control costs, getting enough detailed information at any time;
select and change ETA service options.

You can download the application for Android, iOS or Windows Phone by clicking the appropriate button on the page https://www.yota.ru/voice/#/application. But this is not the best option for communicating with a provider for a smartphone owner who has not yet decided whether to become a subscriber or not.

Chat on the site yota.ru

The method of constructive dialogue with Yota support, recommended by the operator himself, is online text messaging on the yota.ru web resource.

The site visitor is separated from the chat in just three clicks - you need:

click "Support" in the top menu;
on the page that opens with the question “What are you having difficulties with”, select “Smartphone / tablet” or “Modem / router”;
in the sidebar located on the left of the next page, click "Contact Chat".

The support center chat window will appear in the lower right corner of the screen. It remains to enter your name, city of residence and state the question of interest. An employee of the operating company, if necessary, will ask the necessary details and advise.

Other communication options

SMS

An operator subscriber who likes to correspond with SMS is suitable for contacting Yota technical support on phone 0999. This is a short number to which you can send a message about a problem and receive a response SMS with instructions / tips.

For most customers, this method of contacting Eta is less convenient than chat.

Email

The email address that the technical support service offers to contact business clients - [email protected]

Important benefits of email:

official status of correspondence;
the ability to attach / attach a text file or a document in a different format;
correspondence with Yota is stored in the mailbox and, if necessary, can be easily moved / copied to another archive.

Disadvantages do not play a role, since in an emergency a corporate client can use the phone or online chat.

Social media

Another unofficial communication channel with the operator is available to private individuals. Iota support service is present in four social networks:

The provider's official community can be found through a search on a specific social network or a link from the footer of yota.ru.

get advice as quickly as in a chat due to the high activity of ETA employees;
find out the best answer to your question from another subscriber who has found a non-standard solution to the problem, which technical support will not prompt;
at the same time, get acquainted with the news, promotions, special offers of the operator company.

Subscribers also have such problems, for the solution of which neither a free Yota phone, nor other ways to contact specialists are needed.

You can find the necessary information on the most important and most frequent questions from the FAQ published in the "Support" section on the provider's web resource.

And the client can check his latest contacts, tariff plan, Internet speed and other data in the Personal Account on yota.ru.

Conclusion

Now you know the telephone, e-mail address, route to the online chat and other ways to consult with the specialists of the operator company intended for contacting the Iota support center.

It remains to be recalled that a client who prefers live communication to all the described options will not find it difficult to find the address of the nearest Yota sales point in his city and pay a visit to a sales assistant.